Super friendly staff and seamless execution!
Love all the communication and dedication to the customer. Great job!!
Anna, Diana and Jose were all great to work with
Diana was fantastic and always available to answer my questions.
Process was seamless. Thoroughly pleased!
Diana Maldonado and Jose Rosales were extremely helpful and pleasant to work with. The repairs were done rapidly and the car looks like new. The blinkers and one door lock that were not working after I picked up the car were dealt with right away and I am very happy with the service. Will recommend highly for repairs.
The best service anywhere!! Fast friendly and extremely professional!! Definitely recommend Caliber Collision!!! Thanks
Amazing staff and service provided. Exceeded my expectations and made my experience easy and convenient. I am completely satisfied with my repairs and will continue to trust my vechicle repairs with this company.
Our experience with Collision Craft was amazing! From the first day we dropped off our car we were treated so professionally. Right away we received notification regarding the estimated time our car was going to be ready. I will definitely recommend Collision Craft to my friends and family. Thank you
Caliber performed quality work and expedited the repairs which caused my rental cost to be lower.
provided update info.
thank you very much for your service!
Thank you for great communication, timeliness & professional attitudes all around. All the best in 2017!
Amazing team who worked efficiently, extremely courteous and got my car fixed a week less than anticipated.
Vehicle Make : Mini Cooper
My car looks great, and you really kept me informed at every step. Thank you!
The complete staff at Caliber Collision LaCienega were friendly,efficient and kept me informed as to when my car would be ready. I am very pleased with my experience.
Repair was done fast and well. Completely satisfied with the service I had. Would recommend shop to everyone.
Gabriel was very accommodating & I would recommend Caliber to my friends.
You guys were great. I was very pleased with the speed with which you were able to start work, and you beat the projected completion date by a full day. Everyone that I dealt with (Carlos mostly) was very friendly and helpful. I will recommend highly when I have a chance.
Great work. Car looks amazing. Gabe was SO helpful.
You made the entire process much easier than expected. Thanks.
I loved the text message updates and easy pickup!
Flawless fix. Gilberto at caliber La Cieniga is the man. Thanks!
Vehicle Make : Land Rover
Thank you for a quick experience.
Best body shop I've been too. Gabriel was very helpful, along with Ana and the rest of your staff. They are the reason I will be back if I ever need work done in the future!
My car is not driveable. I was hit by a large vehicle and the suspension is completely broken. Nothing was fixed on the car. I cannot drive it. It has sat in my garage since I picked it up. They refuse to fix it.
This place was amazing. Gabriel was great.
Extremely organized and professional!
Vehicle Make : Volkswagen
Yes i way more than satisfied thank u guys alot.
Very quick turnaround! Great customer service
My advisor, Gabiel, is professional, responsive and knowledgeable. My experience with the entire staff has been great!
Completely satisfied Thank you very much.
You guys did a really good job. The front desk associates were very helpful and knowledgeable, and they all deserve raises. The repair crew did an amazing job and I am very appreciative of the work accomplished, you guys are amazing.
They were very informative and helpful plus thurough and professional
Gilbert gave excellent service and communication
I was very satisfied with the service I received. Both in helping to finish work on the car before my trip and in helping to fix additional scratches that were not from the incident it was being repaired from.
Excellent service and on time.
Excellent service and on time.
I've been a customer for years, and I was once again very happy with the service and work.
Thank you all, you did a great job.
Everyone was helpful and accommodating
Everyone at Caliber Collosion were absolutely professional, knowledgeable and friendly. Gilbert took excellent care of me and I am very pleased. Thanks for making feel like I was a family member. ????????
Everyone was very professional and organized. The communication was great--although the timing was a bit off due to the automated calculation of the labor hours. The car looks great.
Gabriel Landrum was an awesome service advisor
Everybody that helped me was great but Moses was very attentive and I appreciated the text messages letting me know the progress of my car. The car was finished super fast and it looked so much better than when I first bought it. Thank you!
The manager George and the staff excelled at their craftsmanship. George was extremely couteous, efficiently communicated and had my car quickly ready. I hope that this company employs more people like George! I am very pleased with the service and will keep this location in mind for any future work for either myself or people I know.
Everyone was amazing. Took really great care of me. Definitely would recommend to anyone. Gabriel Landrum was the best. 10/10.
The service was incredible, Gabe and Jorge were amazing to deal with! Would reccomend to everyone..thank you Caliber!
Thanks for everything ????????????????????????
Yes I really love the job you guys did, thank you very much, on the scale **** to 10 I'll give you guys 10 not just for the job but you guys are really professional,love it thanks again
Manny, his little brother and Josh are the reason I keep coming back and the reason I refer everyone to your shop. They are a great team and so incredibly respectful. Not only do they represent your shop with character and integrity but they are also great examples of young men who must make their parents proud. Awesome experience.
