Body Shop

Real Reviews From Verified Customers

Steven S.
Vehicle Make : Honda
5 out of 5
12/2/2017
Great service all around.
**** V.
Vehicle Make : Honda
5 out of 5
11/30/2017
Your company's service has been outstanding. Unfortunately, I've had to use your services 3 or 4 times over the past 4 decades. Each time the process was easy and painless. The fact that you have such a close relationship with Enterprise helps tremendously. Thanks for making a difficult experience as painless as possible.
Frank B.
Vehicle Make : Honda
4 out of 5
11/18/2017
Your staff is amazing. First they stopped me as I was leaving to replace a burnt out breaklight and then fixed a punctured tire. I noticed that there was a screw in a rear tire tread. I called at almost 5:30 on a Friday night and was told to come back. The staff repaired the tire after hours and entertained my four year old at the same time. Thank you. I will always bring my car to your shop and recommend you to friends and family.
Allison P.
Vehicle Make : Nissan
4 out of 5
11/17/2017
You guys far exceeded my expectations! You delivered high quality work in a timely fashion and kept us informed throughout the whole process. While I hope to not need your services often, if The occasion should arise again, you all would me my auto body shop of choice. Thank you!
Jacquelynn C.
Vehicle Make : Toyota
5 out of 5
11/16/2017
Job was well done and the staff kept me informed. My car was ready on time. Thank you.
Kathleen B.
Vehicle Make : Mercedes
5 out of 5
11/11/2017
Excellent work & great communication along the way
Matthew W.
Vehicle Make : Toyota
5 out of 5
11/10/2017
I was very happy with the regular updates and transparent information I received regarding the repairs process. Further, I was very impressed by the quality of the work and the speed at which it was done!
Michael S.
Vehicle Make : Toyota
4 out of 5
11/8/2017
My car was completed in the time we had discussed. I very much appreciate that you washed and vaccummed the car before I picked it up. The entire process from the estimate to the pick up was very good. Thanks so much.
Michelle J.
Vehicle Make : Pontiac
5 out of 5
11/7/2017
Brian was very helpful and explained everything clearly to me. The entire staff that I interacted with were professional and courteous.
Herbert L.
Vehicle Make : Honda
4 out of 5
11/4/2017
Parking at your location is always a problem, but I suppose there's not much you can do about that. Otherwise, good work.
Sarah R.
Vehicle Make : Honda
4 out of 5
11/2/2017
Everyone I met at Falls Church Automotive was perfectly helpful, kind, and professional. You all helped me in so many ways, bring just fixing my car. Reading books to my kids while I switched around car seats, sending email updates, and answering every question I had made this a wonderful experience. If I ever need auto body work I will definitely come back here and I will refer everyone I know to you!
Andrew Y.
Vehicle Make : Toyota
5 out of 5
10/12/2017
Terrific, prompt service, and I'm a repeat customer. I like the new emailed updates, but most importantly the repair was flawless, with great service from the staff. Many thanks!
Diana A.
Vehicle Make : Kia
5 out of 5
9/25/2017
Your daily email updates were wonderful and, in addition, you left a voice message at home and work to remind me the repairs were completed. Very nice customer care. And everyone I dealt with was exceptionally nice and knowledgeable.
Joseph P.
Vehicle Make : Honda
5 out of 5
9/22/2017
Excellent service all around. Car was finished ahead of schedule and I appreciated the emailed updates. Loved that I could drop my Enterprise rental there, as well. AAA+++
David M.
Vehicle Make : Toyota
5 out of 5
9/22/2017
Just keep up the good work.
Megan L.
Vehicle Make : Honda
5 out of 5
9/18/2017
My car looks amazing! I really appreciated the daily updates and thank you for allowing me to pick it up after hours.
Kurt C.
Vehicle Make : Ford
5 out of 5
9/14/2017
Great job!
Robert G.
Vehicle Make : Dodge
5 out of 5
9/1/2017
Kept me informed of the status of repairs and very professional. Looks like new. Thank U.
Iris R.
Vehicle Make : Honda
5 out of 5
9/1/2017
Great repair work
Cristina S.
Vehicle Make : Mitsubishi
5 out of 5
8/31/2017
Awesome team! Very friendly and helpful.

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