Your employees were adaptive to changing circumstances, offered solutions to problems, always friendly and courteous. Thank you.
Great repair- just like new
Vehicle Make : Volkswagen
Everything was great!
I really appreciate how friendly and helpful everyone has been. Misty and Carmen are both great and reassuring during a somewhat stressful time. And the car looks great! So thank you all!
It took a while to get the car into the shop all the while I was receiving text messages saying that my car was being worked on.
Would have also liked to have someone explain exactly what work was necessary rather than just providing the estimate for me to review myself.
So far so good in terms of actual repairs/work done. Looks like they did a real nice job and much
The folks that we left our vehicle with did an amazing job
Everyone that heloed me was pleasant and very informative. And they kept me informed about the repairs.
Professional staff that outlined the repairs needed, completed the job as promised and keep me informed on a daily basis as to the progress being made. Would definitely use thiem again and will recommend them in the future.
Great work, car looks like new and done on time as promised. Highly recommend this workshop!
They communicated with me throughout he entire process. Thank you!
Awesome service, work done on time, my car looks beautiful. I am very impressed. Great job!
The repair job was beautiful and the emplyees were very professional and honest . I would highly recommend this establishment from my contact with Misty and Carmen to the repairs. Thank you so much for your professionalism and wonderful service
People there are very professional, everything they said and did was spot on. Updates came everyday so I had an idea of when car was to be done. I would recommend this facility to anyone that asked.
Great job by all employees
Misty was wonderful! Patient and attentive, explained things well. Excellent follow-up! Felt like we were being taken care of by family and friends! Thanks Collision Max of Westmont, NJ.
Car looks great and thanks for good work in timely fashion.
Car looks wonderful. Like new and it was finished early by 2 days. Thank you.
Everything was wonderful. Excellent communication, friendly service, clean lobby and superior work on my car. Thank you!
The staff at Colisionmax was very helpful and accommodating. Carmen was very responsive and very pleasant to deal with-as well as Misty. They were both a pleasure to deal with.
Vehicle Make : Volkswagen
Great work, kept me in the loop about my car's progress, and the job was finished in a timely manner.
I would really like to thank Misty. She helped me through the whole process, seeing it was the first time dealing with damage to my vehicle and dealing with an insurance company that was not my own. Misty helped make me feel more comfortable about the entire process and that it went much smoother than I originally thought.
Also the fact that Collision Max had Enterprise come to pick me up. That made every bit of this experience that much more convenient.
The work performed on the car was also very well done. Back to looking brand new. I am very pleased with the way the car looks.
Thank you very much for making car damage and repair an enjoyable experience.
Thank you all very much!!
Work performed involved replacing a door and paiting it to match. I'm no expert on body work but to me the repairs looked amazing! I've never experienced such quality customer service before. I was kept in the loop every step of the way and my involvment in the process was streamlined and comprehensive so I felt always at ease. The rental vehicle was arranged for me every step of the way. I felt like the only customer as each staff member was well informed of the services being provided and they were quick to relay important information to me promptly. The vehicle looked brand new inside and out not. Thank you!!
Very fast, thorough service!
My car looks like the day I bought it! I appreciated all the text updates. Thank you so much!
Misty was particularly helpful. The entire team kept me updated and got the job done on time.
I was updated on the work that was being done on my vehicle, and is very satisfied with the work that was done. I also appreciate the excellent service i received from Missy. Thank you!!
They did a great job on my car and kept me informed of its progress. Staff were helpful and pleasant.
My car came back to me super clean and I am very appreciative that my car was detailed inside and out. It never looked so good!
My car is still making the noise I brought it in for. I called and no one answered. I'm calling again in the morning.
When I started the car twice today it did not start like it normally does it sounded like it was going to need a bump start but after trying it again a few times it did start fine. You guys are great to work with but I will let you know if I continue to have this issue. I have never had this issue with the car before
You did an awesome job detailing the car
VERY COURTEOUS AND PROFESSIONAL.
KEPT ME INFORMED ON A DAILY BASES.FROM THE RECEPIONIST TOSERVICE REPS.VERY PROFESSIONAL
WILL GLADLY TECOMMEND TO OTHERS.
Friendly, professional, timely, and thorough. Our car looks like new - thank you.
Very friendly and helpful people and know how to repair a vehicle
Very easy to work with and was always available to answer any questions I had!
I submitted information that was imperative to the repairs needed to b done to my vehicles suspension.Mike at your Westmont location failed to submit this to the insurance company from the outset.this in turn caused me additional time& the insurance company reason for doubt.he also did not inform me when the adjuster denied my repair request.Mike was very unprofessional!!
We were satisfied with your work .
Great! I was also very happy I didn't need to bring my rental back. They offered to take it for me very helpful.
The repair looks really good, and the car was returned to me in immaculate condition.
I am totally impressed with the ease of working with them, the text messages and phone calls, the upfront quote. Also, I can't believe how clean my car is!!! I thought I was only getting my bumper replaced but my car got a thorough cleaning too! Very impressed and satisfied.
I would use you again' happy with the work
They always do a great job Always very satisfied
Vehicle Make : Mitsubishi
The work done on my 2016 Sonata was OUTSTANDING. Our family has been involved in 3 hit and run accidents and the Westmont facility has fixed all of them! Mike Costello is fair plus he goes the extra step for customer satisfaction.
Misty at the front desk is just the best. She is competent and friendly.
