Robert was great; corresponded via email, which was my preference, always quick to respond, accommodate our schedule, car looks great.
Jesse keep me informed via text which is very good.
Excellent, courteous and quick service
The service was amazing. Everything was handled well and coordinated for me. The only thing I would change is the smell of the freshener used in the detailing...so smelly and not in a good way. Thanks!
Responsive and friendly. Explained Everything. Thanks!
Jesse was an excellent customer service representative. He communicated clearly, established reasonable expectations, and then delivered. I came back to this location because of him.
Jessie at the shop was great to work with at the shop, and kept me updated me on repairs.
Jesse was wonderful to work with. He answered all my questions and kept me updated on progress. I didn’t have to wonder or worry about a thing. Great experience at Lyndale Avenue Lehman’s Abra.
Robert was upbeat and diligent in keeping me updated on the progress. He’s a good guy and I would definitely bring my car in again if and when necessary. The office staff was friendly and helpful as always. The car rental process was A+
****. Poor communication with Travlers resulting in a 5 day delay.
2.. Because the car was in the shop, I had other work I wanted done (fixing a bad door bushing) which I was paying for out of pocket. This was documented by Abra when the car was dropped off. The work never happened (again, really bad communication and follow through).
3. I have a massive scratch on my hood right next to the fender where work was performed. This is a huge scratch. For sure not there before. I have a call into Abra on this.
I never give bad reviews. However, this was a bad experience. I appreciate Abra helping with part of the rental (due to the longer fix resulting from poor communication) but I will use Abra again. There were too many misses which are similar and center on sloppy work, poor communication, and lacking follow through.
The car looks excellent, but more important to me as a black man is the fact that I believe I was given the best costumer service without partiality. That kind of feeling can’t be explained. I tip my hat to your entire establishment! Thank you!
Wonderful team, great service, would recommend Layman's to anyone.
The repair appears thorough and carefully completed. The car has been restored and it looks and functions very well.
Repair was done very well. Also appreciated the detailed status updates.
Excellent work!!! Completed quickly, updates often. Wonderful, professional staff. My second car beautifully repaired by you all. I've already recommended your place several times!
The repair was faster than I expected and Lehman/Abra found ways to cut costs on the repair. Very satisfied.
Exceptional friendly and very through
Explanation of what needed to
Done to restore auto auto was done in
Stated time and was as good as when I
Excellent service, friendly people, kept me appraised of the progress of my repair. I highly recommend them to friends and family. Excellent work as well.
Good costumer communication.