My car was pushed back 3 different times and when I was finally able to pick up my car I was told different times. The receptionist Greta is a rude and unprofessional employee who needs to learn other words beside hmm umm and idk.. completely rude and unprofessional I will not be back and I will never be a customer of apple collision or and apple sales again.
Happy to have you work on my car
Very good and reliable, friendly customer service. Great work guys!!
The car was turned in to Apple Collision on 17 Dec 18. Received weekly emails stating car would be done on 31 January then six days before that date, the date changed to **** February with no explanation as to why the delay. Had to call to find out what the delay was, and was told that they would call me on **** Feb to pick up. No one called all day. I called at 4:45pm to find out from receptionist “the car is still in clean up, but, yeah you can come pick it up and we close at 5pm.” Had to wait until 4 February to pick up the car only to find out that there was an indicator light on for TIre Pressure Monitoring System (TPMS) and it would not go away. Figured out that the TPMS was not registering any of the wheels, called to have Apple fix it and they stated “just drive it around until it resets itself.” Had to actually call Subaru service department to find out there is a special device needed to reset TPMS. Additionally there is a noise in the engine area that we are going to have Subaru service check too.
After everything, I would not recommend anyone taking their vehicle there.
Nice work, the only challenge was the time it took to get my vehicle back.
Excellent Work and Good Communication
Communication and updates on a regular basis.
Very professional work, great attention to detail great. Would highly recommend this shop. Completed the work a week ahead of schedule.Thank you!
Car looks great and everyone I talked to was helpful and always nice.
Fast, pleasant, and looks great.
Vehicle was ready ahead of schedule. I received status updates regularly. It looked and drove like a new car when I picked it up.
Quality and workmanship beyond expectations. Thank you!
Great experience working with the Apple Collision team!
Excellent communication with the updates on the repair progress of our car-and we are impressed with the craftsmanship of the repair. You can tell the entire Apple team cares about their customers and their “brand” reputation.
The updates were very much appreciated. My car turned out beautifully. The staff were friendly and helpful.
Thank you - keep up the good work!!!!
The repairs turned out great, and Cody went above and beyond to make sure I was happy!
Job well done will recommend to anyone
Very professional and a job well done,THANK YOU!
Apple Collision center was very professional with my car repair. They explained everything in detail from drop off to pick. I received regular updates on my car repair and that allowed me to plan for the pick in a timely manner. Outstanding!
Vehicle looks great. Great communication and prompt service.