Platinum EXCEEDED my expectations. Updates, communication and feedback were exemplary. Honestly, I did not think companies like this existed any more. WOW. Thank you Ivan. Thank you Taylor. Thank you Mike. I will pass this on to everyone I know. Your hard work and dedication to your customers and to details is spot on.
The team is amazing! Thank you for all your hard work.
Platinum is an A+ rated company.
Very nice experience, nice people, good work
Great job, would recommend you to everyone I know
My experience was absolutely amazing. Ivan and Taylor worked with me on everything. They were accommodating and helpful. They were truly the key to making me feel important and taken care of. Then I got my vehicle back and the repairs were flawless. My car looks perfect and I'm beyond satisfied. If I ever have need for repairs in the future (hopefully not) I will be back at Platinum Collision. THANK YOU Ivan and Taylor
Great customer service A++++
Completely satisfied with the incredible service and professional staff.
On the repair done to my bumper of the car I feel since the entire bumper will be painted why not fix all the dings not just focus on that one area. if i would have taken my car to another shop it would all of been fixed and taken care of.
Thank you so much for the great work you did on my Mazda. I couldn’t be happier with how it came out! It’s looks brand new!
The entire staff was very professional and went the extra mile to help accommodate me. I would absolutely use Platinum collision centers again because of the quality work and perfect customer service.
Very helpful and kind workers. Great communication about the progress on the vehicle. My car looks better then ever. Would definitely recommend.
There are some miss-aligned pieces, as well as non-uniform gaps. There is noticeable orange peel on the re-painted surfaces which make it obvious that panel was repainted. I was told my car would’ve detailed but it was covered in dirt when I picked it up. Will be bringing it back in to address the issues I found with your work. So far I have yet to find a body shop that does decent work and don’t understand why fit and finish are so sub par. Also my hood won’t close properly which should have been checked before I picked it up. Kind of disappointed after waiting six weeks for my car only to have to deal with poor attention to detail.
Thank you soo much for your positive professionalism. My wife is 100% satisfied.
Jackie is the sweetest and Ivan did a great job too!
Vehicle Make : Volkswagen
From the day I dropped off my car, I was greeted with a smile. Jackie has a great personality in person and on the phone. The same for Ivan, he kept me up to date with the progress of my car repairs and I was surprised with the excellent quality of repair and most importantly, Iva personally dropping off my car at my home and taking care of the rental. From start to finish, excellent customer service and a big thank you to the auto body technicians. JOB WELL DONE! Thank you Platinum Collision.
Awesome experience. Thanks for the personalized service. Will recommend highly.
Jackie and Ivan were very helpful and attentive. The system for communicating is very thorough. Well done.