The new front bumper cover that was replaced had a small crack on it. My car was left at the shop to get the problem fixed. Talk to George the manager.
Very good work and very professional.
Very professional and thorough. Thanks.
Received very good service regarding rental car...the woman who handled that was very helpful abd sharp...
Beautiful work and thank you for cleaning the car!
My car was returned to me like new ,i am very satisfied with the work that was done thanks to your entire staff including GABRIEL.excellent job GUYS.
Thanks again. Vince st.****.
Awesome group of people. It made a bad situation a lot more pleasant!!!
Mountings weren't delivered, window tinting scratched and door hinge creaky but shop agreed to fix all this!
Team was very polite and professional
Great people. Keep on top of the repair. Notification all the time. Super work. Can't say enough good things.
New bumper looks great, and the paint looks great! Thanks so much to the whole team!
I would recommend Caliber Collision to anyone needing collision repair. Customer Service was World Class
I received excellent service. They were knowledgeable and made everythingeasy for me
The service at this location is great - so much better than the
Rest. Would only go back here
My car looks amazing I have no complaints! I wish u were able to dignose my electrical issue with my height control!
All i can say is wow!! Collision Craft really went above and beyond what i have ever experienced at a body shop. From top to bottom the staff was extremely welcoming and the service was excellent. I absolutley had to comment on my experience Thanks again collision craft.
Great customer service. Top notch from everyone I spoke with.
I had a wonderful, smooth experience. This is my second time using Caliber Collision and this time was just as great as the first. A very nice, helpful, and pleasant staff to work with. I would tell my friends and family the experience I have had with Caliber Collision. Thanks so much for taking good care of us.
Yes, I'm very satisfied with LA Collision Craft's service! Very good car repair experience!
My associate's name is Gilbert. This young man treated me with great understanding, respect and was attentive to my situation and was very professional. He answered all my questions, and every time I called to get an update, he made sure he communicated how the repairs were going. This reassured me that I was sure to get my car back timely. Also, the manager George was very helpful in getting back to me when Gilbert was on lunch or gone for the day. Very professional gentlemen.
Very impressed with entire experience, so far:)
Caliber Collision is the best. They absolutely got my car right for me to be back on track. Caliber collision are the best in the business!
Thank you, great experience!
The communication from the corporate office consistently contradicted what the local office told me. It was frustrating to try and sort out what was really happening. The messaging was attractive but untrue. Gilbert at the la Cienega shop worked hard to make the situation right.
You guys were great- amazing customer service. Friendly, professional and really cared. Thank you!
Professional team and very communicative on updates.
Awesome work Manny and team! I left a five star Yelp review.
Great staff and customer service. Everyone I spoke to was very pleasant and care about my needs and concerns. Great job!
My experience with your body shop was amazing. I am happy with the repairs on my Honda. My car was ready before the estimated time. I appreciate the customer service the shop provided me with and that Gilbert kept me informed about the repairs. Overall it was an excellent experience with Caliber Collision. I will be recommending it to my family and friends. I am glad that my insurance company Farmer referred me to your shop. Great work. Thank you
Not only was your work excellent but customer service was 2000%! I would recommend you everywhere. Keep up the great work!!!
My experience was phenomenal! Gabriel Landrum went above and beyond to ensure my car repairs were flawless and I was informed about my vehicle's entire repair process. If I ever need an auto shop in the future I will definitely return to Caliber, and I will recommend it to all my friends!!!
Everyone at Collision Craft could not have been more accommodating and kind. They are a fantastic group of people working there. Thank you so much !
Fix was made extremely fast, great customer service from Gabe!
Door now rattles, there is a sound of air as if the window is slightly open and door trim/apolstry is loose
Thank you for going the extra mile and have my car washed inside and and out. Those little perks make a big difference. Thank you.
You guys did an excellent job. The transition from dropping my car off, to getting a rental at Enterprise was fantastic. The guys who helped me (I think Manny was my main contact) so very helpful and professional and helped me feel at ease during a high stress time for me. When I picked my car up, it literally looked like a brand new car. Not only was the repair work beautiful, but my car was spotless on the inside and outside (the wash/wax was a nice touch). I've already recommended your shop to a coworker, and will continue to do so whenever someone needs repairs done. Thanks for giving me a "brand new car" :).
Staff was courteous and the repair was done fast.
Great customer service. Thank u!
Amazing communication and a great job. Thank you!
Very quick turn around.. Great customer service
Amazing job all around: friendly, great communication, A customer service and my car looks great! Thanks guys!
Vehicle Make : Volkswagen
Always professional, always.
Professional from start to finish. Thanks Gilbert for his efforts.
