Thank you for standing by my side during this process.I really loved the updates via e mail keeping me inform every step of the way and oh the car looks Grrrreat
Ken was super friendly & I liked the text updates!!
Ken did an amazing job, I'm pretty sure my car drives better now than it did before the accident. I would definitely recommend you guys to my friends!
Your team, everybody I came in contact with handled the repair to my vehicle in a courteous and professional manner, the experience was painless and I appreciated that. Special thanks to Mr. Michael Tyner, he did a great job evaluating the damage, fully explained the repair process, and consistently updated progress during the repairs. Thanks to all,
Great service. Love the phone updates!
The entire process was efficiently handled with courteous, knowledgeable people who took care in answering my many questions. They worked with my insurance company and rental agency. It was a seamless process.My car repair was quickly done but with excellent results. I was certain something would be delayed or not ready but never happened. In short, the experience was "under promised and over delivered". I was very pleased my car repairs were completed,including painting, and ready in three days. That's an amazing job.
Excellent service. I was kept informed by Michael during the entire process. Great quality work. I would highly recommend Caliber Collision.
Vehicle Make : Mitsubishi
Communication is one of the most important values of a business. They did that!
Great job ...... no problems. tt
Vehicle Make : Mini Cooper
Fixed everything and it looks like new... they kept me informed during the whole process... Great customer service
Everyone on the team in Cedar Park was professional and friendly. The work is outstanding and you no one would ever know of the damage that was on the door originally.
They kept me informed, the service was fast and the office people were very nice. I had a great experience.
The truck looks like new. Great job.
Ken was awsome!!! He went above and beyond my expectations! I'm very happy with my fixed car. Thanx again! ????
Getting update message about the progress of the repair was so comforting. The repair took minimum time that was suggested so I was very pleasantly shocked. Ken is so professional and helpful that I want to give two thumbs up. I really appreciate your care!!!
Very helpful and easy process. Ken Wetta was very knowledgeable and friendly. Car looked awesome!!
Great customer service. Very attentive and great follow-up.
The entire crew of Caliber Collision at S Bell Blvd in Cedar park was absolutely amazing and more than knowledgeable. They've worked on my 2012 Lexus CT200H twice and returned it back **** near brand new. Even with the rental cars, they pretty much held my hand through the process to ease any and all worries that I had. I had never been in a wreck with full coverage so I really had little knowledge on how any of this worked. It's always a hassle on finding reliable and honest mechanics but I must say, this location has a whole building of them. CHECK THEM OUT!!!
Great work! Great customer service!
Quality work, and great staff
Everyone is professional, kind and helpful. Ken did an excellent job throughout. He explained everything and had great communication. I will recommend Caliber Collision.
Caliber collision made my car look brand new!! It is so frustrating to have a car rear-end you, but Caliber made eveything so easy and convenient!! Will recommend to all of my friends!! Thank you!
Kept me informed, done on time, knowledgeable, friendly
Excellent overall, and highly professional.
Great customer service!! A very friendly, comfortable
environment. Good job
Regular feedback was excellent.
Nice, friendly service. Always kept me up-to-date on repairs.
Very helpful, even though the other persons insurance was being difficult. Caliber collision did a very nice job and were very nice to us. I'd give 10/10, thank you so much
Ken communicated with me through the entire process.I was pleased with the entire process.
Great service from drop off to pick up.
Ken and Chris where great
Chris was extremely helpful and solicitous to my need for my vehicle repair. Work was done earlier than originally promised and much appreciated.
I was impressed by the level of work done on my vehicle and appreciated the updates.
Thank you once again! Until next time
I am impressed with your company. At all levels. Ken was superb, informative, easy to communicate with, creditable, and accessible. I like your warranty. I'm glad I chose your company.
Friendly and professional service. Daily status updates. Quick delivery time. Excellent quality work.
Very impressed with texts/phone calls regarding progress of repair. Thank you!
Excellent service !!
Great communication through the whole process.
Amazed at the kindness of the staff and assistance in this crazy point in my life. I'm 18 and wasn't even driving the vehicle when it was hit. The staff helped walked me through it and gave me sound advice on what to do for my first accident. I would recommended this place to any of my friends or family.
Very good service and very quick turnaround
Very friendly staff, super helpful, personable, and friendly!
