Although I was away on vacation, everything was taken care of and I was informed via text daily on the progress. Everything was complete upon my return
Yes, I was very happy. I liked the communication via text & email.
The service at CollisionMax was awesome! The staff were very friendly and kept me up to date on my vehicle day by day. There was a miscommunication about when my car would be done service due to having many other nissans in the shop, my car wouldn't be done for another hour and I got dropped off. Without hesitation one of the workers offered to drive me home and drop my car off within the next hour! This was very helpful because I didn't have a ride home or back to the shop to pick my car up! Thank you for all of your help!
Best job done,best communication,I will recomade friends and family to do any kind of car body work
Vehicle Make : Mitsubishi
Repairs were done completely and ON TIME
I've had other vehicles also repaired by collision max and knowing the excellent work they do. My vehicle looks better than new and the lifetime guarantee is an added bonus. I will always recommend collision max to anyone needing body work for their vehicles
Thanks for good communication and quick work.
Already commented in my last text.
Vehicle Make : Volkswagen
I appreciated how the repairs looked great and my car was returned very clean, in and out. I was also happy that the car was finished ahead of the given estimated time. Also I noticed the touch up of the removal the extra scratches from the body of the car. Very friendly customer service. The text messages I received were also a good addition. I had a good experience.
Everyone was wonderful. Please tell the team thank you for a great job.
Picked up my car tonight. Replaced bumper doesn't line up. Will call them tomorrow to discuss. Also, the smell of paint inside the car was awful.
Everything about my experience with collisionmax was perfect my car is beautiful, the service was fantastic I appreciated everything....will recommend you to my friends.
The communication about the cars progress was great! Repairs were done extremely fast. Thanks for making an annoying situation of being in an accident easy and convenient! Will definitely recommend to others!
Easy to deal with- pleasant - was kept up to date as repairs progressed.
The team kept us informed every step of the way! We were in the know at all times! This meant the world to us. We highly recommend this establishment.
My truck looks like nothing ever happened. Looks great. Only thing I would change is how I received the truck. I aaked it be cleaned and wiped down. T appeared it was vacuumed a little and washes but nothing else. Getting my truck back cleaned would have made rhe over all experience better. I. Still has to take it myself to get cleaned after getting it back
They were good on keeping me informed. Would recommend them to my friends.
I was very happy with all aspects of your business. Everything was
Explained and I was informed of their progress by
Email everyday. Staff was very efficient and the work was complete
On time. Should the need arise I will certainly return as
Well as recommend your work to others.
Completely professional I have used you before and will continue to use your services. Thank you for all your help with our claim and your expedited delivery of our car
Quick and easy process with great feedback and customer service.
I appreciated the text message alerts to keep me up to date with my vehicle. Although the car is still making some news and the guy couldn't tell me what it was. I am still satisfied.
I noticed minor sound from exhaust after accident,and I told Collisonmax to fix it, after my car was returned, I have noticed the same sound again......anyways I thank and appreciate the outer damages get repaired....
My 2016 Equinox looks brand new!
Thank you for a job well done!!!
The car repair was done ahead of schedule, the work was excellent as now looks like a new car. And, the staff were very friendly & informative throughout process.
There's green paint on the opposite side of my white car, the new wheel has a faulty valve causing a complete flat shortly after arriving home, and my car reeked of cigarettes.
Very friendly people. They got the job done in a couple days and I am satisfied with a job well done.
What a pleasure doing business with these awesome folks. I would recommend you to anyone. Thanks so much!!!
Service was excellent. There was no delay and no hidden charges. Thank you.
THANK YOU. Completely satisfied
Everyone was very friendly and went out of their way to be very helpful and caring to my wife and I. Thank you for a great job. Looks beautiful.
Did an amazing job! Very satisfied with the outcome of the repairs to the car looked brand new thank you
Thank you for a great job and quick turnaround
AWESOME work, communication, employees
Great communication & speedy response
I liked that I received text msg updates with the status of my repair. Thank you for your service
Excellent job could not ask for anything better
Vehicle Make : Volkswagen
The staff is courteous and very much hands on. Great work
quality. Thank you
My experience with the company was very positive the staff is very nice and professional i appreciated the updates regularly i would recommend this company for repairs the people in Blackwood get a 10
Were very polite and helpful throughout my experience.
Vehicle Make : Volkswagen
Yes they did a great job very good to work with ... will use again
Every step of the process went smooth. The job was completed in a timely manner, and they kept me up dated from the time I dropped it off until finished
Over all a great expierence
Collision max repaired my rear bumper.
