When pick up my I saw my car was dusty, foot print all over, and engine lights on,fuel Door open, they didn't clean.
Thank you for the help. Called numerous times always received a call back when needed. Friendly staff willing to help and answer questions
Excellent attention to detail. Superb paint match on a metallic blue. Quite happy with the work done.
Staff was excellent and service was very good
Vehicle Make : VOLKSWAGEN
Bruce was so courteous and pleasant to deal with. He was able to complete work quickly and when I pick up vehicle explained everything that was done. If we ever have to use this service again we will make sure to visit Bruce at this Care Crafter location. Thank you Bruce and Car Crafters
Very quick and painless service, Jodi was a huge help!
The repair was done well completely satisfied.
I very appreciated the ability to get my truck in the am & have the repairs completed before 4:00 pm - saved us the extra hassle & expense with getting a rental car. The repair looks great and works perfectly. And finally, the repair quote that I received from Car Crafters was over 30% less than another local collision repair short - and even greater savings when compare with the local dealership. The actual cost was exactly what the quote was - there wasn’t any incessant increases once our truck was in the shop - great experience & repair ! !
Great job. Very professional shop. Loved the text update feature. Thank you!
We Have repeatedly Informed that our car would be completed on 12/2
Including the morning of 12/2. That if there were any changes that we would be notified. I took off, losing ****/2 days pay ($70) to pickup the car at 4 pm as stated as the texts. When I got there, Bruce S. told me that it wasn’t scheduled for completion until 12/3. That “HE” had made a mistake,
“ IT’S ALL ON ME “. “ GOSH I’M SO SORRY “. He told me I’d have to come back the next day. I work In Santa Fe, Approx 60 miles each way, to be able to get my car I had to drive to 120 miles AGAIN That’s 2 Days in A Row. I Should Not Have To Lose $70 Pay Plus Gas Money And Still Have To Pay $100 Copay. I’m 70 Years Old And Still Working To Survive. That $70 Lose Is Huge To Me ! He Says Gee It’s All On Me !
NO IT’S ALL ON ME
You do a great job of doing customer service right! Although I wish the car I’ve been read her a little quicker, everything was done correctly and professionally
my car looks stunning. Staff was so friendly, nice and helpful!! Thank you for such a pleasant experience.
Awesome attentive and quick. Thanks guys!
It was almost a pleasure to get my car repaired. They did a beautiful job and were very helpful.
Vehicle Make : MERCEDES-BENZ
Efficient and great service and staff was easy tot work with during the process of getting the car worked on. A+.
Everything went really well, the staff is friendly and my car waa done earlier than planned
The repairs to my truck were completed over a week sooner than I had anticipated. And having Enterprise in the facility made the handoff very easy and efficient. I was treated well and when I picked up my truck, warm fresh chocolate chip cookies certainly helped to make the send-off very satisfying. Yum.
And my truck looked like new when I picked it up!