Very professional very pleasant atmosphere. We had constant updates. Thorough assessment of the damage and hidden damage. The car came back extra clean and shiny.
There were a few issues, but Ken made sure they were taken care of!
Through repairs look great and I was really happy about how I was kept up to date on everything.
The car looks great! The service outstanding!
Chris and Felicia were very friendly, accommodating, and efficient! My experience was great!
While the work was superb, I couldn't answer the question: "Were you completely satisfied..." due to the fact my $700 initial estimate turned into over $****,700.
Very friendly and courteous staff. My bumper was replaced by the next day, ahead of schedule
The finished product was first class. The customer services was first class too!
I highly recommend Caliber!
Lack of communication and over 3 days to replace a bumper
My experience was grea. Everyone was wonderful.
The bumper looks great. Wish it could have been aligned where it was hit but was told it was and OE replacement bumper from previous damage and that alignment wasn't possible. They aligned it as best they could but it is still off. The issue is right where he impact happened as well.
Tim is your best asset when it comes to patience and communication. Made this very stressful experience all the better.
Took too long to get an appointment for the estimate. Appreciate being kept informed and the quality of the repair. Everyone was friendly and professional.
Great job in a timely manner, actually ahead of estimated schedule. Thank you Chad, Tim and the whole team.
The repairing service is long.
Vehicle Make : Mitsubishi
Good job! Everything looks good as new! Thank you!!
Vehicle Make : Volkswagen
Thank you for the constant communication.
Informative and friendly and helpful
Great customer service and great work! Tim did an awesome job by keeping me up to date with the progress and providing me great customer service.
One thing to improve is the waiting time since you file the paperwork and the time the actual work is scheduled. I haven't had this issue with Other Caliber Collision. I don't think that the wait before the work starts should be more than a week or two at most.
Finished faster than I expected! Looks brand new!Thanks!!
Well done, you did a GREAT job!!! My truck drives like it was brand new. Thank You very much, GOD BLESS!!
You guys were very fast and efficient. I love the text updates so there was no wondering. Chris was awesome!
Chris at Caliber Collision in Cedar Park was great. He always kept me informed and his team did an awesome job on the car. Thank you!!
I was informed through the whole process and I really appreciated that! Our car looks great. I would use this shop again and recommend it. Thank you!
Work was done in a timely manner. Chris kept me up to date on the status while the work was being done.
Very professional. The work on my car looks awesome and in perfect time.
Good work, as promised, and on the estimate.
Very professional operation. I would recommend Caliper to anyone.
Awesome work and customer service
Everyone was great. Thanks so much!!!
All associates were extremely helpful, knowledgeable, and friendly. The repairs to my vehicle were completed in a timely manner and we were constantly updated on the status. I would definitely refer friends to Calliber Collison - Cedar Park and bring my vehicle back for future repairs!
It was seamless. Everyone was really nice and very professional and the work done was flawless. I would definitely recommend Caliber. Thank you
Service was fast,kind and efficient. Most importantly, the work was very well done. I'm totally satisfied.
Thanks to Tim for keeping me updated and the whole team for being on time with the repairs.
I am disappointed. After picking up my vechile I noticed that there is some gap or air coming inside the vehicle because I am getting noise while driving above 55 speed limit. Even though they did the wheel alignment still I am feeling like there is some problem with the wheel alignment. I never expected these kind of issues because I have high expectations on Caliber. I already spoke to them and they are planning to do a drive test tomorrow. Hope they will fix the issues. Otherwise I am planning to take my vehicle to the Toyota Dealer and get a report on these issues and follow up with Geico and Caliber.
Professional, courteous and friendly service.
Best service experience yet.
Great job done, Chris helped and answers all questions or things I had concerns over.
Very professional team. You got me in and out quickly and kept me informed of what was going on. You went way above my expectations as far as I brought you a dirty car and you gave me back a clean car that was also vacuumed. The repairs to the front end look as if we just rolled off the lot in a new car again. Your team has won me over. I hope I don't need to come back but with young kids coming of age I'm sure I will. I will not take my vehicles anywhere else and will highly recommend you. Job well done!!
The car was completed on time and looks great.
Tim was very professional and explained the process completely.
It took awhile but it's worth it. The car looks great. Thank you, Tim.
