Vehicle Make : Mitsubishi
Carmen was a fantastic coordinator
Thanks so much! Everything looks awesome. I also wasn’t expecting the interior to be vacuumed so thoroughly—sorry about all the items! I would’ve removed them had I known. But everything looks great. Thank you!!
I received constant updates about the progress of my car. Looks brand new and was completely detailed when I picked it up. Awesome job!
Mike and the whole Westmont team were great. Made everything super easy. Hopefully I don't need to, but if i need repairs in the future i am going to them. Thanks
Only criticism was poor relaying of my messages via text and the call center answering service
Kept me informed throughout the repair process. Staff was very professional
From my first call until I picked up my car, everyone was very friendly and professional. I received timely and detailed updates throughout the process. The repairs were completed quickly, and my car looks great. I would recommend this location to anyone.
My car looked almost like new. They did a great job on my Hyundai. I will have all my repairs done at Collision Max.
Everyone from Mike the manager to Misty, Carmen , Mo, Frank, & Jose, I was treated with the highest degree of professionalism and respect. Thank you for a job well done!
Aggravating messages to give updates were totally inecessary.
They said car would be ready TWICE when it wasn’t.
Why couldn’t I text shop directly without it going to you big boys first?
Micromanaging loses business. Next time I’ll go to a smaller
From start to finish the service has been excellent!
Vehicle Make : Volkswagen
We (my wife and I) are completely satisfied with work. Picking the car up and dropping the loaner was smooth and fast. 100% so far.
The robo texts were appreciated.
We just had the feeling of being strung along with squishy timing: 2-3 weeks, then Thu it Fri. Fri noon we stopped by: just cleaning the car, we’ll call you.
Yes, a young woman called at 5:20. 5:20 pm. 10 minutes prior to closing. Really?
There goes the 100% satisfaction. J Lorenz
Phenomenal job quick thorough and exceptional customer service. Great experience. Would definitely recommend.
Everyone who had a part in fixing my truck did a great job.
I was extremely pleased with the work and the fact I got my car back before the Holidays! I was not expecting to get the car until Friday/Saturday morning. This was a really nice and appreciated surprise.
Repairs were completed 3 days ahead of schedule!!
Everyone was super friendly and helpful. I was kept in the loop the whole time my car was being worked on. Thank you
I was very pleased with the customer service and the kindness of the employees and the experience the quality of work is excellent