Luchiana made things so easy for me-the insurance company had me a bit confused. She is wonderful customer service. Weston was so nice and really took care of my car. When I picked my car up today I was amazed. It looked brand new and I am so happy.
Great Service very kind & helpful
I'm sorry I was able to get it fixed there
Thank you anyways God Bless U All Always
Everything came out great. It was upsetting to see everything was dumped out of the glove compartment and thrown on the front floor. Other than that, I was satisfied.
Service was prompt and personal, phone contact was swift following drop-off of vehicle and text updates excellent afterwards, went above and beyond my expectations. Thank you to all who got my car back to 100%!
We are very happy with the finished job. Thank you
Great service. Very friendly and professional. I have great appreciation for this company. Everything went very smooth and easy. I have no complaints. I will recommend this company to others. Well done!
Quick estimate, great communication. My car looks terrific. I'm very pleased. Thank you.
I've found my new repair shop for my auto and I will recommend Caliber to my friends and family
My car looks like new again and the Customer service received from start to finish was amazing!! Thank you!!!
I appreciate the great job thank you
Totally satisfied, fast service.
Good work, got the job done when promised. All employees friendly but professional. I am a return customer and would use cabinet again if needed
Caliber you guys did a great job very professional I couldn't be more happier with the repair work done outstanding keep up the good work.
Very nice work and people
If I crash again, you are the go to people!
Excellant service and they had the job done when promised.
Awsome customer service. And great job on the car.
Communicated the status of my car repair throughout the process....gave me great piece of mind
Trunk latch is not working properly.
Vehicle Make : Mitsubishi
Karen was amazing in service. She was more than accommodating and the car came back looking great. Thank you Caliber Collision.
Fantastic staff, Customer service, and craftmanship.
Very professional. I was updated frequently about my vehicle and had it back before the promised date. Very satisfied. Great people to deal with
Excellent job!! Very satisfied. Thank you very much.
Did a great job in a timely manner.
Very happy with service and repair. Truck looks great. Thank you
only thing i can say is see if you can tell the insurance company to not take so long to approve repairs.
the car looks great now and drives good, thanks
Excellent service in every way
Great!!! Communication and awesome services. Thank you
I appreciate how professional and friendly the staff and employees are in addition to the timely manner in which my vehicle was repaired. I also appreciate the regular updates on the status of my vehicles repair. I'll be recommending Caliber Collision to my family, friends and other associates.
Thanks to all of you!
I would like to thank tony the manager, for going above and beyond
In customer service. Because of the wonder way he cares about
The customers he has earned this customer for life. He truly is an
Asset to this company. Thank you again for making me and my civic
Si very happy and back together again.
I'm super satisfied with all the work they did on my sub and with all the staff. Since day one the where all super nice and they help us so much feeling better about our sub getting fix... thanks for all the updates and calls u always keep us informed:)
It was a pleasure doing business with you the car turned out great thank you very much
I'm 68 years old and have never been in any kind of accident before nor have I ever had a ticket and I was very nervous over the process. However, thanks to AAA and your company you eased my fears and made me feel like a family member. I can't thank all of you enough for making this so easy for me. You even made it so that I didn't have to take the rental car back to enterprise. That was so kind. Bottom line is that I am so much more than satisfied.
Overall it was a great experience from the moment I dropped off my vehicle to picking it up. Caliber Collison staff is well knowledge, friendly and helpful. I'm beyond pleased with the great job that was done to my vehicle.
Everyone was very courteous and the work was done in less that 2 days. Fast and top notch.
I really appreciate my car being washed and cleaned on the inside. I appreciate the helpfulness of the staff.
Caliber associates were able to complete my repair 12 days sooner than expected. Outstanding service from everyone. Thank you!!!!
Great job, looks like new. The care given to my car down to the wash was first class! Thank you all who had a part in it.
They did an awesome job and was very courteous
Great job done on my vehicle and excellent customer service. I would definetly recommend this place.
The Estimator Weston Edwards did a great job of explaining repairs and keeping me informed of the statUS for completion. Friendly staff...
I was very satisfied with my service, thank you Tony
Looks like the bumper wasn't secured properly sit appears. I was driving yesterday & heard a noise. I stopped to my destination to find out the grill part of my bumper is broken. The drive back where I came from & found a piece of it . I am very worried & concerned . Not too disclose my personal status but I truly struggle to fix the recent repair of my vehicle. The deductible is too high. I hope that your company will take a look at it & repair it.
Very professional. Had hard time getting replacement parts from hyundai but otherwise satisfactory. Tony the center manager seemed quite sincere that they would stand behind their work.Car looks great
Done ahead of schedule truck looks great will recommend you to my friends good job thanks again
Shop did excellent job. They kept us informed the entire time on progress of repair.