Everyone was very courteous and helpful.
You guys were wonderful! Thank you so much!
Chad and Chris handled everything to the best of their ability
Job well done. Picking up a freshly cleaned vehicle was a very nice touch.
Very happy with the repair work, constant updates and communications.
Well done, and well informed about the repair process.
Thanks to Matt W. for being patient with me throughout the process. The body tech did a great job making my car look like it was before the accident.
Thanks to all at CCCP!????
My car looks fantastic, and it was so clean on the inside too. I am so happy, great job!
Your personnel were awesome! They let us know what needed to be done and were great at getting it done. The best thing I can say is thank you!
So far, very satisfied! Thank you! Good job.
Great service, very customer driven and helpful. Overall friendly staff and good experience with the entire process. The repairs were done in a timely manner as well, contributing to further customer satisfaction.
The car came back looking like new (and it has almost 100k miles). Its impossible to tell which panels were replaced. I appreciated the daily updates. Fantastic job!
Everyone is really nice and informative about the process of getting my car fixed.
AWESOME PEOPLE!!! AND AGAIN THANK SOOO MUCH !!
I am so impressed with Caliber. The employees were so professional, the work was done quickly and my car looks great. Thanks!
Tim was great! He kept me informed with the progress of my vehicle.
Matt was AWESOME! He kept me informed every step of the way. Couldn't have asked for a better repair experience!
Everyone was very helpful.
Everything looks great on the truck, and I appreciate the great service from all the employees.
Great experience! I was always kept updated on the status of my vehicle. Job well done.
Everyone was very professional. I would recommend you to anyone in need of repairs. Thank you for making this so painless.
Home run,11 on a ****-10 scale, are the terms I would use. Both Chad and Tim really did a great job for me,very detailed,and professional. All the body work is top notch The shop kept me informed throughout the process.
Looks great. The service was completed very quickly. They even cleaned out the inside of the truck. Outstanding.
Thank you for doing things neatly and quickly. I love how you constantly kept me updated on what was going on. You are all very friendly.
I was constantly updated on the status of the repairs. The staff could not have been more pleasant or professional. The car looks brand new!
I was very please by the level of professionalism
Thank you. Everyone was great. Mechille
Vehicle Make : Land Rover
Thank you for taking care to do a great job on my truck! It was perfect!
Updated throughout the process on the status of my car
Great process smooth all the way through friendly staff
Everyone I had contact with at CC was totally professional. Matt was great,kept us informed and was knowledgeable in all aspects. We were impressed by CCs system & process.
Under promised and over delivered, I like
Awesome experience from start to finish. Thank you
I really appreciated being kept up to date via text and phone calls. Matt did a wonderful job and I'm so happy to have my car back
Great communication throughout the process. Fantastic customer service.
I appreciated all the text updates and when my car was finally finished, I got excellent service when I picked up my car. Thank you for all the professionalism.
I love you guys u will always be the repair shop we use for our cars. Thank you for being a company that I can trust!
I was so distraught after I had hit the deer. When I picked my car up Friday I wanted to cry! She looked beautiful and the process was great! I loved all the updates through the 2 weeks. Everything was perfect and she looks beautiful inside and out!
The guy I worked with matt, was wonderful! Professional, kind and very responsive!
Service and work was good
The best customer service!!
The service I received was outstanding and very professional.I will recommend all who appreciate top quality work and great customer service to caliber collision. Thanks Guys
Very professional and friendly. Thanks.
Excellent work and staff!! Made it easy and took care of everything. Car looks great. Front office staff very friendly every time I'd just drop by to see repairs in progress. They accommodated me and explained everything thoroughly. Will definitely refer to anyone in need of repair services!
Very convenient. Good customer service and good repairs.
They did an excellent job . Always kept me informed !
Everyone was very nice and helpful!
I appreciated the constant communication and status reports. I was thrilled when my vehicle was completed before estimated due date.
Awesome job. Great experience overall. The whole process was easy and my truck was repaired wuickly. Thanks so much to you all !
Quick, professional, and the fix was freaking awesome. Thank you!!!! I would recommend you all to anybody!
The entire staff did a great job of communicating with me during the entire process. Everyone I spoke with was friendly and accommodating. My experience with Caliber Collision was extremely satisfying.