Once the process was started, I was
surprised how fast and professionally
you were treated. Thank you
Very satisfied! My car looks like New! Thank you very much for always keeping me informed of the progress on my car and for having it all done in time. I will definitely recommend Caliber Collision to anyone. Thanks a lot!
I just wanted to say thanks to Robert and all the staff at Caliber! My car looks great and I couldn't be happier
Very professional. Hopefully I won't have to use your service again soon, but if I do I will definitely come back.
Travis is the best. He deserves a huge raise!
Keep doing what your doing
I appreciate the customer service and always keeping me up to date. Special thanks to Robert for going above and beyond and made my experience at Caliber Collision a great one.
I was very pleased with the service at Caliber Collision. The Adriana and Robert are very kind and professional. They explain things very well and keep you informed. My car looks great and I would recommend this company to family and friends.
Very efficient on a timely manner.
I'm 100% satisfied with my car. Thank you guys for making the process so quick and easy
It looks great! Front desk receptionist was a lil abrasive when I first dropped off the car though. And was adamant about didn't giving me information that was incorrect in the end.
Great service and results. Could not be any happier!
Professional service! Overall had a really positive experience, also body work was A
Thank you! The job looks well done and it was a smooth experience. Jacob is very professional. I would recommend Calliber Collision.
Everyone was GREAT! , IT was a very awesome experience. Thank you all.
Caliber Collision were excellent in communicating exactly what was going on with my car the entire time. Customer service was excellent! If anything happened to any of my vehicles I would come back to Caliber Collision.
Very helpful great people
They did an awesome job on my car repairs, however I was a little disappointed with the turnaround time. Only because I received a text, and call every other day while they were working on my car telling me it would be ready by a certain day!(oct 20) The day before the anticipated day,(oct 19) no call! I had to call, only to receive a unsure answer whether my car would be ready or not... which was very frustrating because I made arrangements to get my car the anticipated day! I was told that it would be ready the next day! (Oct 21)Again, the day becomes afternoon and NO CALL, I had to call again, asking if my car would be ready by the evening... and they were still unsure, they eventually closed for the evening and I only assumed that my car was not ready. So finally after another weekend passes I CALL Monday morning (oct 24) asking once again if my car was ready?! Still, unsure, but they would contact me before the day is up! I get a call in the afternoon (oct 24) saying it would be ready! I finally picked up my car oct 24 evening Finally. I don't have a problem with the service however I don't think I will use this location again IF I ever need repairs. I felt a real inconvenience with them not giving me an official date my car would be ready and continuing to lead me on thinking it would be ready the days they mentioned!! I understand that the days could have possibly changed, however, instead of suggesting me to be ready to pick up the next day or day after, I felt they were too presistant on me picking it up the instant they finish. (Even after they closed for the day) which cause a great inconvenience to me.
Robert was really helpful in all aspects. He provided excellent customer service. We are very proud of the work and are very satisfied.
Besides the repairs looking very nice, the inside of the car was very clean. That was something I didn't expect and was definitely a plus.
I appreciate them keeping to the quoted schedule and the finished product was great. It's has been a great experience dealing with professionals.
I had a great experience from start to finish! Robert explained everything and kept me up to date daily as to what was happening, great job!
Everyone was so nice and friendly. Even though this was a difficult situation they made me feel very at ease with the situation. Everyone there was great.
Thank you for the fantastic service.
Speedy service, helpful agents , and kept me updated daily on progress
Yes I dealt with Jacob he was professional from the beginning he text me and then he would follow up with a call I consider him very professional I would recommend your place a business
No comments everything was according to my satisfaction. Great job!
I'm really satisfied with the work done and the fast service was a big plus.
Robert provided me w excellent service. Thank you Robert!
I had a small issue re: date of completion. It was promptly addressed and resolved. I can't say enough positive remarks about the service I received.
Travis did an exceptional job on my Nissan! Him and the front desk staff made sure I was taken care of right away with no delays. I was updated with the processing of my car via text and appreciated every part of this service.
Great service. Was updated consistently. Work was even done a week early
Vehicle Make : Mitsubishi
I was very pleased with my experience! Robert was extremely knowledgeable about the work he would have done to my car and very helpful and polite. He had promised to keep me updated during the repairs and he did! I felt comfortable knowing the work would be done professionally and it was. He walked me through and made sure I know what to expect the entire time. I want to again thank Robert for making this experience a pleasure working with him and Andrea. Thank you my car looks beautiful and happy no more dent!
Theres not enough good things i can say about this place i had damage to my truck which i wanted fixed the right way and as soon as possible.caliber collision was very professional, and the quality of the work they do i cant put into words am a very happy costomer at this point if you have any questions or need an estimate go see Robert Loucel down at caliber collision hope that guy gets a fat bonus cuz he goes out of his way for you, thanks caliber.
You have chosen a great face for your company. Andrea was great on the phone and in person. Friendly and accommodating not only to me but anyone who walked in the door.
Justin was also very pleasant and kept in touch as promised. The job took a little longer than expected but he kept me up to date on the progress which I appreciated.
I would certainly recommend and use this company again - I just hope I don't have to!
They were very polite and very helpful
You guys were very polite and very helpful thank you so much
I received exemplary repair and customer service from Caliber Collision in Moreno Valley! I am so pleased with Luis, who kept in continuous communication with me via email and even text when I told him I was at a work conference and couldn't really talk on the phone for the days my car was in for repair. Luis gave me a fair estimate, and the final price even came in a little lower by ordering a new fender rather than the labor involved with repairing the dented one. The repair was done beautifully, and in less than the estimated time, and they even arranged to get my car back to me at my house before a holiday weekend! From the initial visit, to my later calls to the office, the staff answered all my questions and Luis was very friendly and accessible. I would definitely go back to them if/when needed, and recommend them to my friends and co-workers.
Yes I'm really satisfied. The people that work there are very friendly.
I'm very impressed with how great this place operates!! Jacob Park wad awesome too! Great customer service!! All around 100% satisfied!!
They were very welcome and professional. They explained everything and answered all my questions. It was a great experience.
The service was amazing! Everyone was so professional and polite. Always kept me updated on the status of my vehicle.
When I first brought the car in I did not have the claim number & I was told that it would be at least 4 weeks before anything could be done....... My daughters mother then call the insurance company & told them about this & they said to go to another shop if we wanted however we wanted to use Caliber so I returned with the claim number and was taken care of right away.
After the repairs were completed we noticed that the car was leaking fluids in the driveway so we called and were told to bring the car in ASAP and it was taken care of immediately.....
Very happy highly recommended.
They did not finish everything right there are places they didn't paint the dash board has some things loose inside tha is rattling. The is a cover missing.
No tienen control buen control de calidad al terminar el trabajo
Jacob kept me up to date with the whole process. Great customer service
Vehicle Make : Volkswagen
Thank you Travis for an awesome experience it might have taken a little longer but I'm still happy I love the fact that I got my car back and it looks fabulous the trunk opens and you have been such a gentleman thank you thank you thank you thank you
Vehicle Make : Volkswagen
I'm glad for service you provided the phone calls keeping me informed on the updates great job.
Thank you all for making us feel like a valued customer and getting everything done fast!! Will recommend you guys