My representative was very helpful and went out of his way to make sure i was happy with my vehicle.
Excellent service! All employees were professional and courteous. I appreciate that the work was completed in a timely manner. Michelle did a great job keeping me informed about my vehicle.
Everyone was very kind and professional. My car looks great. Thank you.
Very exellent people ....God bless they company
Excellent and fast customer service!
When I walked in I was Immediately greeted. Nicholas ( geico) introduced himself to me and informed that he was almost done with one customer. Then Michelle came and introduced herself. I offered coffee and snacks. Nicholas was great with the estimate. Michelle kept me informed daily and the enterprise guy gave me a great car and was courteous and cute. I was so pleased when I picked up my car.
Love the daily updates and the quick response if I had a question.
Karla was great! She answered all of my questions and was very informative while my vehicle was having work done! The repair looks amazing and I couldnt be happier!
Very satisfied with quality of workmanship. Was completed ahead of quoted time. Thank-you.
The service was excellent and the staff provided 1st in class service..
Vehicle Make : Mitsubishi
Great experience. 10/10, would get rear-ended to experience such great customer service again.
Vehicle Make : Mitsubishi
Everything was great
Customer service was awesome, something does look weird with the trunk though
Extremely professional and pleasantly fast!!!
Michelle and Nic was awesome guys since the first moment at King!!
Everything was fast, clean and clear!!
I loved it!!
Michelle was great. Kept me informed every step of the way. Made the process as smooth as possible.
The main thing was the length of time to repair the car 28 days tho I know of no fault of your as explained by Mihelle Usslis.
I was upset as I had to extend my car rental twice.
Sinc my insurance covered car rental at 80% to 1000.00 and 20 days and I am responsible for 560.00
besides 5he 250.00 paid for the deductible.
It was nice that the the General Manager which Michelle called gave me back a 100.00.
Michelle was very plesant and kept me informed.
I am super satisfied. excellent customer service. Thank you very much.
Made my ride look brand new!! Awesome job! Very impressed
Car looks great. Manny is awesome
Finished faster than expected and looks beautiful!
I am really impressed by the excellent quality of craftmade ship and quick turnaround.
Everyone was such a pleasure to work with.
Great Customer Service.
Very friendly and professional stuff!!! Thanks to Nick and Melissa I got my car back fast and in best shape its ever been.
Good service friendly staff
Customer service. I give it an A.
Mucho tiempo en reparar el vehículo,
Michelle was so friendly and made the whole experience positive and easy. I was constantly updated about my vehicles progress and it was repaired a lot faster than I expected. If I ever need something else done to my vehicle I would definitely come back.
The repair is good and Michelle was very attentive and efficient.
Timely repairs done to satisfaction.
A wonderful job In A Timely Manner Very Professional Thanks
Great experience all around- service rep was very professional
Carla was extremely professional her and the Service aking team ensure to update me every single step of the repair.
Great job guys! Thanks! If we should need any repairs, we know where to go to.
It couldn't been better. And Michelle was very very nice and professional.
Great job and services and will recommend to others.
I wouldn't change a thing....great experience.
I had a great experience with everyone that I came in contact with while there.
Loved that my Chevy Sonic was repaired & looking as good if not better than new and from the manager to Carla who was my contact, everyone was very helpful & professional. She kept me updated everyday. This location was definitely a 10+.
I Really Like How Michelle Kept Me Up To Date With My Repairs And Tried Everything In Her Power To Make Me Whole And Complete Before My Car Accident.
Michelle was absolutely wonderful and made a very unfun process as simple and delightful as possible.
Mr. Manny kept me well informed about the repair process.
Vehicle Make : Volkswagen
Best service ever! Highly recommended!
Our experience could not have been any better!! Carla is outstanding, and deserves to be recognized for her "above and beyond" performance!!
We're very happy with the quality of workmanship, as well as the personal touch!
Thank you so much for making our experience with you a very pleasant one! ????
