100% satisfied with repairs/customer service.
Caliber went above and beyond my expectations, and delivered professional and courteous customer service. Rudy at the Sante Fe Springs location, was an excellent rep!
Just excellent from the customer service to speedy repair.
My experience all together was great .good customer service in the front desk love that they keeped me updated about my vehicle at all times.the repair on my vehicle was excellent. If I would ever need help again I would definitely come back and refer people to come to your company.
Thank you so much
Overall the service and experience i received during the whole repair process was exceptional. Art was very friendly and responsive to my requests. All repairs were done accordingly and in a timely manner. I couldn't have asked for greater service.
Art and the staff inside were very friendly and helpful. I'm so pleased to have gotten my car back so quickly and looking like new again. Can't tell anything ever happened! I even got my back cleaner inside and out then when I dropped it off. You all made a tough situation into a painless one. Thank you!
Vehicle Make : Volkswagen
My service advisor Rudy exceeded my expectations. It was a pleasure to work with him.
Great service and the service rep Artiro Escobar tookcare of me from beginning to end
Your staffs are perfect. I am going to introduce people who I know to refer them to your body shop if they needed. I appreciate that the services there and sactisfy with my car after it got fixed.
It was a quick and great service. You guys are professionals.
Very timely updates with detailed explanations on status .Very well coordinated with my insurance company .Job very well done .
Thanks for all the help.
Communication by text messages was good idea due to my work situation, I could get info what's going on. Verbal communication was great too.
Vehicle Make : Volkswagen
Lauren was excellent. I would recommend this place to a friend or family member.
Back to looking like the brand new car I just purchased a few weeks ago. The staff at the Santa Fe Springs were extremely courteous, friendly, and always professional. Rudy Marquez, my service advisor, was extremely helpful and answered all questions and kept me informed of the progress of repair. He held up to his word that I would be completely satisfied with the repair. Had a close friend contact me last night (day I took delivery) to ask if I was satisfied with the repair since her son had an accident. Caliber will now have another customer. Thanks again to all, especially Rudy.
Great experience friendly personal
Thank you for fast service, and I also liked the text messages providing status
Good Customer Service, Nice & Friendly Staff, Good Quality Reliable Service, Very Fast Turn Around Time and Most Importantly,Straight Forward. I am Very satisfied with the overall results of my vehicle and highly reccomend using there services. Thanks Caliber in Santa Fe Springs, Ca
I was happy with the great customer service I got since day ****.
Rudy was very friendly and helpful. He made sure I was satisfied with the result of my car. My car basically looked like a brand new car. The car wash service was beyond my expectations. My car was cleaned so thoroughly both inside and out, even the tires. I was very very satisfied
Lauren, who assisted me, went above and beyond to make sure everything was taken care of. She kept great communication with updates and was always on top of things!
Excellent service, and excellent work on my vehicle.
Rudy was too kind and the workers there made my experience great! Great service!
your people were all polite, professional and efficient, The repair work was perfect. Art was my principal contact and could not have been better. He was great.
Great experience, keep up the great work.
I give Rudy ten stars. He was able to fix the car like brand new. He is definitely a man of his word. This includes all the customer service representatives that provided excellent service. I will recommend this place to all my family and friends
I want to thank the entire caliber collision
Team for your exceptional courtesy and fantastic service
I truly appreciate my adjuster Rudy Marquez going above and beyond and doinng such a thorough follow through of the vehicle.
It has been a great experience i am very satisfied on the job they have done .i would love them to recommended to people that need any car repairs.
repair was done in a rapid manner thank you for the extraordinary service
Great service vehicle was done in a timely manner
Arturo was a great person to work to with kept me informed very well.
Great service , Ernie the manager educated me with the repair process .
Lauren was amazing, great customer service since the first day I came in. She called me often with updates on the repair and since I'm still in pain due to the accident, I appreciate her for delivering my car to my home. Thank you for repairing my car and offering terrific service.
I did receive my car at night so I will wait until daylight to finish my thought. But I must say Lauren was absolutely amazing. Taking all my calls and updating me at every turn. She is why we're completely satisfied. Thank you for your quick attention to our vehicle an accident especially a hit and run is awful. Thank you
Appreciate all the help getting my car fixed with any stress , I would recommend them to family and friends the best
Was updated as promised, best experience
Caliber santa fe springs was awesome to deal with , will defiantly tell my friends and family about my experience
Quick repair and was updated frequently .
Arturo at your Santa Fe Springs location was amazing. Kept me informed every step of the way and gave me constant updated. The manager Ernie was also very involved and was able to get my car ready in a very very short amount of time. Could not be happier!!!
Car looks great and completed in a timely manner. Lauren was very kind and helpful and offered excellent customer service.
Beyond my expectations. Outstanding service. The repairs done to my vehicle was extraordinary
The car looks beautiful can hardly tell that there was an accident and that it was all mashed up it's a great job and you returned it perfectly! thank you very much for an outstanding job!
I just wish this all could have been completwd in a more timely manner. Almost five weeks seems to have been a very long time. At least to me it was.
Lorin did a great job explained everything. . Also did Christina. their both a good team.
I was very satisfied with the work done to my Toyota. Overall the customer service they provided while it was in process was excellent!!! David, Christina and Golden where great made me feel welcomed at all time. I was kept updated at all time and the repair to my car was quick was really happy. I had a very excellent experience with calliber collision and will definitely refer any customer there. I also liked the neatness and orginized environment there and my kids even got free popcorn when we pick up my car I will definitely give a big 10!!!
Treated me like family,they stand by their work ,EXCELLENT CUSTOMER SERVICE,CHRISTINE AT FRONT DESK EXTREMELY HELPFUL, and MANAGER DAVID IS VERY efficient .
Great people and service in and out quickly.
Wouldn't go anywhere else