The customer service I received was impeccable!!! They were pleasant, extremely knowledgeable, & kept me apprised of the progress daily. Meg & Kayla could not have been more helpful. My car looks wonderful & I will highly recommend your establishment to others. Thank you!!!
Sheldon promised us that our BMW X5 would be ready by 10/27/17. It was not ready by then AND he didn’t call me to let me know it wouldn’t be ready by then. He then returned the car to me on 11/10/17 and the paint job has bubbles. We did not accept the car and sent it back. Today we received the car again and it looked like someone took a pen and poked 3 holes in the side of the car. We are not happy. We are using someone else to repair the damage that you guys made on top of the original damage. We are not satisfied.
This was the easiest car fix ever! You picked my car up and brought me a rental, you dropped my car off and took the rental, my car looks beautiful!
Great communication along the whole process of getting the car repaired.
Very pleasant staff. Kept me updated on progress. Vehicle looks great!
Awesome customer service!
Outstanding communication throughout the repair process
Waiting for missing parts to trunk.
Work was done professionally and the communication was outstanding
I loved the updates sent via text keeping me current on my vehicle. Once I got my car back, it look fantastic! They even cleaned the inside : )
Thank you! You are the only auto body shop I will deal with in the future!
Thanks, I am happy with the car wash.
Entire team was very helpful and professional. Made a otherwise negative experience painless.
Thanks to all.
Excellent work and they kept us informed throughout
Service was excellent. Rental car was great. Very satisfied with Keenan's performance.
Very courteous and informative. Could have better on time delivery/coordination for valet service
Great job, especially the valet service.
Excellent job from a to z
It took them two weeks to repair my car when I was told a week .
It took additional time because they broke something when they were trying to repair it. I had to pay for it. They said it was something you can use once. When the car was returned to me my arm rest was broken off. It was not broken when I gave them the car.
There is a problem. I believe the front right tire is rubbing against the fender under lining. It also appears the underlining is cracked. When I made a turn out of my parking lot I heard a rubbing noise. I heard it again pulling out of a parking space, both the first time I drove my car away from office to go home. When I got home, about 5 minutes ago, I looked under both front wheels. It appears the passengers side is still irregular. It should be new. I should not hear a rubbing noise when I turn. It doesn't appear my car was properly inspected or given a test drive. This also makes me feel the alignment should have been checked.Please contact me ASAP to arrange for picking up my car, delivering a rental, and competeing the appropriate repairs.