I was very happy with my daily updates received on my vehicle....team was very professional and helpful.
I was pleasantly surprised Service King was able to get me scheduled, get my car perfectly repaired & back on the road so quickly. Somehow they managed to get the parts, replace, repair, paint & cleaned my vehicle in less than a week. They also kept me updated via text the entire time my baby Lexus was in their care. I would highly recommend Service King (I was at the Wilshire Blvd in Concord, NC). As a realtor that needs her car, I could not have found a faster quality service. Baby Lexi is happy & puuurrring & so am I. Deedee
Great staff, my car looks great after repair, i will definitely recommend
Kyle and the entire team was wonderful!! They repaired my car in a timely manner and did a great job. Awesome!! 10!!
There is a dent on the rear left bumper that i dont believe was there prior to my accident or the repairs.
There is a issue with scratches on a newly painted area
The work to my car was completed ahead of time and I'm very satisfied with the job. THANKS
Glenn had excellent customer service skills. A pleasure to work with. ????
Very fast & friendly service.
Quality Fast service. Attention to the details.
totally trouble free. Great service, attitude and work.
Very timely service, even done a day early.
Execellent customer service. I was a repeat customer for this reason. Thank you for an expedient job well done
It felt like I was getting a brand new car! After an accident just seeing the dings and bumps can make you relive what happened but when I look at my CRV I smile because it's shiny, ding free and I'm comfortable driving it without having to think back to my accident...this means a lot to my family and I!!!
Turnaround time and quality of work was exceptional. Would highly recommend your services.
Great team. Pleasant, efficient, and very prompt service.
Great experience and work
Very good and professional service !
Kept me informed and worked very professionally
Kyle did a great job handling my repairs. Reception was helpful and friendly.
Very pleased with very professional service.
Paint and repair is great, although alignment had to be redone it had no bearing on what service king did as it was a sublet company doing the suspension.
Great company to trust thk u
Good job looks great. They went above and beyond expatiations. Thank You
Great job keeping me informed
I am very happy with the way it turned out.
Thank you all very much!
Mismatch headlights. Wasn't asked if I would like to replace second one.
Was pleased you kept me informed about progression on my vehicle. Very good repair work at a good price.
Absolutely stunning job!!!!
Job completed very quickly
I was continually kept well informed of the progress of my repair & every person I dealt with was not only friendly but extremely professional.
Job was done very good and fast. Excellent service! I was very pleased! I would give them a 10#.
Exellent workmanship, & professional staff.
Will continue to bring my vehicles to them when nesasuary.
Everyone I spoke to was very professional
The communication was awesome!
Glen was very nice during the whole process. Kept us informed with text the whole time
Customer service was great and was so surprised to have repair completed early
Glen kept in touch everyday that my car was at serviceking
We are very happy with service and work on my Mercedes
Have a new dent in my car that was not there when I brought it in for repair
Good prompt service, completed ahead of your estimated timeline, good feedback during the process and everyone there was courteous. Can't ask for much more. Well done.
Thank you for great communication throughout the repair process
Thanks to you all good job
Excellent job on car, fantastic people
Always excellent service from the first call to pick up. The team takes PRIDE in their work which shows through to the finish product!! We will always get our body work done here and recommend to our friends and family as well!!
Good and thorough work in such a short period of time. I will be coming back again and again
was done within three days; car looks amazing
Super service and customer touch. A great experience.
Everyone we dealt with at Service King was very knowledgeable and professional. It made our experience pleasant
The gentleman that I dealt with when picked my car up O believe Tommy I'm sue you can look up his name, was very nice and knowledgeable. The repairs looked very good and I'm not an easy person to impress. I love the text messages which kept me. Up to date with the repairs. I would definitely recommend Service King.
Everything went really well the people are great to work with especially Kenny
Excellent customer service and the car looks good as new!
The service king team was excellent.
I was kept up to date on all of my repairs. A few things came up with the repairs and I was always called. Thank you for my nice new car.
Vehicle Make : Volkswagen
The Wilshire location is wonderful. Scott and Kyle were very helpful in making sure I knew what was happening with my car and did their best to accommodate me. As a single mom being with a car is hard so I'm so happy Service King did the job well and efficiently. Thank you!
