Extremely pleased with the service, efficiency, friendliness and quality of work. You guys make fender benders fun again!
Great work in such a short time! Very pleased with the repair work.
My car looks brand new on the outside again from the scratches! It also feels brand new on the inside since getting a new door piece. I LOVED the daily updates I got through text messages! Everything was completed in a nice timely manner! I actually got it back sooner than expected!
Michelle at Service King done a wonderful job keeping me posted of how the truck was being repaired and when it was going to be finished everyone it's Service King done a wonderful job
You guys fixed my vehicle very well, such as having no damages, scratches, or dents. Also, my approximate time for the service to be done was a week and a half, but it actually was exactly one week, which was the best service I had ever had.
Excellent service Michelle was a great help
Everyone was great. All were professional, friendly & help in anyway they could. Special thanks to Michele.
The whole gang, Hector fixed my car a week earlier than expected and I was kept up to speed every step of the way. Robin was very pleasant o the phone and in person.
This was my second time there and they all did an exceptionally good job. Kudos to all of them
The car looks great, Service King provided excellent service, especially Manny. Appreciate the text updates as well. Very professional. I feel well taken care of.
Hector was so friendly and helpful!
Good communication during repairs
Excellent service - great communication during the process.
Very efficient & repair was done in a very timely
manner..And..excellent communication with my
husband & me. Great results on the repair!
I thought it was amazing how you all kept me in the loop with the whole process about my car via text! That stands out the most. Thanks so much and I will recommend your company!
All I can say is that the employed at the office was very kind and helpfull.
Manny has been very helpful keeping me up to date on the service of my vehicle. I appreciate his professionalism.
Just wanted to thank Hector for his great customer service and keeping me informed through entire process ..
Great staff! Michelle is great, she kept me up to date with every detail!
There was absolutely nothing wrong with my engine or sensors as I had just gotten my car serviced at Toyota right before my accident and now my car pushes when I drive it along with my check engine light on and my tire tracks button don't work at all.this is ridiculous as my car is a new car and I shouldn't have these problems at all as I didn't before the only things that needed repair was my axcel and body work I'm very upset and want my car back I working order as I am not happy with who ever was working on my car they had no business messing with my engine!
Michelle was very service oriented and friendly. She was very organized and all service matters were communicated when promised. The paperwork was explained and was extremely efficient. The car was clean, repairs properly and delivered on time. I would recommend Service King to anyone in need of this service. Thank you Michelle and Service King technicians.
There is nothing I will change. Just the front desk if she can be more pleasant as the other people. You guys will reach the five star.
Hello I went to get in to start the car and it would not start. That was a bit concerning as there was no damage to the front of the car. The service representative had a technician come out and jump start the car. Hopefully we will have no more trouble with the battery. The car is only about 1 year old.
My experience with Service King was exceptional - great communication, a respect for my time, and faster-than-expected work on my vehicle. Thank you!
I was so satisfied with not only to the repair work but also to Michelle keeping me updated on each stage!
Once the hood is adjusted and we have the correct rim it will be great. Michelle did a fantastic job.
Michele is a fine young lady who gave me great service I rate her at 10. Thanks
Michelle was very nice and made every effort to keep me well informed.
Michelle was fabulous ! The repair was done quickly
Michelle is amazing service went super smooth and I'm really happy. Thank you.
Man myny took such good care of us.!if I ever need any working on my truck again I will come to you .and I will highly recommend very highly recommend your service to all my friends and colleagues thank you again for such Victoria S
Michelle's customer service is truly outstanding. It's the kind of service we all look for but rarely encounter in today's world.
The repair of the vehicle itself has shown me that there are some really talented people in your body shop! Great job over all, thank you all very much.
Service King in Ocoee, Florida did an outstanding job repairing my vehicle after my accident. Manny was very helpful and kept me informed on the status of the repairs to my vehicle in a timely manner. I would recommend Manny and this Service King location to any of my friends / family for any of their future needs.
Went above and beyond. ????????
Friendly and great communication from Michelle.
My service king experience was great from beginning to end especially Michelle did a great job keeping me informed and up to date on everything.
Great follow up and adaptable to our request. Thank you for the help and assistance
I was expecting a hassle but i was so wrong. I was taken care of from start to finish with very little effort. I could not have been more satisfied with my sevice.
