Really appreciated the job you guys did, keeping me up to date on the progress, and everyone I dealt with couldn't have been nicer. The receptionists were polite and answered all my questions patiently, and Mike was exceptionally pleasant and easy to talk with. Thanks, Depalo!
Great job - really appreciated the frequent updates.
Great work and service. Car was ready 3 days ahead of schedule. Thank you
The repair was flawless and the team was extremely professional and friendly. I was kept informed throughout the repair process and the repairs were completed ahead of schedule. The entire Depalo team made the process very easy. I will recommend Depalo and Sons to all that are in need of their services.
Great service, everyone was professional & polite. Thanks for keeping me informed & for making me feel like a valued customer.
Depalo & Sons is in a class of its own! You will never find the expertise, professionalism and trust anywhere else and that is why they continue to get the stellar reviews that they do! Not only are they auto body experts but they are nice, very nice and they do not give false information about pricing, readiness of your vehicle, etc, they speak the truth. I have never dealt with an auto body that sends weekly and daily emails regarding the status of the job! Super impressive! It is family owned and the family has done well, exceptional experience and will not bring our cars anywhere else!
Thank you Depalo & Sons!
The car looks great! Everyone was so nice and helpful. I wasn't expecting the car to be cleaned and I can't believe you even changed my clock for daylight savings! Mike was awesome and very thorough in his explanation of the repairs! The whole experience was painless and a pleasure. Thank you all :)
Depalo and Sons did a superb job of restoring my car, and I am grateful to them for their expertise. But,they did more than just a superb job. They were courteous, patiently answered all my questions, and even gave me a lift to and from the shop. I live alone, and this particular courtesy was especially helpful. I'd recommend them enthusiastically.
The car looks fantastic! I appreciate how often you contacted me regarding the progress of the repairs. Everything about the repairs of the car were explained in detail.Everyone at your shop was extremely friendly & competent. Thank you!
I called your office on Monday to thank Ed for the great work he supervised (or did himself) and left a message since e was not in the office. You are as good or better than you were some 30 years ago!
DePaolo & Sons Auto Body exhibits professionalism and efficiency towards the repair of your vehicle. They displayed proper communication and notification as my car went through each step in the repair process.
The job was great when completed, but I feel i should have been told when I left the car that the parts would take a couple of weeks to come in. I would not have left the car there until the pats were in .
Great repairs and service.
Repair went well and kept me informed as it went on.
Everyone was professional, helpful and honest
I appreciated the texts updating the status of the repair, the staff was polite and knowledge throughout the process!
The Car looks great! Thank you!
Everyone was great thanks
The entire staff was courteous and kind. The ease of being able to drop my car to a location 2 miles from my home and have the rental car on site was extremely convenient. I also appreciated the communication via email updating me on the status of my vehicle. Lastly, when I picked up my car, all of the work was thoroughly explained to me and the car looked fabulous !
Thank you !
Every one was very accommodating, Andrew was a true professional