My car was repaired as promised and ahead of the estimated time. Good job.
This is the third time my car has been to this particular shop. Their work is excellent!
I appreciated that they honored a mistake made on the quote to make sure I was a satisfied customer. They did the right thing by me and I will be a customer in the future!
My best experience started at the front desk and continue on to my repairs. Thanks for the attention to detail
Service king did a wonderful job with communicating with me every step of the way
Everybody I encountered was extremely nice and professional. It is a breath of fresh air to deal with such great people! Thank you so much, I will use you in the future and highly recommend this repair shop to others!
Great job and in a timely fashion. Friendly staff also made it nice.
Very satisfied thank you for you service
They did very well! Even drove me to get a car when the Hertz place was going to take hours and also made sure I was safe. I felt very comfortable with all the employees I came in contact with.
Great service and a excellent job fixing my vehicle
Great communication through text message, finished the work earlier than expected, it's got that new car look again. Thank you!
They made my car look new again and did it so quickly. I was very pleased with the whole experience and will recommend them to everyone I know.
Great team in Concord, nc
They were very interested in making me happy!
Thanks for everything! You were great!
Whenever you take your vehicle to somewhere new for collision work it's honestly a big risk for the customer. A lot if places are a hit or miss. My last visit to a collision repair center was in 2013 and they had my vehicle for 3 months. Service King was the complete opposite. I took a risk and was completely satisfied. My car was handled professionally and repaired sooner than expected. That's what counts. A good job in a reasonable amount of time.
Everyone I spoke to at service king was very nice and helpful, they went above and beyond what I asked for.
Everything was great. The work and time time
Excellent staff and superior work.
Awesome worry free repairs and very nice and respectful staff.
Thank you for taking such good care of my car and a job well done.
So far I'm delighted. I especially appreciated the washing and cleaning of the vehicle afterwards. The service was prompt, they kept me up to date on the progress of the process. I was very impressed. The paint seems to match very well. Unless the bumper falls off or peels like a bad sunburn I will be thrilled. Thank you very much.
I was very pleased with the quality of the repair. Service King did a good job of keeping me informed of the progress of the repairs and finished on time.
Vehicle Make : Mitsubishi
They are awesome,they give you daily updates
Very professional staff....quality work.
Staff was was courteous, friendly the repair is excellent thank you
My car looks great and it only took a couple of days to get it done!
My car was fixed in a timely manner. They kept me well informed with the progress of the repairs. Customers service was great and they did a great job on the repairs
Vehicle Make : Volkswagen
Everyone was polite and concern about the customer
Polite and professional, excellent work.
Super people. Super job. Highly recommended!
Repair done as per schedule. Car looks great. Found hidden damage and fixed it.
From the initial inspection through pick up, Service King was very professional and kept me updated on my car repairs.
very high quality work. professional, friendly, and on time
Excellent work as always. Staff was verybprofessional
Everyone and everything was very professional.I will recommend you to everyone.
We were so pleased with the work done on our minivan. It was finished early and looks great!
Thank you for making a difficult situation stress free!
Great service. Kyle was really helpful.
You guys did a great job!! Top notch really!!
When you replace a headlight,as a courtesy to the customer,you should clean the other one. I have one clean,brand new headlight and the other looks like crap.
Vehicle Make : Mitsubishi
Zach Brown was 100% awesome and super helpful. Everything else about my car situation has been stressful but he did everything he could to get everything situated. I will definitely be recommending to others and be coming back as well
The service was great and the time to fix the vehicle was very quick.
Very satisfied with work and service.
Ransom Pilkington was great to work with and the repair technicians did a superb job. A 10 all around.
They were great about keeping me informed about my car and zack was super on informing me about what parts were needed that was not on estimate and telling me not to worry they would tell Allstate about the different a in all they made my baby look very special again so in all I would recommend service king to anybody need auto bony work
Great customer service!!!
Service King of wilshire did an amazing job and did it in a timely manner!! If I ever have any other issues I will definitely be going back to them!! ????????