Walter and Virginia Macioszek
It was the greatest experience, the customer service was wonderful. I will recommend this place. From a scale from 1 to 10 Everyone was a 10.
While we did have some breakdowns in communication we appreciate the time and effort put into restoring our vehicle to almost new condition.
Very satisfied with how my car looks and just the whole service in general is awesome.
Michelle was excellent. She kept me informed every step of the process. She was knowledge, professional, and friendly. The shop team did a great job on my repair; my car looks great and I really appreciate the vacuum and wash!
Very impressed with quality of work. I couldn't even tell there was an accident. Excellent workmanship. Thank You.
I loved the up dates every day about "Graylin" every one was extremly knowledged and friendly .i have recomendet Service King to 5 other of my friends ! Out standing service .just outstanding !!!?and mrs Michel , what a jewel .thank you so much , Petra L
Excellent work, done quicker than expected, and the repairs perfectly matched, looked like nothing had ever happened. The service team was excellent and they kept me updated on a daily basis. Great work from a great team. Will definetley suggest to anyone who needs car work done. Thanks everyone.
Awesome service and customer skills
Great service, she was very nice and happy
Michelle was fantastic. She kept us informed on a daily basis and let us know step by step what was happening. You could tell that she genuinely cared about doing the best job possible.
Michelle provided excellent customer service and my car looks amazing.
Very efficient. Fantastic customer service.
Carla did an excellent job of keeping me updated and the car looks wonderful. I would definitely recommend Service King.
Everything was smoothe and went by in a smoothe fashion! Michelle, an employee that worked my car was very helpful and knowledgable.
Everyone was polite and helpful. The updates were great and we are pleased with the repair.
Wonderful experience and communication. Manny was great
Happy with their work, would send friends and family to them, also very good people that work there thanks a lot
Michele did a wondererful job keeping me update on a day to day base.
They did an excellent job in special Michelle with a great communication, Thank you all.
Excellent work very satisfied!!!
Super friendly and excellent communication
Work done well and quickly. Outcome as promised.
Everything went even smoother than I expected. All the representatives I worked with were extremely helpful and professional. The repair was done in a timely manner. You totally must be Orlando s best repair business. S. Luhrs
Vehicle Make : Volkswagen
Very professional and kept me informed through the whole process.
Excellent service and Michelle was so nice and helpful
Great quality work! Michelle is the best, the most excellent customer service ever. Terrific follow up and up dates!
This is the best service I have ever received. Michelle made it so easy. You should double whatever salary she is making. She deserves all of the money. Seriously, it's hard to find people who care and will deliver outstanding service. Do whatever you need to do to keep her around.
The individual attention and text messages were a nice touch.
Service King made this experience as easy and pleasant as possible! They were wonderful to work with, and the van looks better than before we had the accident:) Thank you!
Michele kept me informed of all the car repairs she was excellent to work with all the staff were great
Your staff is very professional and well trained.
Great customer service. Kept me informed throughout the repair.
This was the first time I had to submit a claim. Honestly, if this is was the standard then I can't imagine what would be any better. The communication was over the top. I never once worried about what was happens or if the job was going to satisfactory.
Vehicle Make : Volkswagen
I was highly satisfied with the job that Service King did on my Jetta. Michelle walked me through the whole process and kept me updated daily on the progress. I will definitely recommend Service King to everyone.
Michelle was great and the car looks good
Thank you for ALL the special attention and the ability to keep me ar ease w your service. My family and I appreciate your support - accidents can be so devastating but thank you for helping us keep calm.
Communication was exceptional!
Great experience would definitely recommend Service King to anyone in need of outstanding customer service ~ Carla Nicole & Craig got us in and out quick and easy with no hassle and kept us throughly updated on the vehicles progress.
The overall experience was extremely easy and convenient. Customer service was excellent. Repairs were done very well.
What a great group of folks to work with! Everyone was so friendly and the ongoing status updates on the service was great to see.
I hope to never have an accident again, but if I do, I will definitely be coming back to ServiceKing!
Very professional incredible service !!!!thank you !!!!
