I had an excellent experience
Vehicle Make : Volkswagen
Car looks great and wonderful service. Special thanks to Nadine and particularly Bob for their input and professionalism!!!
Bob and everyone there were very professional.
Geico was very very professional rental car place is great. all-around a great experience.
I was very impressed by the service that I got at caliber collision. I was kept in the loop the entire process, it took a very short amount of time to repair my car, they arranged for a rental car, they washed my car and compounded out some areas where they were rubber marks on the paint . They gave it back to me looking mucg better than it was when I sent it in. I will definitely use them in the future and refer my friends to them .
I was kept up to date by email and never had to make a call to caliber. The car was ready and the repair was done like new
A "fender bender" experience is never a pleasant one. But Caliber turned it into one! From Nadine's pleasant greeting and gracious manner thru Bob's thorough explanations, I felt I was in good hands. And the workmanship is outstanding. Caliber's working with Enterprise and Geico simultaneouly greatly contributed to expediting the entire process. I would recommend Caliber highly. Thank you.
As smooth as it could be. Best repair experience I've ever had
Very happy with my entire experience.
I was very helpful along with the rest of the staff. I would definitely visit them again for any of my vehicle issues.
Very pleased with the repair, but we were mislead on multiple occasions as to when the car would be ready, then when we showed up to claim it, a clerical error would have made us come back the next day if we hadn't raised a fuss. Very unprofessional customer service.
They kept me up to date with the progress of the repairs
Services great kept me informed about my car when it would be ready
Everything was great, very satisfied with the experience. Thank you.
My car repair looks very good which I appreciate and very professional service.
I am very please with the exceptional service and frienly atmosphere , I wiuld recommend every one I know to Caliber Collision!
Excellent and knowledgeable staff. The work was great and they were great to work with!
My honda was repaired quickly and looks great! Bob explained everything thoroughly and provided excellent customer service. I will definitely recommend this company to others!
Stellar job. Bob was a great communicator and took care of everything for me. The work was done well and quickly and customer service was excellent.
Bob Marsh kept me advised every step as the repairs to my car progressed.
He was cheerful and encouraging that the car would be as good as new when it was returned to me. Caliber was true to their word and I am more than satisfied.
The best 5 star repair shop and customer service. I would highly recommend this shop to anyone.
Bob and the receptionist made what would normally be a painful experience as easy as possible. Their courtesy towards their customers and their timely updates kept me aware of all that was going on. And to top it off, they met their promised date. One last thing, I appreciated the surprise of picking up my washed car...thanks!
Repair work completed one day earlier. Thank you.
Vehicle Make : Land Rover
Very Impressive !!
Polite, thorough, courteous, great job!
Amazing fast work... Loved this place!!!!
Awesome attention to detail, Incredible customer service!!
Bob did a amazing job! He and the staff were wonderful! I would and will highly recommend to anyone I know. Great experience. 5 stars!!!!
Thank you for your service
Excellent service from start to finish. I wouldn't use anybody other than Bob for auto repairs!!
Very good sevice and friendly people. Took care of me like i was family even though it was my first visit. Would deffi itly go back
The team lead by Bob gave superior service and attention. Jane
Awesome service and extremely friendly staff that made the whole process very smooth, excellent tie in with Enterprise rent a car
Great job. Took a little longer than expected.
Jupiter's Caliber business, Bob Marsh and staff, is the best in town. I have used them on two different occasions and I have been thoroughly impressed. Always a pleasure; they go above and beyond to make their customers happy! Barbara R
Best shop I've ever been to. From the second you walk in they are awesome, keep you up to date on the progress and soooo friendly. Best experience I've ever had at a business .
Vehicle Make : Volkswagen
My car looks great! Exceeded expectations and I'm very Happy with the final result!!
Everything was so easy. Thank you
Bob at Caliber made what could be a miserable experience bearable! They kept le updated every inch of the way. 110% satisfied. Definitely recommending.
The car was promise to be done by Friday on Friday I was told that the paint needed a little more time to dry it will be ready on Saturday on Saturday I was told they did not have a chance to put the panel on the car that it would be ready on Monday l call Monday morning I was told it would be ready by 4 pm. I don't call that good service
Caliber exceeded my expectations in everyway. Robert Marsh Jr. Is an excellent asset to the company. He provided constant, honest feedback and has excellent customer servixe skills. You all are lucky to have him!
Always amazing service and great communication the whole time!
The communication was outstanding. Text updates and regular calls to keep me informed.
Me. Bob Marsh kept us informed almost every day, keeping us updated on the progress on our vehicle. We appreciated it very much! He made the process seamless.