Gabe from the LaCienga store was so wonderful. He kept me updated on the progress. He made sure that if I had any questions I could call him at anytime. The repairs were finished earlier than expeceted. He made a very stressful situation a lot less stressful with his warm personality. If I ever need any other body work Caliber will always be my choice...and I will also recommend Caliber to friends.
Everything went perfectly ! No problems at all!
Great job! Thank you all.
Very impressed on how easy this whole process was. The minute I set drove in I was helped and taken care of.
Gabriel provided excellent customer service and kept me informed about my vehicle.
Inaccurate dates for time of completion were provided to me on three separate occasions with last minute updates on change of date. Additionally my vehicle was returned with low tire pressure light on and filthy. Would not recommend.
Great job.. Couldn't be more satisfied.. Supper nice staff...
I really appreciated the fast and timely communication as well as the speed of the work. Everything was handled professionally and I'm impressed with the customer service I received.
Gabriel was efficient and oh so patient with all my inquiries. He made this process so much easier. Please give Gabriel my many thanks.
Good service and done on time.
Couldn't be happier with the level of customer service and the repair of my car. Everything looks great. Thank you!
Very pleased with the service. Best customer service skills I have encountered in a very long time. I would highly recommend your service to anyone in need of car repair. Thanks
George is the consummate professional. He is an excellent representative for your company. He made the process following my unfortunate accident painless.
Gilbert and George were both very helpful. I look forward to working with them again.
Gabe's customer service and knowledge is beyond exceptional. Couldn't be more satisfied. Thank you!!
I was kept up to date on the status of my car. The employees worked hard so I could get my car before its completion date. Everyone in the office was friendly and helpful. Thanks.
Gabe, the man that helped me through the whole repair, was absolutely amazing in every sense. He was kind, efficient, attentive, and made sure that I knew exactly what was going on. I couldn't have been happier And that's saying a lot when we're talking about an accident!
Great customer service! Everyone was friendly, responsive and super helpful and my car looked great. What could've been a stressful experience was handled with care and professionalism. I appreciate Manny and Moises and everyone who played a part.
Vehicle Make : Volkswagen
Service was great. Manny and Moses were both terrific to work with. Would definitely bring my car there again if I needed body work.
Gabriel and the others were great! And I appreciated the updates and quick turnaround. Thanks!
Great job, great customer service. Gabe is the best!
Vehicle Make : Volkswagen
The office was too small and not enough seats to wait. Secretary lady, Diana was not following up for calls and no greeting. The only reason I was satisfied is because of one person, Gabriel Landrum. He was exceptional and awesome. He was not just taking care of my car but us, person. Very thoughtful and follows up with customers, with caring... He was the BEST caliber staff I have EVER encountered!!!
Vehicle Make : Mini Cooper
The actual work was excellent. What was confusing was the inconsistency between automatic messages about progress, and what we were told on the phone. In the end, it was completed on time. Thank you for work well done!
Everyone I interacted with at LA Collision Craft was friendly and professional. Great service!
Excellent customer service, you guys have helped us thru two accidents and I'm glad to know we can count on you. Gabriel is awesome
It was great to get it back just in time for Christmas. Thanks for the updates & timing.
I haven't been able to see the repair first hand, but the customer service had been incredible and the picture I saw of the repair looked very good. Than you!
Moses and team are fantastic. Exceptional customer service. Far beyond my expectations.
Thanks for that good job the people are very nice and they are very responsible so thanks
Worked with Jorge and he did an excellent job.
Best customer service
Give Gabe a raise and promote Ryan
Service was impeccable. The whole experience was seamless including taking me room Enterprise and returning my rental car for me. Job well done
Thank you for your professionalism and detail to customer service. I would highly recommend this company.
Gabriel in particular was very professional and accommodating. Please commend him. Thanks.
Was very pleased with the communication and the professional way things were handled. Everyone there went beyond their duty to help. Gilbert was a good representative of the company.
All of the staff were very helpful and my car was finished earlier than expected! I would definitely recommend the facility to anyone looking for repairs. Thanks!
Excellent service. Extremely professional in every way. I would highly recommend them.
Gabe's professionalism and friendliness where very appreciated. He kept me informed and made my repair easy.
Thanks for cleaning the car so well!
Car makes noise when braking, and sounds like metal is bending. Have to take it back for additional work after relatively minor repair. This is the second repair I've had Caliber perform in 5 months, and each time I've had to take the car back. The car looks nice after the repair, but I wonder about what corners were cut mechanically.
El sensor o alarma que detecta objetos detr¡s cuando boi de reversa no funciona correctamente ????
I'm very happy they've done a excellent job.
Gabriel, the service writer that worked with me was fantastic! I can't praise him enough. Met with me on the weekend to deliver my car after I had been out of town when repairs were completed, ensuring that I was able to get right back to work the following week. His service needs recognition, A across the board.
