The staff takes the angst out of an anxious situation.
Totally professional and seamless service. Kept us totally informed and did a great job. No hassle service. Would recommend without reservation.
As usual, a perfect job.
It took almost 3 weeks to repair my car and at times my phone calls weren't returned. Today I noticed my cargo net is missing from the back of my car.
Courteous, responsive, efficient
Everything was wonderful with the exception of the time it took to complete. Some of the issues were beyond your control such as backordered parts and holidays, but we were without the car for almost a month. I appreciate the active communication and updates. Everyone is friendly and helpful and aside from that frustration of the time it took, I am complete satisfied.
Great job fixing the damage and cleaning the car. It really does look better than new.
Eveybody was very nice and accommodating.
They are an outstanding company. Helpful, friendly and dependable.
I highly recommend them
Very professional .Thank you!
You guys did wonderful you went above and beyond. Great customer relations as well. I will most definetly be referring you! Thanks again
Vehicle Make : Land Rover
The staff were extremely competent and courteous throughout the entire experience. Our car was expertly repaired and delivered on time. I would highly recommend Depalo & Sons to others in the future.
Friendly, professional staff!
Excellent experience. Courteous, efficient & friendly. Great service, expertly done and on-time. Could not be better.
Great Service excellent staff would totally recommend to anybody in need
The only place in town I will ever use ;~}
Excellent service and great work. Have used them multiple times and always great.
Suburb service. They did a great job keeping me up to date and did a fabulous repair job.
Vehicle Make : Volkswagen
Wonderful service totally professional car ready on time great job very clean when picked up would recommend them highly
Great work and a team that I can trust completely
Everything was taken care of with DePalo. I have used them many times in the past and always have been extremely satisfied.
Texts came one week late. They all came after I had my car back. That's not really helpful.
Body work and paint job was terrific.
Reliable and definitely concerned about customer satisfaction.
Wonderful job, my truck look brand new
DiPaolo and sons did a great job looks better than before my accident
Great people And fabulous work
They were attentive and helpful throughout the whole process. The Jeep looks great.
My car looked better than I had expected. I will recommend Depalo and Sons to friends and family.
You did a great job as usual this is the second time we had one of our cars there and we are very satisfied thank you
I am so happy not ONLY with the repair work done on my car, and how you want above and beyond what I would have expected from your service. My car damage was fixed beautifully, you also cleaned it inside and out, AND you repaired the damage done to the front end which was unrelated to my recent accident. I am SO impressed by your exceptional service and all your wonderful staff. Since I picked up my car yesterday, I have already recommended your service to someone with car damage, and will make a point to recommend you to my Subaru Dealorship. Thank you so much for your fine work and gracious staff.
So appreciate the way they keep me in the loop
Great service. They were very informative throughout the process. Thank you very much
Great service. On time. Courteous. And they cleaned my car complimentarily!
Great service! My car looks brand new! The people are so nice and the communication is superb! Thanks!!
Excellent customer experience
Everyone was Very professional and curtious
My car looks new and was ready a day early
Would definitely use them again and recommend them to my friends
Great repair and just as important is the manner in which everyone treats me at your shop.
Thank you all so much for working on my Chrystler 200 after my first accident! I appreciate how you kept in touch and got my vehicle back to me as quicK A
Great service. Got updates on the repair and work was completed when promised. Car rental faculty on premises. Could not have been easier. My car looked like new when finished.
The staff was extrmely friendly and accommodating! They did an excellent job with the repairs to the vehicle. I would definitely go back and recommend Depalo & Sons!
Vehicle Make : Volkswagen
You even cleaned up my kids' messy back seats. Appreciate that!
Simply they made everything happen perfectly. They arranged with the rental car company to be there early... I had to do nothing. They told me when where what about my car before anyone. They delivered my car super clean inside and out even the truck. If I ever need a body shop again it will be them. The staff also way great in the office. I will tell anyone and everyone to go there. One great job and thanks again.
Your customer service was amazing , Ed kept me informed every step of the way. My car looks amazing ! Great work! Thankyou!
I was extremely satisfied with the friendly and professional service I received at Depalo & Sons Auto Body.
As always you did a fine job, arranged for a rental and madei it a pleasant experience. Thank ypu
Vehicle Make : Land Rover
As always. Depalo's exhibited extremely friendly and professional service.
The repair is great and all my questions have been answered.
Concerned and professional service. Thank you DePalo.
Great communication throughout the whole process. Very helpful and made the process as painless as possible l, and my car was returned in excellent condition! I definitely would recommend Depalo to those who need auto body repair. Great job!
Very helpful and nice to deal with.
I would recommend Depalo & Sons to anyone. The service is excellent.
Very easy to schedule repair and very good follow up as job was progressing. Car looks great and would certainly recommend to friends and neighbors.
Where you did your work looked like it had come out of the show room and will add years to the look of the car.
They were the best and did an excellent job
The entire staff was a pleasure to deal with. I would certainly recommend Depalo & Sons to my friends and family.
The entire staff was professional and made the whole experience as painless as possible Inconveniences were kept to a bare minimum Thank you
Are you emailing invoice to me?
They were so nice , on time, so clean, friendly and easy to work with!!!!
Thank you once again for being so great!!
I really appreciate it. We are lucky to have you guys!
The staff was kind and they kept me updated throughout the entire time they worked on my vehicle. They even sped up the original completion date to make sure we got our car back before a big snowstorm.
Car like new. Excellent customer service and patience. Wish car repairs were quicker but a good place will be busy I'm sure especially with inclement weather .
Excellent repairs, friendly staff, accommodates schedules, makes it easy for customer, and car wash a big plus!