Bob Marsh was a great representative. Smooth rental through Enterprise. Repair was completed in one day. Seeing as I was the innocent party in this unfortunate accident, very little inconvenience or hardship endured. Thank you
I was very happy with the overall performance of the company
Job well done. ..just like new.
Great experience. I'll be sure to refer you to anyone in need of quality auto body repair.
Excellent service. My car looks good as new. My Service Advisor, Bob Marsh, took great care of me. Thank you Jupiter-Old Dixie Caliber Collision.
Super thorough and friendly. They were upfront and transparent. They text updates were timely and kept me up to date. Initially I was disappointed that the completion date was extended but ultimately I got it back in time. Great service and very pleased with the work. Exceeded my expectations.
Great job and very fast service!
Job well done. Quick and ready when promised.
Chris and Tina did a great job checking me in and keeping me
Updated, very good. The repair looks ok but the inside
Of car was dirty with bondo dust and hand prints
. Just not the way I thought I would get it back.
Bob and the rest of the staff were amazing. They made the whole process so easy from start to finish. I will recommend them to everyone I know of the need ever arises for auto repairs. Thank you to Caliber Collision.
The staff and service at Calliber Collision was nothing short of superb! Great customer service and communication through out and my car looks brand new! Could not have asked for any better service and will certainly be a return customer without a doubt! Thank you all so much for your hard work and EXCELLENT customer service. It's hard to find these days and I am very thankful to have had such a great experience.
Excellent service and communication. Bob Marsh goes out of his way for you.
Loved the up dates texted to me.Bob vee helpful also girl in the office.completely satisfied
I was kept up to date on the car repair status@
Customer service is great
I had a great experience working with you guys. Very professional, fast and courteous. If I ever have to I will definitely go back! Thank you!
I was impressed how short of time it took to repair the car. The car is as good as new and I have the upmost trust in Caliber Collision. I will always go there if I ever have a problem with a car.
Bob Marsch is wonderfully caring, kind, and attentive.
Excellent service from knowledgeable friendly people !! Bob Marsh and his team were polite, professional and communicative every step of the way. I will be referring everybody I know to Caliber !!
All positive finished when promised, nice neat
Our service rep Bob was very helpful and professional.
Very kind and quick service. Explained I detail what needed to be repaired on my
GMC Arcadia. Very fair. I hope I don't need to return, however, I would use Caliber Collision again and definitely recommend them to family and friends.
Best experience ever great job on the car
Bob Marsh has been Extremely accommodating , courteous and always professional. I was kept informed of their progress along the way. His team repaired our Lincoln MKS beautifully and ahead of schedule. Bob personally saw to it that my vehicle was Immaculate when it was returned to me and took the time to explain in detail everything that was done and why. I Highly recommend this shop for their fantastic work, as well as their stellar customer service ! Thank You so much everyone! Dr. John Krawczuk
I will recommend Caliber Collision. The team there is sharp, highly knowledgeable and my car look great!
Everyone was courteous and helpful as well as professional.
They tolerated me an went the extra steps to help. My only disappointment was not in the excellent employees, but in the time quoted vs. the actual repair time.
My car was delayed by 7 days and they never told me about a delay!!
when I called (on June 21) to find out what time I should pick up my car the following day (June 22)
That's when I found out My car would not be ready
So unprofessional !!
From the moment I walked into the shop my overall needs and expectations were met to the fullest . Thank you !
Your staff are very professional and courteous .
The manager was extremely personable .
I will highly recommend you to my friends and family.
your automated text messaging system is not accurate and live person updates would be better. Also the insurance company was at fault at picking up my vehicle and delaying this, not caliber. Please do not contact me, there is no need.
Great body shop. Very professional. Chris was most helpful.
Tough job but Chris preserved
The staff was helpful and friendly.
There is a ripple on the door where repaired. I didn't notice it at first, but I'd like it to be fixed.
Your technicians did a beautiful job restoring my car. You would have to read the car fax to ever know work was done. Every person I dealt with at Caliber was polite, professional, and helpful. The entire experience was a pleasure. I would give Caliber the highest possible rating and will in fact, recommend Caliber to anybody who needs body work done on their car.
Make sure car is done right before stating car is complete. If finish did not come out right it should be redone no questions asked.
Fast, efficient and excellent work!
Making something look new again isn't easy. Only experienced body people could tell it was repaired. Thanx
My baby looks perfect! Beautiful work and really fast. Enjoyed the email updates very much. Would definitely recommend to others.
Found paint runs/drips, defects, orange peel and coupons all all that I need to remove myself.
Very professional. W/attention to detail. Loves the cute update texts.