Michelle Uselis was fantastic. She kept me updated on the status of my vehicle throughout the whole process and was a pleasure to work with.
Everyone was friendly and helpful. My car repairs were handled quickly. I loved getting text updates.
I have problems with my rent a car, but the guy "Manny" helped me.
Great Service and Michelle was extremely professional and helpful!
Michelle was AMAZING. She kept in contact with me the entire time and answered any questions I had.
Michelle from service king kept us up to date on the repair of our vehicle. She was very courteous and always responded quickly to all my questions. The vehicle look great after the repairs. We were totally satisfy with our experience with service king.
What makes your establishment unique from others is the constant updates that are given to the customer from your employees. There is never a need for me to call and find out what's the status of my vehicle, because I'm continuously receiving text updates from your staff, most specifically, Michelle Uselis.
Thank for making a bad easy to deal with!
I was impressed with GREAT communication.
Clean professional office and polished staff.
When things took a little longer than expected the staff went the extra mile to explain in language that a customer can understand.
I would certainly bring my future business back to this Service King.
* I do however have a left turn signal out that was not out when I dropped the car off 3 weeks ago.
Michelle was very nice and intelligent I really appreciate her she's really good
Vehicle Make : Volkswagen
Michelle is the most pleasant person I have ever meet at an auto repair shop. You have an awesome employee.
Michelle was absolutely incredible and her guest service was top notch. She is truly an asset to your company.
Ron and Robin took care of me from Beginning to End with friendly smiles and confidence in their work.
They were excellent.
Recently had my truck worked on at Service King due to a rear end collision. I just want to say job well done to Michelle who helped me every step of the way while answering all my little questions while my truck was being serviced. Repair took only three days which was much faster than expected. Overall, very nice employees- clean facilities with top notch repair work.
Keep up the good work!
My representative was very helpful and went out of his way to make sure i was happy with my vehicle.
Excellent service! All employees were professional and courteous. I appreciate that the work was completed in a timely manner. Michelle did a great job keeping me informed about my vehicle.
Everyone was very kind and professional. My car looks great. Thank you.
Very exellent people ....God bless they company
Excellent and fast customer service!
When I walked in I was Immediately greeted. Nicholas ( geico) introduced himself to me and informed that he was almost done with one customer. Then Michelle came and introduced herself. I offered coffee and snacks. Nicholas was great with the estimate. Michelle kept me informed daily and the enterprise guy gave me a great car and was courteous and cute. I was so pleased when I picked up my car.
Love the daily updates and the quick response if I had a question.
Karla was great! She answered all of my questions and was very informative while my vehicle was having work done! The repair looks amazing and I couldnt be happier!
Very satisfied with quality of workmanship. Was completed ahead of quoted time. Thank-you.
The service was excellent and the staff provided 1st in class service..
Vehicle Make : Mitsubishi
Great experience. 10/10, would get rear-ended to experience such great customer service again.
Vehicle Make : Mitsubishi
Everything was great
Customer service was awesome, something does look weird with the trunk though
Extremely professional and pleasantly fast!!!
Michelle and Nic was awesome guys since the first moment at King!!
Everything was fast, clean and clear!!
I loved it!!
Michelle was great. Kept me informed every step of the way. Made the process as smooth as possible.
The main thing was the length of time to repair the car 28 days tho I know of no fault of your as explained by Mihelle Usslis.
I was upset as I had to extend my car rental twice.
Sinc my insurance covered car rental at 80% to 1000.00 and 20 days and I am responsible for 560.00
besides 5he 250.00 paid for the deductible.
It was nice that the the General Manager which Michelle called gave me back a 100.00.
Michelle was very plesant and kept me informed.
I am super satisfied. excellent customer service. Thank you very much.
Made my ride look brand new!! Awesome job! Very impressed
Car looks great. Manny is awesome
Finished faster than expected and looks beautiful!
I am really impressed by the excellent quality of craftmade ship and quick turnaround.
Everyone was such a pleasure to work with.
Great Customer Service.
Very friendly and professional stuff!!! Thanks to Nick and Melissa I got my car back fast and in best shape its ever been.
Good service friendly staff
Customer service. I give it an A.