Received regular updates on the repair status of my car and I really appreciated that. Every staff member that I came in contact with was very helpful, knowledgeable and kind.
Great customer service!!!
Very satisfied, the process went very smooth, and fast the employees were very friendly, and professional. Very pleased.
It's unfortunate that a relatively good experience is tainted by the fact that my car came back dirty. It's probably not the shops job to clean and detail the vehicle after repairs, but I've seen shops that do so, and I'm sure those customers are very pleased with the work.
Very professional people &fast and very good service 100% satisfied thank you..
I over love Caliber Collision they were amazing when it came to everything my car and notifications on the status of my car. I would highly recommend them to anyone that needs repair on their vehicle!!!
Yes I'm satisfied with the caliber collision doing a good job it's work perfect ????
Thank you for excellent service!
Love the daily updates on my truck. Damaged area looks brand new.
Car looks good and all repairs seem to be fine!
Very efficient. Job completed by the time given. Repairs look perfect. Every employee that I had the pleasure of dealing with were very courteous and helpful.
Thanks for the fastest service I've ever received from an auto body repair shop.
Love the text message updates. Service was very professional. Thanks
Weston at Caliber Collision went above and behound to make my experience truly a pleasure.
I always take my cars there for repairs they do a grate job all the time I'm a very happy costumer .
Weston did a fantastic job keeping me apprised about my car's progress. We were able to maintain our schedules without skipping a beat. Thank you!
My airbag light is flashing now and was unable to reach anybody after noticing it.
The work was excellent and timely.
The staff was very friendly and I was well informed throughout. Thank you again for the great job done on my car.
Thank you for your hard work and dedication. My car was fixed in a timely manner. It looks perfect! Like nothing ever happened.
Thanks to Luciana, Diane and Weston at the I avenue location in Hesperia CA, who made a sad experience in a smooth experience for me. Your employees did a great job in repairing our Mazda and keeping us informed daily on its progress. Also in taking care of our loan car from Enterprise. Dropping off the loaned at the pickup of our Mazda. Thank you for a great experience. Carmine B
Everyone was very friendly. Car was finished in a timely manner with a high quality outcome. Thanks!!
Weston kept me well informed every step of the way. The repairs were completed on schedule and Caliber really works to make things convenient. Very pleased, thank you.
Weston was awesome to work with. He kept me informed at all times on the status of my vehicle.
Excellent communication. Excellent customer service
Very happy with the service!!!
Friendly staff , my vehicle was finished by the date promised.
The staff was professional.
Weston was very professional, friendly and kept me informed of all matters. Way beyound, thanks for the great job Weston
Your staff is amazing thank you guys warren and everyone the guy who drove the car to me sorry i forgot your name you all are awesome
From the moment Caliber Collison received our car they made having a accident not so bad! All our question were answered so that we understood. Both Karen and Ludchiana were both professional and friendly each time I spoke with them. They listened to my concerns and reassured that all would be taken care of. Our car was repaired quicker then I was excepting and done beautifully. I pray we never need to use them again but will welcome the opportunity should that happen! Caliber Collision makes h aveing a accident doable! Thank you all that helped us!
Customer service was great with Luciano at the front desk and Weston who kept me posted throughout the repair service.
Thank you all
Everyone was great and the car drove great home. Thank you Karen and everyone.
Very good service and quality work.
The staff is not only professional and friendly but go out of their way to make your experience the best it can be. You not only get texts with updates but phone calls along the way to let you what's going on with your vehicle.Tony, Diana and front desk (forgot her name sorry) and everyone who worked on my car THANK YOU FOR ALL YOU DID.I appreciate all you've done.
Great customer service ,fast service
The people was great and work was great very happy
Excellent work excellent customer service if I ever need repairs again Caliber Collision will be the place thank you for doing a wonderful job why my Nissan Rogue
Thank you for the text updates. Appreciated that
I realized that night about 9:30 when driving home from Barstow to Lucerne that I had no headlights. I have running lights and high beams which I realized when I pulled over at Slash X. No drove all the way home with my high beams on without getting flashed by oncoming cars.....was even behind a sheriff with them on. Forgot about it until Fri when again I drove home with only high beams. My husband just had a chance to check it, I thought not was just the knob in the wrong place. Fuses are good but no matter what lights won't stay on.
Wes was very helpful and made it a very pleasant experience for me. Your whole operation runs like clockwork. Bravo
Vehicle Make : Volkswagen
You guys are great will recommend you to all our friends and family
Caliber collusion is the best auto repair shop! I don't think any other repair shop in town could compete with their courteous ethics. The employees went beyond my expectations to make my unfortunate situation easier and stress free. Thank you so much Caliber Collison.
I really like the text messages that I was receiving regarding the repair and the status of the car. However the reception was a little bit rude during the checking in of the automobile. Overall very pleased.
Very friendly and helpful staff. Kept me informed during the whole process. I would recommend this place to anyone. Great service!!