They did a great job and everyone was
Everything exceeded expectations. Great job.
Fast service and the staff was very professional and courteous
Very professional, quick, courteous. Very satisfied.
Great customer service that kept me advised of how the processes of fixing my vehicle was going. Friendly staff that took pride in a job well done! Would definitely recommend CollisionMax to friends and family!
Teron and Justine were excellent
I have had to go back several times, one time for missing car antenna because they forgot to replace it on my car after it was returned to me. Second, because my engine failed after they gave it back to, now I have a service engine light on after new engine was placed in my car. This has been a major hassle and feel like it could have been dealt with a lot better. Overall stressful 7 weeks that should have been handled with better experts and less worrying about insurance, Collision Max financial compensation. It's my life and my family's I have to deal with and be burdened by this stress. No amount of money is worth our lives. I pay car insurance and deserve wonderful, top notch service. .
Vehicle Make : Volkswagen
Just noticed a paint drip near the trailing edge of the driver's door.
Excellent service and work! Enjoyed getting daily text updates.
Service was really quick and the car looks great!
Everyone is so nice but my window is warped on the driver side which causes a distraction. I'll give a call in the morning.
The staff members I dealt with were very knowledgeable, nice, and accommodating. Kept us up to date with the repair to our car.
Very professional staff. Right on schedule
The service was superb. I was aleays well informed about the status of my car. The staff was very professional. Give them all a raise.Definitely would recommend
everybody is super nice and the job was done beautifully. would definitely go again if needed. ??
Justine Trevan and the other contacts at your facility were exemplary. I congratulate you on putting together an excellant team.Thank you Very Much!!!
Excellent service everyone is professional and loved dealing with your company they were the best
I will recommend your company to friends and and family. Great service!
Great service, loved the updates through the repair. Thanks!
Have to bring car back due to air bag light being on, back door not properly closing, and car making excessive noise when driving. While the representatives were friendly, I am unhappy I have to bring it back. The response to my concern when I called back was quite comical: "When we test drove it, it was fine". Really? After they fix these issues when I bring it back Monday, I will not return for future business.
Everyone was very professional. I received daily texts letting me know how repairs were going
I am writing to let you know how much I appreciate the outstanding customer service I experience from John. I visited your store, because on June 2, 2016 I was hit from behind. John was very attentive and helpful. He was very knowledgeable about what work needed to be done and answered all questions I had. He focus on meeting my needs rather than just being focused on making a "quick fix".
Because of his efforts, I will continue to visit your store in the future, as well as recommend it to others. Please let John know that his efforts did not go unnoticed! You have a great employee that makes customers feel respected and valued.
They were very professional. They kept me informed every step of the way. And they genuinely wanted to please you and make you satisfied with their work . I have used Collision Max before and have been satisfied and that's why I came back. This time I felt they kicked up the service another notch and that made the experience even better
Great service. The staff I met were exceptional.
My car had been in a previous accident and fixed somewhere else. I was then in another accident and went to collision max this time, who did the job SOOO much better!!! The other place didn't even detail the inside of my car. I was given an update every day and collision max even completed the work a day early. My car looks better than the day I bought it. Hats off the Teran and Justine, they were amazing throughout the whole process!!
I think everyone was great especially with the communication. It made it easier knowing I was given updates throughout the process. This was my first accident and having a smooth process helped me.
Justine and Teran at the Blackwood location were excellent. They provided 5 star service - a 10 out of 10. They were extremely pleasant, friendly and great to correspond with. I received frequent and prompt updates and my car was ready to pick up on the targeted completion date. Thanks to all!
Love love these folks. Especially their receptionist! So sweet! Thanks guys.
Unbelievable job. Friendly staff, car looks brand new and was done in respectable time. Will definitely use again for collision repairs
Justine the receptionist & There **** -Williams was very helpful thru this while process & answered all my questions as well as being very professional. I give this facility a 10 for quality work, professionalism, easy claim filing process, fast reliable service.
Justine at the front desk was very pleasant and helpful every time we spoke! Teran went above and beyond!! A true asset to Collision Max! Your employees took what started out as a very stressful experience and turned it into a cake walk!!
Justine did a great job on kept us up to date every step of the way on what stages of the repair at. Teran did a good job on finding what were needed to be repair and make sure to use all the oem parts as per our request for our car. When the car was finished he went over the car with us to let us know what was fixed on the car. Overall I am very satisfied with the work and will recommend this place to family and friends!
