It took them two weeks to repair my car when I was told a week .
It took additional time because they broke something when they were trying to repair it. I had to pay for it. They said it was something you can use once. When the car was returned to me my arm rest was broken off. It was not broken when I gave them the car.
There is a problem. I believe the front right tire is rubbing against the fender under lining. It also appears the underlining is cracked. When I made a turn out of my parking lot I heard a rubbing noise. I heard it again pulling out of a parking space, both the first time I drove my car away from office to go home. When I got home, about 5 minutes ago, I looked under both front wheels. It appears the passengers side is still irregular. It should be new. I should not hear a rubbing noise when I turn. It doesn't appear my car was properly inspected or given a test drive. This also makes me feel the alignment should have been checked.Please contact me ASAP to arrange for picking up my car, delivering a rental, and competeing the appropriate repairs.
Loved the updates and customer service
Keenan did a beautiful job in repairing my car.
They were courteous and efficient. My car looks brand new.
I would recommend them highly. The service could not be any better.
I really appreciated the status reports/calls on the progress of repair. Thanks very much!
Painless process to have my car repaired. On premise rental pickup and drop off was great!
Took longer than expected but the
Job was done very well and clean
Great customer service love the work that was done
The work on my car was excellent, but I must tell you the customer service is honestly the show stopper for your organization! Meg and Kayla in the office are superb! The guys doing the estimates and the ones checking in along the way are great, but the girls in the office are the best! Thank you!
Wonderful customer service! Appreciate the detailed car wash. Everything was top notch, we are extremely pleased and Keenan customers for life
Although I was just paying the deductible - I felt the overall cost was much lower than expected and my car returned to me looking ten times better then it looked before!
Yes A+ 5star rating in my book. Best repair shop n the tri-state area hands down
Thank-you for a job well done it is appreciated
You guys were great. Megan was awesome and Joe
as well. Would recommend you guys all day! Keep up the
Amazing experience from start to finish. Exceptional people and service all around
They did a beautiful job to the front and under my car. Thank them for me for doing an outstanding job.