You took great care of my Ford Flex, and it was back so quickly. Thank you very much.
So happy to get car back a day earlier than I was told. Also very happy that car was nice and clean when I picked it up. Great service
Great place and friendly staff
Rich was great from beginning to end! I didn't have a ride from Enterprise to the collision shop and he offered to pick me up. Now that's what I call customer service!
Great service. I received rises when needed. Super friendly service. They send texts with information on the progress of my car. I’m super satisfied. A gob well done!
Your team was fantastic and extremely professional.
It was nice to get text updates on the progress of the repairs. A job well done.
Amazing service and staff! Love Hines Park Lincoln and service!
Rich did a fantastic job of making sure I was always informed of the status of my repairs.
Job well done in timely manner.
The alignment of the new bumper to the fender is about ****/8th of an inch off. Appears to be careless workmanship. I alerted my rep (Rich) to this issue but was told that " these things are "pre-stamped" so there isn't any anything else we can do about it". This is really an unacceptable level of Lincoln quality and acceptable customer satisfaction.
Car looks good and we were keep up to date on the progress and was finished on time
My car looks better than it did when I bought it brand new.
The updates I received were very helpful as we moved along with the repair process. It was also good to get the mnews that my car was done one week earlier than anticipated. I also think I received my car cleaner than when you had received it. Thank you again for everything.
The only problem was when Lee did the original appraisal he missed the damage on the right front rocker panel.
Everyone was friendly and the job was done well.
Great job Paul very easy to deal with