Service was great and it was nice to have the work done in less than a week
Everyone at the shop was amazing! They were all very friendly and helpful. I would recommend this shop to anyone needing to fix a vehicle. My car was completed ahead of schedule, and they even washed it for me! I hope I never have the need to visit this shop again, but if I do, I know I'll get great service and a friendly smile! Thank you so much!!!
From start to finish, the people were very friendly, curtious and professional.
I was kept informed of the progress and finishing of my vehicle. Great company to do business with. Will definitely get my business.
You're whole staff was great. great job on repairs and delivered on time.very happy customer. Thank You
it doesn't drive the way it use to,and it take off moving slower and it doest pick up speed like it use too.
Vehicle Make : Mitsubishi
Weston was terrific at keeping me informed and responded to my correspondence expediently.
Now I have forgotten the receptionists name. ( I feel bad about that) but she was very interested in ensuring our comfort!
The lobby is appointed very well. I felt comfortable right from the beginning.
Very friendly and helpful. That is the way to treat customers.
You provided the best customer service. Thanks!
The receptionist was very friendly and Diana was very professional and friendly !
Car was in and out quickly with quality work !! I have a a few accidents over the years and caliber has alwase been good to me and the car upon pickup is always clean inside and out .. Thanks !!
great job men thankyou for taking care of my baby
Great job I will refer everyone I know Dianna was Fantastic
Work performed in a professional and timely manner. All questions was answered.
First off my contact with Caliber Collision was Weston Edwards, Weston was the best, he kept me informed of the progress with work. He was always positive, professional and willing to explain and answer any of my concern's. The work was done in record time and I am very satisfied with it. I have and will be recommending this CC location.
I would definitely use Caliber Collision again.
We appreciate all the patients Wes had with us.
Outstanding service, and repair work, will recommend to others
The customer service and work performed was excellent! The detailing was very well appreciated!
I really appreciate the care you took in repairing my vehicle. Thank you for putting the rythem back in my life so fast.
Very professional. Made a trying time much more easier. Very pleased with the daily text updates and fast repair service.
Great service, the car still has an issue. Diana was great and told me to bring the car back and they will take care of it.
The experience was great with you guys... Tony had went above and beyond what was need.... I would definitely recommend you guys to anyone... I will also take any of my vehicles back if needed... Not even a question... But Farmers Insurance can eat a rotten egg for all I care... And live with there owen rotten smell...
Very well done and done in a timely manner. Thanks to all keep up the good work
When you say "Restoring the rhythm of your life," youre not messing around. My 2015 Fiat was returned to me, I felt as though nothing had ever happened. The only difference that I saw from the initial view of my car and right before the accident took place was the fact that it was cleaner when I got it back. Thank you so much!
I am very happy with the work on my Rav4 great job.
Wow, is all I can say. I am very happy how great my car came out. The staff cares about you and your car and they won't stop until they make you happy. 10/10
Great staff Excellent workmanship I have used Caliber on other occasions
This is the best repair shop we ever been to
I had a great experience at Caliber Collision. The staff was very informative, helpful, and nice. I would recommend this company to all my friends and family.
My car repair was awesome looks very elegant thanks very much.
Vehicle Make : Volkswagen
Thank you for doing such a nice job and getting the job done so quickly and letting me know how the job was going and when the job was done , picking me up I really do appreciate all you have done thank you very much Joyce Hsrtmann
Car looks great, but what I really appreciate, is the fact that you guys deliver me a clean car, and the on top of having a repair, clean car. I loved the fact of having good kind of coffee in the lobby , love coffee.
When my truck was ready, I had a battery issue. I bought a new one and your people put it in for me, no charge. Thanks! I have an injury to my shoulder that would have made it very difficult for me to put it in. Also I was apprehensive about using you but without even trying you made those fears go away. If I ever need a repair shop again you will be the one's we use. Thank you one again for a job well done.
Yes they did an amazing job
I appreciated the great guest service I received and it was nice that I received updates on the status of my repairs. I will recommend this place to friends and family. Thank you
Fast,and perfect thank u very much
We are extremely satisfied with your professionalism and your service. Thank You!
Your company has been amazing. Very professional and helpful employees. Quick and reliable service. Very happy to bring my business back and it recommend the business to friends and family.
Not all the repairs were completed as requested from day one, not even it was written or noted on caliber's first inspection form.
I will be back to finish my unfinishe other problem thank you very much!!!!
Thank you! I was really stressed out about my car when dropping it off. After seeing what a great job you did, I wondered why I was so worried. Also, the finish date was a week and a half sooner than what was expected, so it was definitely a great surprise. I also appreciated the constant 'check-ins' of how the progress was. Thank you for your hard work and professionalism!
Great customer service and informative text app kept me up to date with my repairs day to day. Knowledgeable and professional staff made me feel confident that I was at the right place.