Extremely satisfied with service
Great friendly fast service! Will definitely recommend to others!
Michelle was without doubt excellent she deserves a five star rating
My customer rep Danielle was great , she kept me informed throughout the repair . I knew where the repair . I was happy with my service and I have another vehicle coming over next week.
Michelle was awesome kept in touch and in too of things very happy with the job perform
Manny was triffic to work with.
Missing the button to adjust the mirrors
Michelle by repair coordinator was fantastic. She an asset to your company.
She followed through with everything she said she
would. Your repair dept. also deserves cudos. They
did a great job.
I was impressed with the level of communication and quality of work and arbor.
Michelle from SErvice King made my insurance claim a very drama free experiance.They even brought my vehicle to me quick when I showed up early..That is a rarity these days.I will be back soon to get some more work done to my vehicle.
Michelle at the shop and Nicole with Geico
We're the most professional and capable service
Reps I have ever met! Great job you
Excellent service from staffs and get the job done earlier than estimated. They did the extra of car wash n vacuum. Would recommend to anyone with car body work.
Nicole is absolutely amazing; she's a huge asset for your company!! ????
An incredible team I may say ,good team work a job well done .I'm thankfull for the repair of my dodge challanger 2012 and pls to say that the car turned out like it came out of the dealership,paint job the front looks amazing...keep up the good work
Quick, efficient, professional.
Carla was exceptional!
10's across the board!
Kudos to the entire team!
Thanks for all your assistance through this event.
We appreciated the daily updates, the speed and high quality of the repair performed by your company. Ms.Uselis and Ms.Wagner were both professional, courteous,and provided excellent customer service.
Michelle was wonderful. She kept updating is everyday about the status of the vehicle and delivered it before time. Thanks again Service King. We are really happy with the work you did on the car.
Great attention to detail. Fantastic service
Michelle was extremely nice and updated me about the car every single way.
Service was excellent. Michelle Uselis provided multiple updates which kept me abreast of the repair progress.
Nicole and Michelle were very professional and friendly. Car was repaired quickly amd cleaned. Very satisfied!
Excellent service. Michelle is fabulous. Thank you.
Excellent service and enjoyed working with Carla. She kept me up to date with what was going on with my car.
Vehicle Make : Volkswagen
Having to have your car repaired is never fun. Your team did a great job and Michelle was excellent with the entire process. Car looks great. Thank you for your service.
My service rep, Carla, was friendly and very helpful. As promised, she kept me informed about the progress of my car repair.
What impressed me the most about this Service King is their commitment to excellence. When replace an existing part that came in defective, Ron who was looking after us, refused to put it on the truck. He kept us informed as he went to Plan B which looks like it was the better choice.
The group that works here are happy and always greet you with a willing smile and a pleasing attitude.
The service was excellent
Excellent job and service thank you
I have never been to a repair where I didn't have to call every day to check on the vehicle. Your repair team provded me with dariy updates and the staus.
Thank you to everyone who helped.
I am very happy with the service..thank you for fixing my car..soo thankful for every ones part in the repair..Big Big Thank you for Carla keeping me updated..excellent job!!I would definitely recommend service king to anyone even my parents:-)
Communications were excellent.i received almost daily updares on the progress of the work.MANNY DONE AN OUTSTANDING JOB ON THIS AND I HAVE TO SAY HE IS AN EXCELLENT member and representative for your company
Everyone was very pleasant. Manny was very helpful and knowledgable from start to finish. He kept me updated on the status of my car throughout the repair. My car was repaired in time quoted. Would definitely use Service King again if needed!!
Starting with the person at the front desk and every other person I came in contact with was efficient, information, and very personable.
A good team at Service King! Customer Service is great!
Michelle did an awesome job!
Michel was was great and we really enjoyed working with her!!!
Everyone was great. Michelle went above and beyond. Thanks again.
Although I was very satisfied with the work done and the customer service, it took almost 3 weeks to fix the car which was a bit frustrating.
Very nice customer service
Everything was the best it could be !!
