I received daily updates regarding the progression of the repairs. Each message reiterated the completion date and if the target date will be achieved. That information can be very helpful.
I thought I received great service and great updates on my car. I've been bringing my car here for years so even though there are new owners, I was confidant in the team. I was a little concerned when my car wouldn't start yesterday, but everyone was right on top of it and it's fine today.
excited to see my truck back like new, would recommend to everybody i know thanks for great service
Continue to do what you do .......very well
From the beginning they were completely nice and respectful the front lady made you feel at home. The man I dealt with was Miles Holt he in my opinion went above and beyond. He walked me through every step showed me the damages why it would be x amount of money, and made sure that he called me every time something changed. He made sure I need the update on the car anytime it went from repair to paint to them cleaning the car. Which I was really surprised that they even went out the way to clean not only the outside but the inside. If ever I need another repair I will most definitely will be returning.
Thank you so much
Im very satiisfied with my vehicle and the service. I appreciated the constant communication via text and phone.
Job well done in a timely faction.
I was very pleased by the kind, helpful and professional staff front desk to completion.
Thanks,your team was courteous, communicated well and made my experience great. I will recommend your team to others!!
I requested that the alignment be checked and it wasn't! My alignment is off.
All my concerns were adressed and adhered to. That is very important to me as a customer and also suburb professional which was indeed accomplished with everyone there. I truly am sad to have to see you to fix my car but I know that since you all have it my car will w like nothing happened at all. I truly appreciate all the hard work and effort everyone put in to make sure my car is back together again.
Vito worked hard to make sure I was satisfied with the work done.
I had the 09 Dodge avenger. I was sceptical with the idea of reusing my old bumper instead of replacing it with a new one. But turns out I was wrong the bumper looks better even before the accident. Great job! Excellent customer service and I love the idea of not wasting a call on an update, instead I received text. Love that especially with my job. Overall love you guys, I always will come here for my car. Thanks!
The car looks like good and I love how they cleaned the inside!
Service King lives up to its name. Friendly at the desk, professional, appreciated the daily updates and calls from Myles.I was told what to expect from the beginning.Myles explained costs, everything and I was given a finish date. Car is beautifully repaired.
Very professional and kept me in the loop on progress every step of the way. Very friendly and patient with all my questions and they were very knowledgeable. Would definitely use this Service King location again for any future repairs!
Everyone worked well together. Even yr receptionist made U feel welcomed an comfortable. I willalways recommend your shop
Service King is a very reputable auto repair facility which has a A rating in my book.They keep you inform on your vehicle while being repaired by texting you.I would and and am going to recommend people to you.
They were great from start to finish very helpful.
I really like the work that was done. And I was happy with how the vehicle was returned very clean inside and out.
Phenomenal service from the time of estimate to the completion of my repair. Extremely professional, knowledgeable and timely. Amazing staff!! Love the updates by text messaging. And can't leave out that shine inside and outside of my truck when I picked it up!! Need to wear sunglasses at night for that shine! Glistening!!!! The absolute place to go hands down for collision repair!!
THANK YOU VERY MUCH! AWESOME CREW! GREAT REPAIRS!
I love my new car and repairs it was a 2012 now it's a 2017. I love Service King.I will tell my family and friends where to take their
cars for repairs. Thanks
Erica, Jesse, Victor and Brie, acted with ,speed, patience, professionalism and.the utmost courtesy. I WILL recommend your services to my fiends, family and Co workers!
Appreciated continual update on repair of vehicle.
Thank you for getting my baby back to me in perfect condition! You guys were very informative about the process of my vehicle and the adminstration staff was so nice!
The staff was a pleasure to deal with. Especially the girl at the front desk, I think her name was Erica.
Thank you all for this amazing process and experience I had in getting my ford fixed in a professional and timely matter. From the moment I walked in and was greeted at the front desk to the very end. What a amazing team you all have. A million thanks to all!!
Service was very professional and on time as promised
Thanks for everything. Appreciate the text updates and the friendly staff!!
I was very pleased with Jesse and Erica
Liked the constant update on the repair and attitude of the employees. Also the work was done in a timely manner.
They were very professional and informative. I was kept informed every step of the way. Everyone was very nice and pleasant. The work was excellent and we'll done. I would definitely recommend them to everyone, love know.
I would use and recommend your shop to others
Did a good and fast job, saved me money on my rental
The receptionist was very helpful and friendly. Very professional
I was very please with the service. I was always updated about what was going on with my vehicle. I was told that it will be done on a certain date and it was done on that date. Anytime I called in about any questions I had, I was greeted by someone that had a very good professional manner he or she was able to answer all my questions I needed to know. My service experience with service king was awesome.
Every one was great the service, the updates. Victor and Jesse were very professional and concern about greeting my car back to me in a timing manner and making sure it was done to my satisfaction and Erica is the best it was a joy talking with her she made me feel at ease and it was like we knew each other for years they are a great team and a great asset to Service King I will recommend everyone to Service King.
Getting regular updates was great. My car is driving well. I intend to now use Service King in the future for my own repairs. I was even more happy with the fact that the employee that detail my car not only did a great job but found my spear key which I though was lost forever after my car was stolen. Victor has been amazing with communicating all concerns I had back to my insurance company. My service has been satisfactory.
Great service, job completed according to the time estimated .
They were very friendly and professional. I was kept informed of everything about my car repairs. The work was done in a timely manner. I would recommend them to anyone needing car repair work. Thanks for a great job.
My car wasn't repaired completely, there is a sensor that is still in disrepair from the accident of my vehicle on 5/25/16.
Thanks for keeping me updated during the process.
Great job on fulfilling the needed repairs. We loved that the shop communicated everyday with myself and my insurance company about the status of the repairs. Happy with everything and glad to have my car back.