Most excellent. I am very happy with your service. Very professional and high quality! Thank you Service King ????
Excellent service! I was kept informed daily of progress and repairs were finished ahead of schedule.
The staff kept me up to date on every stage of repairs. They went above and beyond. They went above and beyond to clean the car after making repairs and even buffed out a scratch that was on the car. The shop is very clean and staff are extremely polite.
Ya'll made the process extremely simple from start to finish. We were quoted two weeks for the repair job and you had it completed in five days!! The body work is excellent and you even cleaned up the inside of the car...now that is going over and beyond...Thanks so much to taking such great care of the car and your customers!!
Everyone at Service King was so compassionate concerning my wreck. They were so helpful that they brought the car back to my house so I didn't have to try to get out with all the injuries I had.Thanks SERVICE KING.My car looks good as new!
Thank you so much for your well done job!
Excellent service and repair..everyone so courteous.
Rapid Repair ahead of schedule
Thank you all so nuch...you all did a wonderful job
They did an awesome job on the vehicle, and professionally handled any problems that may have came up during the process. They were also very informative, let me know what was going on every step of the way.
Great work and customer service
All the staff were great!
You guys did an awesome job. You made this whole process so easy. I cant tell you how pleased I was with the repairs made to my vehicle it looks great. Thanks for everything and I will use you again if I need to and will definitely recommend you to others. Great job!!!!
Everyone was courteous, kind and kept me informed of the progress on my vehicle. I was well satisfied with the work.
I an so pleased that I will see you again early summer to repair my back bumper!!
Vehicle Make : Range Rover
The team at Wilshire was awesome, answered all my question and kept me informed..I would recommend them to anyone that has car damage.
Very helpful. Very nice. Made my process easier.
Wish you guys would have painted the whole bumper instead of just the spot it would have made more sense.
Was done in a timely manner. Was very happy they cleaned and washed our two car's this was second car we had repaired...Staff very professional
Great communication, good service, truck looks great.
The repairs look great and the service and updates were excellent however a rim on the truck is damaged and the damage was not there prior to this.
They kept me updated every step of the way and answered every question!
Jim gave great customer service. Kept me in the loop every step of the way.
Service King did an extremely good job.....thanks
Wished you were open on sat. But was very satisfied with how quickly you got my car fixed.
Great Service and great staff.
It was great to keep me updated about the progress of my car :) everyone was very nice and respectful
Excellent communication. Very thorough. Quality work. Will recommend highly.
Very disappointed in the service. My car was hit from the back and my left tail was working before I was in the accident. I am being told because damage was not done to the cover of the light, the damage can not be related to the accident. Lesson learned never trust your insurance company, when being advised to on where to take your car to be repaired. When not knowing the the repair company and your insurance are working together to screw over on a customer. I was hit from the rear, not at fought. As much money is being paid to the insurance company monthly and I'm being told I have to be responsible for someone hitting me in the rear and my car not being fixed correctly. I have to take the car to another shop to be put on a machine to see if my back light was related to the accident. This should have been done by serviceKing. I was called and told that my car was a total lost anyway cause of the famag and the claim was going back to Allstate. After 3 days I didn't hear anything back, I called SeviceKing to get a update. Allstate had not even come out yet.WORST SERVICE EVER!!.
Jim was wonderful! He kept me informed every step of the way and explained everything to me. I felt confident about the work being done. The repair time was not long at all and Jim walked me through the repairs when I picked up my car. The customer service I received and the timely repairs are why I will keep coming back for any future needs. Thank you!
Service was amazing! Nice people, nice enviroment and well done job. Thanks for everything very well done.
Zach showed me great customer service !!!
Thank you for giving me updates about my service. I was satisfied from. Beginning to end.
My car looks almost new. I am very pleased with the work that was done on my car. Thanks for being so nice, helpful and knowledgable. I will recommend you to everyone and I will use you again if I ever have to have work done again. Thanks for everything.
Service was quick and very good
I would like Zach and the other employees at Service King for doing a great job on my Toyota. I also appreciate them being so flexible and understanding. I will highly recommend them to anyone who may need repair work done. Thanks again for a job well done!