Very friendly, professional and efficient.
The entire staff was great start to end. Karen was great through the entire process.
I'm satisfied with the work, that all,yours,workers, completely, on mi car,happy to have mi,car,with, me,looks great, thanks a,lot,Weston,for ur help,thanks, thanks a lot.
Weston made constant communication with me, which was much appreciated. Weston was also very professional and treated me with sincere care. Weston offered great customer service and should be recognized as a fantastic employee. Weston was very knowledgable and offered great explanations about what my Subaru's service would entail. Thanks to Weston, the experience my family had with Caliber Collision was excellent!
It was a very pleasant and stress free experience
Everyone I delta with at your shop was awsome.
I really like the updates via texting.It allowed me not to worry so much about what could happen to my car. It gave me reasons to trust the experts at Caliber Collision. You guys rock! My car looked like brand new.
Thank you so much!!!
Great overall experience. The staff was friendly and professional, repair updates kept me informed, and my car was returned in stellar condition. It would be a pleasure to recommend Caliber Collision.
Customer service excellent, Weston called with updates on truck, also received text messages on updates and received truck back before expected date.
Friendly, knowledgable staff, clean environment, great service
Best shop in the High Desert! Always professional. Always superior work!
Very happy with service and repairs. Weston and Luciana are awesome very good customer service.
Car was repaired very fast,also fantastic
Customer service,very pleased
Greatly appreciate you working on my other issue. It was a great surprise, and I will definitely recommend to friends and family. Thank you so much!!!
Love the work guys, very clean. It's like nothing ever happened to my car. Keep up!!!
Done nice and the lifetime warranty is great also
Western kept me informed thru the whole process
Very professional and I will be returning for future needs.
i will pass the word on how satisfied we are with your work.. thank you.
I was impressed with how fast my car was finished and back home! ????
I'm not happy with the way my car looks, and I don't want caliber touching it again.
Diana was wonderful about keeping me updated on the status of my car as well as answering all questions throughout the repair.
The staff did an excellent job on the repairs of my vehicle I am completely pleased
Your staff was nice, quick and communicated very well :)
I noticed this morning that my skid plate is half hanging off and started breaking apart. I feel like all the bolts in the back or not put on and one in the front was just dangling also. Not sure how I'm going to get it back on with the plastic broken
Iam very Happy with your quality work! Excellent paint job and hospitality during my wait as well as good Timming! Great Job, I will recommend Calliber Collision. Thankyou Diane and team for the updates as well ????????
Vehicle Make : Volkswagen
Tall the real deal
Did a great job on my car and was ready
before the scheduled day.
Diana is realy nice and treats customers great..
Great job and the staff are very friendly
Everything was great! Easy from beginning to end. Didn't have to wait too long during dropoff or pickup which means a lot to someone like me with a very tight schedule. Thank you!
Everyone was kind, I was kept informed and work was finished on time.
Great service. Text updates, good work.
Not only was my car done extremely well, the people that work at Caliber Collision are outstanding.
Fast service, very helpful representatives, overall I was very satisfied with the repairs and I would rate a "10" for excellence. I would recommend you to my friends.
I was very impressed with the professionalism within the company. Regarding the entire process, the employees were friendly,very attentive and imformative. I was very satisfied with the end product.
No complaints! Thanks guys , excellent service.
No, just I had to have it rinsed.
Everyone. Winston and the staff were very helpful from start to finish thank you all so very much
My. Car now looks better than it did before we took it in.great job
I'm satisfied with the repair on my vehicles but I'm not satisfied on is that you don't meet the date that you are to return the car back home you keep on changing it.
Just the greatest service I have ever had with body shop. Thank You for the great sevcive!!!!& the personal service I received
My car was finished very quick. The customer service was outstanding!
Great customer service, and quality work.
I have to say that i was well informed about the whole process of repair and quality of work done.
I love the text updates & speed/quality of the repairs
Caliper kept my insurance company, and me, on the same page so they always knew what was going on with my car and so did I. I appreciated the constant texts that I got. I enjoyed working with Weston. My car was done when they said it would be. They were wonderful. It wasn't the first time I've had a great experience with Caliber. Should I ever have the misfortune to have to go to the body shop again, I would choose Caliber as number 1. The day I filed my claim, I told my insurance company that I wanted to go back to Caliber before the insurance company could say anything about body shops. This worked out so well and because I was kept in the loop, I felt we all were a team, my insurance company, Caliber and me.
Finish work very professional, thank you
I like to get in the updated messages and everyone was very courteous service with fast and my car looks great thank you so much
Excellent customer service.
I was disappointed .The date of completion kept changing .They shouldn't say it will be done on a date .They should give an estimated date .The work they did was excellent .My truck looks brand new.I am definitely pleased with the work done ..