The headlight was put in wrong and the bump looks loose on the right side.
I love Service King outstanding service! Everything was communicated well and on time! Each and every step. I am very pleased. Thanks again!
The employees were professional and personable!! The repairs were completed perfectly and timely!!! I would definitely recommend Service King Auto Repair to my friends and family!! Keep up the good work!!!
I like the way you all kept me in touch day by day in the repair process. Excellent condition,work and very good communication.
Your team did a wonderful job thank you very much. ...from Larnell Taylor
From the very beginning, your team was very friendly and answered my questions. While you computer system was down, you forward the contract via email; and even though I could not sign it, you accepted my verbal yes until I came in to sign the necessary work orders. You further kept me informed through text messages the status. My car looks just like it did when I bought it. Now it's only been one day, so I will perhaps to need to complete another survey in a few weeks. Thank you for all your help. Sincerely appreciate your help.
I loved the text messages. I did not have to make one phone call regarding the repair. Please continue to provide excellent service and correspondence!
You did a fantastic job on my vehicle and I was able to get my vehicle back before the estimated time frame, of which I was very happy to hear. I also liked the fact that I was kept informed about what was going on with my vehicle via text. Overall you did a great job!????
It was a overall great experience I really appreciate the fact that you're notified step by step whats going on
Great work. Especially Jesse!
Very communicative throughout the entire repair process. My truck looks spectacular, inside and out.
Work was done faster than expected.Great service much appreciated
116th& Halsted is the best,that's why I do business with you guy's. Keep pushing.
You kept me informed step by step about the repairs of my car. The car looks like it was never damaged.
They did a excellent job and was very professional.
Iam very happy with the work that was done with my car
I appreciate your support during the transition. Thank you.
I had my car in twice in about 30 days, very pleased each time.
Many overall experience with Service King was a excellent. I was stoked to clean how clean my car was Inside and out. Everything was just great I thank you all ????????
They were great, they assisted me with all the help I needed and not just the repairs
Great job, I'm very satisfied
Thank you all for a great job you did I'm very satisfied
Service King was wonderful. In all my years of dealing with auto repair shops I've never experienced a business as professional and honest as Service King. They made the entire experience stress less.
Service king always does a great job. Thank yyou i am completely pleased
Great customer service. My experience has always been satisfying.
My car looked like a brand new car after the repairs
Ecellent job will recommend anybody
The employees we're pleasant and my car looks great!
Very great customer service
Everyone was very professional, nice and extremely accommodating. Great customer service skills and very friendly. They did a great job on my vehicle and they kept me informed about my vehicle. I'm a very satisfied customer. Thank you!
Excellent service!!! Extremely responsive!!!
Brian is an excellent rep for the company he goes beyond the call of duty, very personable to make sure if you have questions he is very patience and explain things to you to make sure you understand. The reception will call for a rental car to pick you up & drop you off & will make sure the company is giving you the best services.i like that and will refer others as well.
Thank you so much
I am completely satisfied. I have used them before under the old company i would recommend them to family and friends
Thank you. You did an excellent job!
Service was excellent. My car looks brand new!
Very pleased it's hard to please me
It was a pleasant experience.very I'm formative and ???? friendly
Excellent service from start to finish.
Fast and well done restoration and I like the post care instructions and guarantee of the work service king provided
Yes..excited about how timely the job was completed with great customer service .. Oh and a clean return ..
Excellent job on the repairs,it looks like it never been hit.thank you and your team,hope to never see you wonderful people again ????????????????????????????
The customer service was excellent. The coordination between my insurance company and Enterprise was great. The repair was great.
Everyone was professional. I was receiving updates on the work, and they did a great job.
Everyone helpful and friendly.
Everything went just great and customer service was awesome.
Thanks for doing such an awesome job on my Nissan; aI am so glad to have her home. Thank you much Service Kings
I didn't expect the work to be done so fast
It's hard to improve on perfection keep up the good work Reggie Williams
The entire staff was friendly, knowledgeable, and professional. They explained what needed to be done and the went over it when delivering the vehicle upon completion. The workmanship was excellent and I would highly recommend your shop to friends and family. Loved the text updates throughout the repairs. Thank You!
The service was done in a timely manner, the service from Brian was excellent. he Paid special attention to details. I will return back to service king Their service is superior.
4 days to face my car it's been a lot but the work was perfect. Thanks
No, I wasn't totally satisfied. Due to rainy weather when I picked up my car I didnt spend much time outside checking my car. However, the dash and headlights, the clock, had to be reset. The seat-heating switches appear pushted down into the cavity that holds each switch; I didn't need the controls on but they were on in addition to being out of place in the console. I will check the repair work closer tomorrow, weather-permitting, and will contact any additional problems. The work looked correct as I took a quick look as I entered my car. Hopefully, the work is professional,
as I expected
I'm pleased with the repairs done on my car. Hopefully I won't have to use you again but if I had to I would trust Service King with my vehicle again.
Vehicle Make : Volkswagen
I did not know what to expect when I got at your site at 116th off Halsted. I was greeted with a smile. I got the estimated right away. Every day I was updated. I am very please with the service I received. Also I will recommend Service King to my family and friends.
I really love your customer service I give it 10 stars if I could. Thanks again for the ride home because I was worried about how I was going to get home. I will definitely bring my business back till Service King.
Your team did superior work in a timely manner.
Very satisfied, would highly recommend Service King to friends and relatives. You get a 10 from me. Thanks
Good Customer service is very important to me a well as good workmanship, at this point I'm pleased and would recommend Service King
A white apple phone charger was taken from my car. But other than that you did a fantastic job.
Yes But i have always trusted Riverdale auto now known as Service king for years.