I was very happy with the service I received as it went highly beyond my expectations. I appreciate the work and the service. Thank you, and I will recommend all my friends to work with you.
Jorge was great he explained the process and set clear expectstions.
Only issue was he completed the job early and I had already left for vacation!
So happy to be back in my car.
Awesome job. Management was top notch.
Great support on the rental car return logistics.
Made the process so much easier.
Gabriel was unbelievably accommodating and considerate! He was communicative and made all efforts to make sure that this was easy for us. We are so appreciative to Gabriel for his great customer service!
Josh, Manny & the Geico Rep were wonderful! I'm so happy with the experience!
Highly recommended!! Very satisfied!! Kept me well informed!! Great team of professionals, all of YOU !!
Great customer service! Great staff! My experience at caliber collision was amazing!
The lady at the counter was very friendly as was Gilbert, who helped me with the car. They were helpful and professional. My repair was done quickly and I was notified by text every step of the way, whoch I liked. I'm very happy with the end result, you can't tell that there was damage there before. Overall, I'm glad I chose you as it was a quick and painless exoerience. Thank you to all.
The job looked flawless! And it was done much quicker than I had anticipated. Awesome job!
Excellent service and people. Very satisfied with the customer service.
The experience was as good as can be expected. It was extremely busy and I feel that it was completed in the time promised. I was satisfied with the quality of the work. I will be back. I am a repeat client. I have no complaints because I feel that everyone tried to do the best that could be done in a busy situation.
Great service and friendly peeps!
The job was done on time. Friendly staff. Overall experience was great
Gabe was great and very communicative, I felt informed every step of the way.
The great experience started with our first call to Diana. She was friendly and very informative. When we brought our car in we finally met Diana and she was very helpful. Gabriel was assigned to us and he was also very helpful. We were assured that our vehicle would be handled with the most care. We received updates on the repairs via text. Gabriel even gave us his cell number just in case we needed to get a hold of him. Once our car was ready, Gabriel was willing to wait after his work day to make sure we would have enough time to pick up our car. From beginning to end Calipers Collision was a great experience. I would highly recommend them to friends and family. Thank you Diana and Gabriel! Jeanette
Very good job. Appreciated the good service and delivery of vehicle when done. Excellent work.
Vehicle Make : Mini Cooper
Everything was handled very professionally.
Gabriel was very communicative and made me feel very unworried about the service and repair of my car. I got emails daily about it's progress.
Thank you for your prompt and friendly service!
Thanks for taking care of our car and doing a good job.
Great customer service.
My car looks great
Gabriel was the nicest and most thorough guy. The whole experience was perfect!
Vehicle Make : Volkswagen
Gabe was very efficient and helpful.
While my car looks great, but after picking it up, it started to rattle. Also, the blinker speed is unusually fast.
It was very nice that they took the extra time to remove paint splatters that were unrelated to the accident repair. The interior of the car was also cleaned thoroughly, which was a pleasant surprise. Thank you!
Everyone on the team was great in every way.
This the third vehicle body repair, each to a different vehicle. Each time, the LaCienega Caliber has performed superbly, professionally, and courteously. If we ever need a vehicle body repair, we will happily return to Caliber at LaCienega.
Me mantuvieron informada todo el tiempo sobre el progreso de mi carro fue rapido ..muy amables y mi carro quedo muy bien.gracias.
Great costumer service #****
They were courteous, polite,and they finished the car ahead of time.
From the very beginning, the staff was caring, positive, and competent. They did everything to make me feel I was in good hands and that they valued my business and had my interest at heart.Loved Gilbert, my service advisor, who kept me apprised as to the progress. My car looks beautiful. I couldn't be more pleased. On a scale of **** to 10, Caliber get a 12. Rhae W
Grest job. Prompt. Excellent communication. Very nice people edpecially Ryan
Danny was very helpful. The process was seamless.
The staff was courteous, professional, thoughtful, sympathetic & delivered my beautiful car in perfect shape --early by 4 days!! Fantastic!!
Ryan the manager took the time to be in touch with me routinely in the final days keeping me apprised of the progress and was actually waxing the car when I arrived to pick it up
Everyone was great and explained every step. Completed job when finished and it looks great. I will definitely come back and recommend Colusion Craft to others.
Nice job and timely done
And I was updated about progress on daily basis
I really appreciate and happy
Everyone was very professional. The repair appears to have been done perfectly. They were fast, courteous and I would go back for repairs in the future.
I think the new manager Ryan really turned my experience around. It actually wasn't the best but he solved all. So I'm happy.
The staff was very welcoming and the work was exceptional. Daniel did a great job of keeping me up to date with the progress of my car's repairs.
Thank you guys very much!
I raved about my experience on Yelp :)
It was a superb experience. Daniel kept me updated every step of the way and even sent the car back to be fixed when the paint came back uneven. Great experience!