Mucho tiempo en reparar el vehículo,
Michelle was so friendly and made the whole experience positive and easy. I was constantly updated about my vehicles progress and it was repaired a lot faster than I expected. If I ever need something else done to my vehicle I would definitely come back.
The repair is good and Michelle was very attentive and efficient.
Timely repairs done to satisfaction.
A wonderful job In A Timely Manner Very Professional Thanks
Great experience all around- service rep was very professional
Carla was extremely professional her and the Service aking team ensure to update me every single step of the repair.
Great job guys! Thanks! If we should need any repairs, we know where to go to.
It couldn't been better. And Michelle was very very nice and professional.
Great job and services and will recommend to others.
I wouldn't change a thing....great experience.
I had a great experience with everyone that I came in contact with while there.
Loved that my Chevy Sonic was repaired & looking as good if not better than new and from the manager to Carla who was my contact, everyone was very helpful & professional. She kept me updated everyday. This location was definitely a 10+.
I Really Like How Michelle Kept Me Up To Date With My Repairs And Tried Everything In Her Power To Make Me Whole And Complete Before My Car Accident.
Michelle was absolutely wonderful and made a very unfun process as simple and delightful as possible.
Mr. Manny kept me well informed about the repair process.
Vehicle Make : Volkswagen
Best service ever! Highly recommended!
Our experience could not have been any better!! Carla is outstanding, and deserves to be recognized for her "above and beyond" performance!!
We're very happy with the quality of workmanship, as well as the personal touch!
Thank you so much for making our experience with you a very pleasant one! ????
Walter and Virginia Macioszek
It was the greatest experience, the customer service was wonderful. I will recommend this place. From a scale from 1 to 10 Everyone was a 10.
While we did have some breakdowns in communication we appreciate the time and effort put into restoring our vehicle to almost new condition.
Very satisfied with how my car looks and just the whole service in general is awesome.
Michelle was excellent. She kept me informed every step of the process. She was knowledge, professional, and friendly. The shop team did a great job on my repair; my car looks great and I really appreciate the vacuum and wash!
Very impressed with quality of work. I couldn't even tell there was an accident. Excellent workmanship. Thank You.
I loved the up dates every day about "Graylin" every one was extremly knowledged and friendly .i have recomendet Service King to 5 other of my friends ! Out standing service .just outstanding !!!?and mrs Michel , what a jewel .thank you so much , Petra L
Excellent work, done quicker than expected, and the repairs perfectly matched, looked like nothing had ever happened. The service team was excellent and they kept me updated on a daily basis. Great work from a great team. Will definetley suggest to anyone who needs car work done. Thanks everyone.
Awesome service and customer skills
Great service, she was very nice and happy
Michelle was fantastic. She kept us informed on a daily basis and let us know step by step what was happening. You could tell that she genuinely cared about doing the best job possible.
Michelle provided excellent customer service and my car looks amazing.
Very efficient. Fantastic customer service.
Carla did an excellent job of keeping me updated and the car looks wonderful. I would definitely recommend Service King.
Everything was smoothe and went by in a smoothe fashion! Michelle, an employee that worked my car was very helpful and knowledgable.
Everyone was polite and helpful. The updates were great and we are pleased with the repair.
Wonderful experience and communication. Manny was great
Happy with their work, would send friends and family to them, also very good people that work there thanks a lot
Michele did a wondererful job keeping me update on a day to day base.
They did an excellent job in special Michelle with a great communication, Thank you all.
Excellent work very satisfied!!!
Super friendly and excellent communication
Work done well and quickly. Outcome as promised.
Everything went even smoother than I expected. All the representatives I worked with were extremely helpful and professional. The repair was done in a timely manner. You totally must be Orlando s best repair business. S. Luhrs
Vehicle Make : Volkswagen
Very professional and kept me informed through the whole process.
Excellent service and Michelle was so nice and helpful
Great quality work! Michelle is the best, the most excellent customer service ever. Terrific follow up and up dates!
This is the best service I have ever received. Michelle made it so easy. You should double whatever salary she is making. She deserves all of the money. Seriously, it's hard to find people who care and will deliver outstanding service. Do whatever you need to do to keep her around.
The individual attention and text messages were a nice touch.
Service King made this experience as easy and pleasant as possible! They were wonderful to work with, and the van looks better than before we had the accident:) Thank you!
