They kept me informed of repair progress and were transparent about the cost of all repairs. The job was done in a timely fashion. The job was done right!
Vehicle Make : Mitsubishi
We have a few scratchs on the rear bumper that were not there before. Advisor was fantastic to work with. Parts was a hold up.
I am so happy about getting my vehicle back! Leah was awesome during the whole process! She kept me informed about where my vehicle was at all times! Definitely recommend Waikem collision to get your car repaired!
Lisa and Jenna were fabulous!! They were so kind and considerate. Lisa immediately filled our our claim, being very thorough, and processed with insurance. It was approved and from that point on she handled all communication with our insurance. They kept us updated daily on progress of repair & completed earlier than estimated. The car was detailed and looked spectacular when we arrived to pick it up. They even handled the rental for us which was so appreciated! Truly a pleasant experience. Thank you so much!!
Leah has been absolutely amazing to work with! I never felt like a bother when calling and she was always keeping me updated. I felt completely relaxed and confident with Waikem thanks to Leah!
Leah kept me well informed & Enterprise rental was convenient & priced right. The new bumper looks great.
I worked with Liegha (sp?) as my estimator and contact. Process was quick efficient and a great job on the repair work. I liked the txt message updates
Well I gotta say, the nicest people!
Everything was wonderful, very smooth and very quick. Leah was super!!!
The 2 young ladies that I dealt with were excellent at their jobs. They could not have been more helpful and kind to me. They both deserve a GREAT BIG CHRISTMAS BONUS. My car looks pretty darn good too. Thank you to all involved in making this a much less stressful experience than anticipated. I will certainly be a return customer. MERRY CHRISTMAS AND HAPPY NEW YEAR TO YOU ALL!! Thank you again Ty
Leah was great. Professional and communicated with throughout the process.
The work done at the shop was done very well and in a timely fashion. I also appreciated the inside of my car being detailed.
It was extremely convenient to be able to drop my rental car off at the body shop.
I am happy with the entire experience.
Leah was exceptional! Always remained in contact with me, took care of everything. Above and beyond. Exceptional customer service. Would recommend to anyone.
They went over and above the normal to make me happy
Friendly staff, quick repair time! Would definitely recommend.
I love the text updates ????
Nice Mgr Jim and Doreen at front office. Repair looks great. Easy to work with getting car in and out. Liked email updates.
Could not be more pleased. Submitted a revuew on waikem.com