They were very professional and personable. I will recommend and bring any of my future service to them.
Love the text updates and ALL the personnel up front. Everyone went out of their way to create a good experience.
You repaired the damage beautifully and I am so happy that the phone and garage door button work even though the computer system had to be disconnected. Thank you, thank you.
Unfortunately I am a repeat customer so I am extremely happy with not only the skilled workmanship, but the patience and pleasant attitude of all of the people who helped me. I would never go anywhere else and have recommended Bob Marsh and everyone else who is employed in this establishment numerous times. They help take the pain out of dents
Thank you, Gayle ****
Great costumer service, will recommend to friends and family and anyone who asks about repairs
Bob is great
Bob was excellent. Condition of car is excellent
I was kept completely informed of the progress of the repairs. The process seemed seamless.
All went well...the updates were great!
Good job to all!!
The staff at Caliber was very friendly and knowledgable and showed a genuine interest in taking care of me and my car. My car was repaired and returned to me a day earlier than estimated. And it looks great!
Completely professional, Very efficient and, great to deal with. I'm a very satisfied customer.
Kind and curtious service I received helped make a bad situation much better.
As of now I am ok with it
There is a scuff on the corner of the bumper I didn't see until I got home and the car was in full sunlight.
Great repair work & friendly staff. I sent a donation to St Jude's Hospital in Bob's name.
It's looks great. Happy with the updates on the car progress. Thank you so much. Also the office personal were awesome .
They did a great job. Very helpful through the whole process and communicated well with both me and my insurance. I would recommend them without reservation.
Nice job done courteous people
Sam the service writer was very good, kept me informed of what was going on with my vehicle. Brought vehicle in the week before as requested, was told they could order parts ahead of time to make quicker in and out time. I was told it would take 5 days, 2 weeks later was finally able to pick up my car.
You guys were AWESOME!! Thanks for making it happen and going above and beyond to have my vehicle ready for my trip out of town. Rob kept me updated throughout the process. Steve was great checking me in and letting me know what would be needed. Thank you all once again for making it happen.
Awesome experience! Would recommend caliber collision to anyone!
Bob Marsh did more than I expected. I would never go anywhere else. George Stephanos.
I'd like the updates I received almost daily. The car was completed before the predicted completion. Also the car looks great when I picked it up very please thank you
Bob was a wonderful person to deal with
It was so easy and painless. Car done ahead of time and it looks awesome!!
There are only a few things that will need touching up but all and all you guys and girls are great
Vehicle Make : Volkswagen
A pleasurable experience !
My experience with Caliber Collision was very wonderful! Everyone there was very sweet!
Very good customer service. I thank you.
They were great. My dad past away and completely missed my first appointment. After 3 weeks they were great about fitting me in. I can't thank them enough????
Customer service was excellent Only the Insurance Has issues geico
My car was held for one week for a 2hs labor job. And it was delivered unfinished.
I was the victim of your dealings with your unreliable suppliers, and the insurance company, that sponsors your shop!.
My feeling is, that you can't care less for your customer time.
Nestor A. Kleer MD
Over all it was good but there was sanding dust in side the vents and dash. And there is a wind noise comming in that wasn't there before.
Efficient, effective, service oriented.
Everyone was very helpful and professional.
we were originally told 3/4 days for repair, actual repair time 8 days.
Excellent job on the repairs and paint, and Bob Marsh was very helpful
Bob marsh get a great job of keeping me informed throughout the process..great job bob
The repair took 10 days which in my opinion was too long
Vehicle Make : Volkswagen
I have little black ants in my which I did not have when I dropped my car off.
I'm very happy with the results of the repair and the staff was very helpful and professional.
They really made up for what they did wrong!! They r very pleasant people!! It's just that I really wanted my new car back!! But they really did make up for it!!
I am simply delighted at the level of service and professionalism routinely exhibited by your staff. You consistently exceeded all of my expectations. As I mentioned, I'm not taking my vehicle anyplace else . Thank you again.
Great team effort and professional from beginning to end.
Thanks for a job well done.
Cary & Lee Jones
Good work, friendly staff, kept me informed, would use again.
Vehicle Make : Volkswagen
Very professional, knowledgeable staff
everything was easy , rental car right there, very happy with the work on my car. good job
Great energy and professionalism!!
Thank You for the quick Professional service and Communications
Samuel was beyond satisfying and accomodating!
Thank you all for the great job done on our car and service!
Excellent customer service!! Great communication and quick repair. Will definitely recommend your shop!
I had a horrible experience with trying to get my car fixed through the insurance co of the woman who hit me. When I finally arrived at Caliber I was exhausted by the experience. They were kind, helpful, and attentive to my car and my needs. They were able to help save not only my car, but he experience as a whole. They are professional and extremely efficient.