I hope I don't have to see them again but if I do, it will be Mike and his great crew.
I was happy with the professionalism and honesty shown by staff,would recommend to anyone the Haddon two nj location
The repair exceeded my expectations. The staff with whom I had contact were friendly and professional.
I was very impressed with the way the staff handled the repairs to my car. The office staff were very helpful telling me everything related to fixing my car to arranging for a rental. They sent me daily updates on the repair progress. The repairs were done sooner than expected and my car looks amazing. It was clean inside and out. I wouldn't hesitate to recommend them to my friends and family.
I was completely satisfied and everyone was very professional and helpful.
Excellent service and work!
Car looks great and completed within the time given.
I had excellent friendly service.
Returned to CollisionMAx after a mishap from a visit in September. MIke (GM) took full responsibility, on behalf of his staff, and was very helpful to ensure my car was returned quickly. He worked with Enterprise to make sure I had s vehicle during the repair. Keith (manager) was also very helpful, as my initial contact for this situation.
Firstly thanks for the courtesy and professionalism. I am very happy how it turned the car looks like new. Thanks for excellent work.
Kept me informed every step of the way
CollisionMax in Haddon Township, NJ made the entire repair process so easy. All I had to do was take my car in for a quick session to take photographs of the damage and an estimate was prepared by the next day. My car was in the garage being repaired for a few days but once it was finished it looked brand new. The repair quality was perfect, I was nervous about the paint matching since it contains a slightly glittery sheen but it matched beautifully. The service I received was excellent and everyone I dealt with was very pleasant, knowledgable, and most importantly, helpful. I would recommend CollisionMax to anyone who needs repairs after an accident. They do excellent work!!
The Westmont NJ staff was extremely helpful and professional. They did a wonderful job on my vehicle. I'm very pleased and will be recommending this shop to others!!
Everyone at Collision Max was extremely nice and professional. I was kept up to date on the status of the repairs and was happy with the way my car looked following the repairs.
Thank you for doing an excellent job restoring my car in a professional timely manner. The daily emails were very helpful and it really assisted in keeping me calm and informed during the process. The customer service was great and everyone that I spoke to made me feel very important. Thanks again!
Well done and faster than promised.
Staff very professional and courteous.
Great customer service. They were all super nice and helpful! High quality work. No complaints!
Very nice and courteous people. Answered any questions I had.
Awesome job!! Thank you so much!!
The Westmont, NJ office was outstanding and professional. Especially Misty.
This is my second time going to Collision Max. Both times I received excellent customer service.
Helpful staff and job well done.
Customer service and quality of work was perfect! Couldn't ask for any better!
I was kept in frequent contact throughout the repair process, which was done on schedule without any delays. Work was fantastic. Two thumbs up.
They kept me in the loop during the whole process, which I appreciated.
Misty was great! Very knowledgable and efficient. Quick repair. Surprised when I got my car back and it was cleaned on the inside too! Repair was perfect. Collision max set up rental and talked with insurance. Made it very simple! No complaints
Keeping me up to date on the status of the job. Courteous & knowledgeable employees.
Staff was very helpful. The repair looks great. They finished the job ahead of schedule which was great too. Very happy with Collision Max.
Vehicle Make : Mini Cooper
The repair is good. The communication can be improved. First I was told it could be done in a day but given 3 days just in case, and I was fine with that. After 4 days I got a message in voicemail and at home that it would be done the next day (Friday). I went to pick up the car on Friday but it was not ready yet, and nobody seemed to be aware of the messages. Finally I was called on Saturday (7 days) that the car was ready. The daily e-mail messages also added to the confusion. It would be better and easier to just tell the customers that they will be called when the vehicle is ready. Thanks.
Now I understand why USAA recommends your shop to its members: your customer service and work quality are remarkable...it truly sets you apart from other shops!
friendly. knowledgeable. professional. excellent service.
The repair was very good and met our expectations! Thumbs up????
Car was repaired reasonably well. But it seems as if it was never cleaned. Total filth inside and out. Very disappointed as I now have to have a competent company detail and clean the filth created by the repair work that was completed. Would not recommend Collison to anyone nor would we ever use the services again.
CollisionMax was very professional and courteous.
Wonderful job. Daily updates on progress. Job finished ahead of time. Definitely would recommend them
Very prompt and professional!
I was so worried, initially because of the amount of work my car needed. However, after the courteous service and constant updates I received leading up to the completion of my vehicle all I felt was appreciation. THANK YOU!
Keith, Misty, and Josh were very curtius, professional, and informative. I rate them a 10. They did an excellent job on my 2007 Toyota Tundra. Thank you, Craig F
The repairs were excellent. All 10's to any Collisionmax survey
I did, however, get a text message on Feb 3 (the date promised) saying that my car would be ready on Feb 5 which prompted me to call and question it. Turns out the text message was wrong and my car was ready as promised.
I really couldn't be more happy with the service that I got with Collision Max in Westmont. Great work and great people! Very happy with my car.
Thanks so much!
Vehicle Make : Volkswagen
I have been going to Cherryhill auto repair for my cars in the past until recently AAA TOLD ME ABOUT COLLISION MAX. I am 100% satisfied with your staff they were very helpful throughout the entire ordeal and the car looks absolutely Wonderfull. I will not be going back to Cherryhill Auto Body I will be doing all my business here and I will also be sending you much buisness. Thank you for a wonderful experience Patti B
Everything looks and works great!