Abra was very friendly and timely. They did a wonderful job repairing the damage to my van.
I loved the little e-mail follow-ups and thought they were funny but it might be more helpful if they included an estimated time to completion of the repair. I have a lot of meetings and a crazy schedule, like most people, so it would have been nice to have an idea of when to expect it so that I could plan for pick up.
Vehicle Make : Mercedes Benz
My headlight was not replaced. It still has a huge scuff on it from the incident that hurt the bumper.
good and nice customer service thank you
Great customer service. Always updated with progress.
Very pleased all round, vehicle was repaired quickly, staff were courteous and the lines of Communication meant that i knew exactly what was happening and when. When I picked up my vehicle i was going to take it to the carwash and vacuum/clean the interior but to my pleasant surprise it was already done for me. Well done abra. Customer for life
Great and very friendly employees. Manager even gave me a ride to car rental company. Thanks again!!!
I was assured by the insurance company and the Abra rep who called me that a rental car would be ready for me when I dropped off my car. It was not. I was told that I would have an expedited appointment but didn’t. Very little communication from the staff when I dropped off my car other than they didn’t have a rental car ready for me. They arranged for one from Enterprise and it was awful. Smelled of cigarette smoke even though you’re not supposed to smoke in the car... and my daughter has asthma. Overall, a negative experience.
The job was done was done quickly and very professional Thank you
I was kept in communication the entire time my car was being serviced. Abra assisted in settling a rental as well as setting up pickup and drop off, making this process really convenient.
I appreciated keeping me in the loop and assuring me my car would be fixed. Everyone was very nice and professional
Vehicle Make : Volkswagen
Turn around time was greatly appreciated.
I really appreciated the updates on how the the repairs were going.and went the extra mile rubbing out some scratches that I pointed out.they all were very nice and professional will recommend them to everyone that needs repairs
Everyone was very pleasant and friendly. There was no question unanswered.
Very helpful and I will use them again!
Excellent work and meet my schedule.
Polite and customer Service the best.