Michele kept me informed of all the car repairs she was excellent to work with all the staff were great
Your staff is very professional and well trained.
Great customer service. Kept me informed throughout the repair.
This was the first time I had to submit a claim. Honestly, if this is was the standard then I can't imagine what would be any better. The communication was over the top. I never once worried about what was happens or if the job was going to satisfactory.
Vehicle Make : Volkswagen
I was highly satisfied with the job that Service King did on my Jetta. Michelle walked me through the whole process and kept me updated daily on the progress. I will definitely recommend Service King to everyone.
Michelle was great and the car looks good
Thank you for ALL the special attention and the ability to keep me ar ease w your service. My family and I appreciate your support - accidents can be so devastating but thank you for helping us keep calm.
Communication was exceptional!
Great experience would definitely recommend Service King to anyone in need of outstanding customer service ~ Carla Nicole & Craig got us in and out quick and easy with no hassle and kept us throughly updated on the vehicles progress.
The overall experience was extremely easy and convenient. Customer service was excellent. Repairs were done very well.
What a great group of folks to work with! Everyone was so friendly and the ongoing status updates on the service was great to see.
I hope to never have an accident again, but if I do, I will definitely be coming back to ServiceKing!
Very professional incredible service !!!!thank you !!!!
Extremely satisfied with service
Great friendly fast service! Will definitely recommend to others!
Michelle was without doubt excellent she deserves a five star rating
My customer rep Danielle was great , she kept me informed throughout the repair . I knew where the repair . I was happy with my service and I have another vehicle coming over next week.
Michelle was awesome kept in touch and in too of things very happy with the job perform
Manny was triffic to work with.
Missing the button to adjust the mirrors
Michelle by repair coordinator was fantastic. She an asset to your company.
She followed through with everything she said she
would. Your repair dept. also deserves cudos. They
did a great job.
I was impressed with the level of communication and quality of work and arbor.
Michelle from SErvice King made my insurance claim a very drama free experiance.They even brought my vehicle to me quick when I showed up early..That is a rarity these days.I will be back soon to get some more work done to my vehicle.
Michelle at the shop and Nicole with Geico
We're the most professional and capable service
Reps I have ever met! Great job you
Excellent service from staffs and get the job done earlier than estimated. They did the extra of car wash n vacuum. Would recommend to anyone with car body work.
Nicole is absolutely amazing; she's a huge asset for your company!! ????
An incredible team I may say ,good team work a job well done .I'm thankfull for the repair of my dodge challanger 2012 and pls to say that the car turned out like it came out of the dealership,paint job the front looks amazing...keep up the good work
Quick, efficient, professional.
Carla was exceptional!
10's across the board!
Kudos to the entire team!
Thanks for all your assistance through this event.
We appreciated the daily updates, the speed and high quality of the repair performed by your company. Ms.Uselis and Ms.Wagner were both professional, courteous,and provided excellent customer service.
Michelle was wonderful. She kept updating is everyday about the status of the vehicle and delivered it before time. Thanks again Service King. We are really happy with the work you did on the car.
Great attention to detail. Fantastic service
Michelle was extremely nice and updated me about the car every single way.
Service was excellent. Michelle Uselis provided multiple updates which kept me abreast of the repair progress.
Nicole and Michelle were very professional and friendly. Car was repaired quickly amd cleaned. Very satisfied!
Excellent service. Michelle is fabulous. Thank you.
Excellent service and enjoyed working with Carla. She kept me up to date with what was going on with my car.
Vehicle Make : Volkswagen
Having to have your car repaired is never fun. Your team did a great job and Michelle was excellent with the entire process. Car looks great. Thank you for your service.
My service rep, Carla, was friendly and very helpful. As promised, she kept me informed about the progress of my car repair.
What impressed me the most about this Service King is their commitment to excellence. When replace an existing part that came in defective, Ron who was looking after us, refused to put it on the truck. He kept us informed as he went to Plan B which looks like it was the better choice.
The group that works here are happy and always greet you with a willing smile and a pleasing attitude.
The service was excellent
Excellent job and service thank you
I have never been to a repair where I didn't have to call every day to check on the vehicle. Your repair team provded me with dariy updates and the staus.
Thank you to everyone who helped.