Vehicle Make : Volkswagen
Middletown Abra ALWAYS does a great job on my car! Only shop my car will go to for work. Very nice, professional and hard working group of people. Definitely love working with them.
The employees were very professional, demonstrated high quality customer service and worked through unanticipated issues with the repair process. Todd, Kyle and all the team are great at their roles; will recommend to anyone in need of repair services.
The daily updates were extremely helpful and the turnaround time was exactly as promised. When we picked up our vehicle, the body work was amazing and the car was cleaned and looked beautiful. I will recommend Abra to all my friends!
ABRA total team service and repair experience is a awesome and winning combination!!! Save yourself time and effort and go with the ABRA Team!!!
I really enjoyed the text messages from my car with updates along the way. My car looks great! Thank you all!
Great job and very professional
I feel that Abra auto body went out of their way to make sure I was completely satisfied with the work done to my vehicle. They did a wonderful job. Hopefully I will never need them again but if I do I will definitely be returning.
The windshield edging was not replaced right ...and the drivers side head light was never replace
A very good Job. I'm Happy Thanks you
The car was there for at least two days before work was started. Communication that they were not ready for the car would have allowed me to use the car while it was not in process.
The job was not completed as stated and will take longer and still not clear if the repair shop can perform the work. May need to bring the car to the dealer since the repair shop may not have the equipment to complete the work. The shop did not perform all work discussed at the initial appointment.
We truly appreciate the excellent costumer service we've received from both Kyle and Kelsi. Thank you for keeping us informed via email and by telephone throughout the repair process. Best regards to your whole team!
Very pleased with your service and keeping me updated . Thanks
I was satisfied and the service I reveived from the representatives were very professional.
Kyle was thorough in his assessment of damage and kept me updated daily on the progress. Kelsi is a very busy multi-taster and does a great job handling paperwork as well as reception.
The customer service was excellent!! Each person I worked with was courteous, friendly, and professional!! The body work done to my car looks great, thank you!!
I got my car back today and it looks great.
The work was good but the communication with the shop wasn't. Took longer than expected but the work was good.
My car looks, and feels, brand new! Thank you for doing an awesome job repairing my car! Best service center around! Staff is very helpful and friendly as well.