Good experience. Great work. Thank you
Great service and super nice people!
Everyone who worked at Caliber was very friendly and informative. The repair looks great.
Everyone was very helpful the moment I stepped into the shop. The experience is practically pain free. I didn't have to worry about anything. Good job, everybody!
Great service. Polite staff. Notified of completion prior to the established completion date. What's better that that...
Very professional team of employees and Bob was especially helpful in all areas.
Car returned perfectly and before projected return date.
Vehicle Make : Volkswagen
We were thrilled with our experience.
thank you for making the be look as good as new and also for delivering it before the expected date
Every stage of the experience was handled professionally and politely. It is obvious that customer device is a priority! In addition, my car looks great!
Great all in one experience with the claims adjuster, rental car and repair all working together.
We are very thankful with your service! Was fast and the office keep us update with the progress, ended before the estimate time!!!! And the people were very kind. Than you very much!!!
The service I received, from the moment I walked in the door, was the best service ever. Mr Anthony is outstanding! I truly appreciated his honor, friendliness & thorough work in servicing my car & explaining it to me. My car was completely clean inside & out, that doesn't happen everywhere. All staff were excellent & I would recommend friends to Caliber Collision without hesitation. Thorough, complete service like this with a smile is rare these days and was a refreshing experience. Thank you!
Fast, didn't have to waste any of my time
Great customer service, thank you
The entire experience was amazing. Ur Corp really is top notch. Thank you
Vehicle Make : Volkswagen
I was very impressed w the staff, I have had the pleasure of working with Bob in the past, jake was also very pleasant to deal with. Also I was very impressed with the vehicle coming back looking like new, I will continue to recommend them in the future. Thank again
Everyone was great! Got a fast repair done my car, it perfect like nothing even happened. I would trust them with my car any time. Bob communicated very well on the progress of my car. Definitely would recommend them to anyone that wants their car back in perfect shape.
Always a job well done. Great staff, very friendly and courteous
Every associate at the site was professional, courteous and highly skilled in customer satisfaction. The repairs were fast and the car looks great. Our sincere thanks for a job well done.
Geico recommended this location for repair. As with any customer involved in an "accident" this is not a situation anyone would wish for. Bob was not sensitive to our situation, seemed accusatory when asking if a non functioning control panel light was a result of the accident. His demeanor with my wife was extremely unprofessional when she stopped in to make payment. I would not suggest Geico recommend this location! Tina was very polite and acknowledged his attitude was less than expected as well. Customer service is so important, what a shame!
I was very happy with the service and the job.
Outstanding service. Great communication, great use of phone, text, email. Work well done. Staff super friendly. I can't think of any improvement!
Job repairs went beyond what was asked for. Caliber fixed and cleaned what was not on the list. The staff was personable and sincere. I would take my car to Caliber for repair and I will recommend Caliber to my friends at work.
Transportation to and from home provided.
Parts arrived as promised and work was completed on time
Good job you have good leaders
We have used Bob for many necessary repairs. He bends over backwards for you. Everyone there is professional and helpful. Hopefully we won't need Caliber collision for a while, but they will be the first shop we call.
Bob and the rest of the calibur team were excellent, and went out of their way to make the process as painless as possible!
I am satisfied with the repair, you did a great job. And thank you for been so caring. I had a great experience and I would go back if I need your services. Thank you. B. Franco
Love the up date texting. Very professional and pleasant staff. Work was well done and in a timely manner.
Great Communication on updates. Very friendly staff at the Dixie Highway location there in Jupiter.
What a great place staff was so accommodating and easy yo deal with the experience was a pleasure
Your location is convenient. Your employees are courteous, friendly and efficient. I received accurate and timely information about the repair process. Your coordination with Enterprise Rental about the rental car was seemless. The repair itself was perfect.
I've never had such a good car repair experience.
The quality of the job is really good and the personnel is friendly and professional.
I have one suggestion related with the insurance company. Please let the customer know if something that needs to be fixed is not convered by the insurance, so in that way the customer will be able to make decisions and work with you in order to get everything set at the time to pick the vehicle up.
Thank you for your great job!
Lexus looks good. One small item - Special screw missing to hold buckle in the trunk - therefore buckle not secured. I will give you a call.
Great job & I would definitely recommend their services.
Vehicle Make : Volkswagen
I had a great experience. Bob was exceptionally helpful and kept me up to date with several friendly phone calls
My car was done two days before the estimated date and was washed inside and out
Very easy to get the job scheduled and completed on time and with excellent workmanship!