Great job keeping me posted, paint looks real good
The team was great and very helpful. They made the whole process very simple.
Zach at the Concord N.C. Wilshire location was nice to work with.
To me there is no other shop. Fixed me twice. Flawless!
I like the job that was done and they were so helpful and friendly.
I appreciate everything that service king did for me and in a timely manner I am satisfied with the work.
Loved how they kept me updated via txt and calling on repair process.
Everyone did a really good job on my car he made it really easy I didn't have to do with my insurance they did it all for me and it was a really big help that I didn't have to do that would totally go back and see them again
Well done. Work looks good.Zach kept me up to date on everything.
Everyone was very courteous and I liked the updates that the staff provided. Thank you.
I appreciate your almost daily updates. My car looks great. Your staff was courteous and professional. I will recommend you to anyone I know needing body work.
The car is back like it was. No sign of damage. It was very clean. Inside and out. Everyone from office staff to person who made the quote were very nice. You kept us informed all along the process. We are very happy with your company.
I loved his you kept in contact with me admit my vehicles progress. The most friendliest people I've come in contact with. Thank you for putting a smile on my face.
Kept me updated on progress and finished as promised.
I am happy with the job you did. The car looks like it should. Can't tell the car was ever hit or damaged in a parking lot. The front fender on passenger side looks like a new fender. Thank you.
Did a good job, kept me informed and were pleasant to work with.
The team was very professional Zack is a very professional person and has the answers to questions. I will always use yall
Good customer service and provided excellent communication.
Kept me up to date on everything that was going that was very impressive
You replaced a tail light and for some reason the light and turn signal did not work. My husband had to replace the light and now the light works.
It looks great did a good job thanks
Many thanks to Mr. Jimmy Morgan and his team. I was completely satisfied with the job as well as the timeframe. My car was returned back to me dent free and clean. Many thanks to Jimmy Morgan at Service King on Wilshire. I will tell others about your "supreme" service. Thanks again!
Service King has been great from day one. Great communication, very professional, and my car looks great. I really appreciate the excellent service.
Excellent service beyond my expectations.
All persons I dealt with were great. Good price, great service and excellent results.
The guy was awesome thank you very much
Outstanding job. Quick and back on the road in a few days. The body man did an Outstanding job. Thank you. The whole experience was nothing but First Class Service. Wade Nesbit
Overlook the rear passenger door that needed to be adjusted. Had repairs done to the driver seat. Which was gonna come out of my pocket, which I understood that. It had a small tear on the outside edge and reclining handle was broken off. I clearly made it a point to say I wanted the seat cover and handle fixed. When I got it back there was only 2 out 3 panel replaced which didn't make since. There was only one that needed to be replaced and the handle wasn't fixed. Not I'm 300 into a seat that I'm not happy with and now being told it gonna be 200 more dollars for a seat frame cause that's the only way to fixed the handle part. Just now satisfied.
My Jeep looked great when I got it back. Thanks for a job well done. Linda S
Jimmy took the time to update me personally, multiple times. I really appreciated the dedication they gave to their customer. We will for sure bring our vehicles back in, if needed, in the future and recommend you guys to anyone looking for a reliable and good costumer service body shop! Thank you!
Loved getting the daily updates..and my coworkers enjoyed them too. Jimmy was able to get Toyota to price match the after market parts price. He didn't have to do that for me and I really appreciate him making the extra effort to get the price match. We've used concord auto body before and as usual they did a good job. Thank you.
Excellent service from Jimmy Morgan.
Thank you to all that help get my car back to new and even better than before, especially Brian and Amanda for making it convenient and fast! Dr. Paul
All i can say is that they did an amaizing job and great service
Loved they kept me informed and that my car was vacuum and washed and all repairs look great
Everything was exactly as promised. Good job !
They were courteous and kept me informed of the progress. My car looks great, can't tell it had been hit. And they cleaned it too!
thanks for great service and up dates on my truck.
Concord Auto Body was excellent from start to finish. They were very helpful in every aspect of the repair. The repair work is perfect; actually better than when I purchased the car. As a bonus, the car was returned fully detailed!