I appreciated that they kept me abreast of all repairs needed, the timeline of the work and the estimated conclusion was accurate. The staff was courteous and knowledgeable.
Great people to work with. Superior service snd updates. My rep did a great job. Would recommend.
Great job on my truck and very good interaction the entire time. Thank you very much
People are professionals and nice.
Thanks again for the good job you've to our car.
Have a blessed evening to everyone.
The Cardente Family
Collision Max team did a very good job with my Acura
I was very satisfied with the professionalism and personal attention from all the staff at the Blackwood facility especially representative Teran. Thank you to everyone involved in the care of my automobile.
Spot had to be touched up on the bumper (which was replaced) and some visible overspray. Scuff on the door also had to be touched up prior to leaving.
Very friendly and helpful staff
Quality repair done super fast. Great job!
Your body shop did an excellent job ony van....thank you for the daily updates and working directly withu insurance company.....the accidenf was back enough and you guys make the experience so much easier fore...again thank you
My car looks great! Everyone was very friendly and professional.
Job done well and on time
Everyone was great. Would recommend to friends and family.
Absolute pleasure dealing with everyone...True professionals...100% happy with repair..
Everyone was professional and super friendly. Tehran Sawyer Wilson was excellent. He greeted me, went over everything and helped me today when I picked up. They did a great job and I will refer them. Maryellen C
Very fast and professional.
Vehicle Make : Volkswagen
I love the great job they did on my car The customer service was excellent I would Recommend my friends and family
Repairs were done ahead of the projected time, and I was updated throughout the process.
Looks like new and finished on time.
First class all the way. Knowledgable and friendly staff.
The collision max we went to in Blackwood NJ was so amazing. From the time we pulled up with our vehicle, they were courteous and helpful.
The work they did to repair my vehicle was superb... And the care they took to call or text me the updates on the vehicle was above and beyond any other repair shop I have ever attended.
Thanks so much for repairing my vehicle... You made our older van look
All the staff that I had contact with were very helpful.
Everyone was friendly, and keep me up dated on the progress,my suv looked great when finished.
Great job, very pleased with repair and service!
Very satisfied with the work you do. Thank you
Professional. Quick. Fair.
Thank you for being professional, punctual and providing great customer service.
Car looks great. Appreciated daily updates staff very pleasant & helpful
For what was repaired, and the detailing of the truck, they did a GREAT Job!
My experiences with CarMax were great. Everything from the updates till how well the repairs were completed in a timely fashion. They even vacuumed and cleaned the inside of my car which I didn't expect but completely enjoyed. They truly go above and beyond for their customers.
They Are Awesome. Took My Car In && They Fixed It . Best Customer Service Ever .
Everything was perfect, Thank you.
Great experience from start to finish
Great customer service kept me informed during process. Gladly suggest anyone in need to use them
Aftet 2 other estimates. I had another car repaired there about 3 years ago and they were great. No other estimates just a minor fender bender. They scheduled me in within a few days .an it was done when they said it would be. I do like those daily text updates.
Our car looked like it came right out the showroom! A STAR!
I am thoroughly satisfied with my vehicle. It looks brand new !! I would recommend your place of business to others.
Everyone there was extremely helpful and worked hard to repair my vehicle. The work done was perfect and they returned my vehicle in great condition! Thank u!!
Very professional to deal with
Appreciate the timely updates and constant communication letting us know how the repairs were progressing. Service was terrific. Thank you
Repair work looks great and only took 2 days. Received the car back much cleaner than when we dropped it off.
Amazing job fixing my door. Good as new.
The staff at Collision Maxx was friendly they texted me and let me know what was going on. I just had a good experience with them and I would highly recommend you. Great job!!
Very pleased with the repair as well as the excellent customer service & professionalism provided by Justine, Jon and Teran. I was very impressed with the daily updates on the status of my vehicle! I would definitely refer others to your business.
Very accommodating, quick and prifessional
Everything was done very well and ahead of schedule.
The repais were excellent and from behind my car looks new again. Thanks for the great work and amazing customer service at the front desk. Would come again.
Very happy with the work that was done !
Not happy with condition my car was returned to me
Vehicle Make : Mitsubishi
The whole experience was great and prompt
I loved the texted progress reports. The staff was efficient and friendly. I would recommend this company to others.