Thorough explanation of what was done during walk through of completed work. Much appreciated.
Paul was very attentive to our needs.
Great communication during the repair. Friendly, efficient front office staff. Car looks great!
Only one complaint: my right turn signal is now manic! It beats at least in double time rhythm, if not triple time! Is there anything that can be done about this? I’m concerned about safety, i.e., cars behind not recognizing this as an indication of turning rather than something being wrong with the car.
I would appreciate a call to discuss this. Thank you!
Excellent job on repairs and excellent communication
Great experience all the way around
Paul was.very professional and took his time explaining how the estimate and repair process works. I received daily text updates and then follow-up calls from Paul when my car repairs were near completion. Great communication all the way through.
Upon final inspection of the repairs, the work looked flawless, paint color matched perfectly and all work listed in the estimate was completed to my satisfaction. The interior of the car was detailed and spotless, which was an unexpected bonus.
I would definitely use ABRA again for body repair work and would recommend them to anyone in need of auto. body work and paint.
Not only did they do an excellent job on the repairs but I was extremely satisfied with them keeping me informed through the repair process. I was never once in the dark when it came to my vehicle’s status.
Very professional and made me feel valued. If the need arises again I would not hesitate to use this shop. Thank you!
This was my first insurance claim in 21 years of driving,Stephanie was extremely helpful through the entire process. I work an odd schedule and Stephanie made arrangements for me to pick up my truck after hours. I am very happy with the service provided
The entire group is very professional. Have recommended the company to many people.
Received Quality service within a very short period of time
Stephanie and all team members did an excellent job.
Abra made the process very easy and the work looks great!
Great job from start to finish
Everything was great! Car looked beautiful and employees and helpful and so friendly!
Nice work! And thank you for finishing up before Christmas. Really appreciate it.
Very nice people and very updating on the status of your car during the process
first the front desk was rude, forgot me on hold every time i called, then they send me a a voicemail telling me my car is ready, but it wasn’t, which just wasted my time, then i call to confirm it will be ready and the front desk asks how far away i am without even verifying if my car is ready and forgets me on hold, then my car is ready and they want me to pick it up during rush hour, so i go to pick it up only to find it still has damage not only from the accident but also from removing the parts roughly, wasted time again, and then have to deal with the car rental issue because they informed the rental company that the car was ready.. over all just a headache
Everyone was very kind and helpful. The vehicle looks great!!