Thank you !!!
You guys really have it together! Your guest service, the workmanship, the fact that everyone is in the same place....the way you kept me posted, wow! You provide a much greater experience than I've ever known in dealing with having anything done on my car! The industry should definitely have their standards as high!!! Thank you very much!
Job well done, really appreciate the daily updates, quality of work, made this issue very smooth. Thanks again
Excellent communication of updates of the repairs throughout the process
Great job... Satisfied customer
The entire staff is incredible. I understand that everyone plays an important role, but your front office staff sets the tone for a negative or positive experience. They far exceeded my expectations of customer service and customer satisfaction.
Marvin E. Vasquez
Service King service their customers with great and excellent quality service
Never experienced with any other company to keep us step by step
We're over whelm.with your great service .We thank you
Great service and communication!
Love the fact that I could keep up with the progresss of my car through texting....day one till the day to " take my car home."
Carla is very pleasant, loves her job and I am very pleased with the results.
Wasn't done right the first time but they fixed it.
Outstanding service! I was extremely impressed with the partnership among Geico, Enterprise and Service King. They took a terrible situation and turned it positive! I can't thank Service King enough for the easy process, friendly service and timely repairs. Exceeded my expectations and I would recommend to anyone in the future! A HUGE thank you to Michelle who was friendly, kind and professional when updating me daily. Thank you!!!
I would like to say i had a great service provider, she gave updates daily and made sure I was satisfied with the outcome.
Excellent experience from start to finish!
Carla was great at getting my car done on time & had great customer service! Very helpful
Thank you for your services and for keeping me updated at all times
Hang on to Carla. She is very kind and caring and a true pro at what she does. Thank you Very much Carla !!!
Michelle was outstanding. Pleasant , professional and kept
Me informed the whole way.
Michelle did a great job and was very attentive
Manny was very helpful and made the process easy and simple.
Service was fast, friendly and hassle free. We will definitely use service King again!
Great team! Carla was on top of everything all the time! Repair was completed in the time frame given as promised. Very friendly, courteous & stayed in touch with me. Thank you for a job well done!
Michelle was excellent. And the work is very satisfactory. We are very pleased with your service
I delt with Michelle the whole entire time and she was absolutely fantastic. She was on top of everything and constantly keeping me updated which made my process not only with my car but with having to deal with my rental car. I couldn't of ask for a better person to have taken care of me. Thank you to all that helped fix my car and a special thanks to Michelle for all her help
Thank you for your thorough communication, as well as the repair.
UR COMPANY N STAFF WAS VERY PROFESIONAL GREAT TEAM WORK THANK YOUR SO MUCH
Vehicle Make : Mitsubishi
Michelle was great - Michael too! Could not have been a better experience! Thanks for a super job!
Jason with Enterprise was excellent also.
Yes i was. Every one at service king were helpful and friendly. I would recomend them to my friends for their repair needs
Carla kept me apprised of the repair level with my car. I love Service Ming & Carla
Great service and I appreciate the updates each day
Carla was on top of the estimate, scheduling, intake of the car and follow up. Thank you Carla!
Great customer service by Michellle from Service King, Mike from Geico, and Pablo from Enterprise!!
Michelle was great! Very informative and very nice! :)
Great service and excellent customer satisfaction from start to finish
I was totally surprised with the experience I received from Service King. It was so easy, and Michelle was very nice. Loved the email updates. I didn't have to call and feel like I was bugging people to find out when my car would be done. Very pleased.
Repairs came out great, and ms Michelle took great care of me.
They kept me updated through the entire process.
Top notch customer service!
Service King did an excellent job on the repairs of my car and their customer service was excellent also.
Everyone was polite, knowledgeable and friendly. We were in and out in 20 min. And we were constantly updated on our car's status. We will definitely tell friends of our service and come back again.
Service King made easy fir me the process while my auto was being fixed, I was so happy for being informed all the time regarding the timely process and the rental I received was magnificent. Also my Santa Fe looks good as new, thanks so much!!