Took a little longer than expected but very happy with how you kept in touch with me. The work and employees were beyound all expectations. Id rather it be a little late than a crap job. I will definitely recommend service king..great work.
There was a huge lack of communication throughout the entire process. I was told my car was going to be done on one day originally. Then I was told it was going to be done a different day, then I was told it was going to be done back closer to the original date. Each time I would take a day off of work and be ready for the phone call to come pick up my car. Each time I personally had to call them on the day they said my car would be done, only for them to inform me it would be a different day now instead, and with very little and vague information as to why. It was only until after the third and final time where they offered to pay for a rental car while I wait for my car to be finished (which I appreciated very much, but the offer would have meant a lot more if it had come a lot sooner.) I absolutely hate leaving bad reviews. In my almost 25 years of living, I have only left a bad review once. I completely understand that everyone is human and mistakes can be made by even the most professional and skilled people.. With that being said, however, after my experience with the Tinley Park location of Service King, I would never even consider recommending or doing business with this location again.
They did a wonderful job, I would definitely recommend to everybody
Louis was very helpful in having my car repaired quickly. My new mirror looks great and works perfectly.
I appreciatted the excelllent work, the updates, and fine customer service
Car looks like new and the service was the best
I appreciated the check in calls and texts, the damaged areas look like nothing even happened!!
Vehicle Make : Mini Cooper
It was a pleasure to deal with Service King for my car repair, as well as my fiance's car. Everything from the work done, communication and hospitality was above standard. Luis is a professional that kept us up to date on all repairs needed and general progress of the work done. He went above and beyond to make sure the cars were handled with care. I will definitely reach out to Luis for all future repairs at Service King.
Excellent work and staff kept me abreast of my repair timeline.
My parked car had been hit by another driver and Service King in Tinley Park was one of the most thorough estimates and super easy to work with. I had my estimate and scheduled service for a few weeks out. About a week and a half before my appointment, I woke up to someone having sawed out my catalytic converter, rendering my car undriveable. I called and spoke to Luis, who told me I could have my car towed there same day and they'd work with my insurance (a different company than the first driver's) to get everything estimated and begin working immediately. What initially was quoted to take almost two weeks took four days start to finish. I am so grateful for how easy it was to work with this team and Luis in particular. You can't go wrong with them.
Very friendly staff and awesome work. Car looks like brand new
I didn’t receive the proper paperwork for my records. Not even sure what was done on my vehicle.
Something is wrong with the exhaust that wasn't there before. I had it checked out and diagnostics said catalytic converter is damaged.
Luis and the lady in the office are very professional and efficient.
First we were charged an extra 300.00 for an cracked light on the back passenger side,we thought the light repair was included in the 1000.00 deductible! My husband could have replaced the light cover for less than 100.00 dollars! 2nd they lost our leather remote cover, WHY was the cover removed? I'm contacting my claim person in the morning, the remote cover needs to be replaced! We will never ever take our car back to Service King!
My family goes to service king for everything! We love how efficient and fast they are at repairing our vehicles. Defiantly will return!
Louis was very helpful in handling my repair and kept me up to date on the progress.
The work done by Service King was SUPERB!!