Basically happy but some items verbally agreed to were not done.
Caliber worked closely with my ins co and it was an effortless repair. Thank you.
Repairs were completed on time
I really appreciated the text udates each day.
Final cleanup of car was not very good.
Great service! I hope I never need you guys again, but if I do, I know where to go...straight to Caliber Collision!
They did a GREAT job on my BMW.Very Very happy. I give an A+... Thank tou
Was very please on how you got right on the job, and you did what you said you were going to do . You are every nice people to work with, and will tell let others now . Thank you !!!!
I was so pleased of the great work they did on my car. I plan on bringing my car back to repair a spot where a rock chipped the paint on the front of my car.
My experience with Collision was hassle free. The staff took care of every detail and kept me informed on the progress of repairs.
Many thanks to everyone. What could have been frustrating and annoying turned out to be just the opposite.
Sincerely, Marilyn L
Y'all did a excellent job on my car. She is looking good.
Timely repairs. Staff professional. Good location.
Very well pleased Thanks caliber
Great service; great friendly people.. Very quick.. Felt like the staff really cared; not just another customer. Addressed me by name when I walked in the door and everyone was very polite.. The work done on the car looks good.. I trust these guys and would definitely give them my repeat business as well as recommend them to others.. GREAT JOB!!!! Thanks again!!
Took longer than expected and I believe there is still an issue with it. The truck has a shimmy at higher speeds.
Awesome work and even better service and communication.
Very good people to work with,totally satisfied
Vehicle Make : Volkswagen
Great job. Thanks
Good communication and the repair looks great.
Greg and Tod made me feel like family. Amy cared for me and my concerns better than any office professional I've met in a long time. She feels like my daughter. Mind you I walked in off the street. Where have they been all my life?
What a blessing for all their concerns, oh! And the work was to perfection. So glad that Greg told me of the other services they have. A customer for life.
I am extremely pleased with this entire experience. Would drive from Seneca to use y'all if at all possible.
Superb Service all around!
Not complete yet. Waiting on locksmith.
The tech who used the paint camera to match the color was very professional and explained how the camera worked which was really neat since I did not know that technology existed for cars. The manager was also very professional and explained my options very well. The paint matches perfectly. Sorry I am so late submitting my review, my wife's inbox is quite full.
The staff at Callipers are totally awesome! They are very professional and very accommodating. It was a great experience and I'm very pleased with the repairs.
I'm not sure that my lift gate is completely aligned. It doesn't feel flush/smooth. Staff is very accommodating and nice.
Very good service. Excellent workmanship.Nice people to work with in all. Thanks Tim for everything.
Tim was super helpful. We also really enjoyed the text alerts/updates about our car.
I am completely satisfied with the end result. The repair looks great, it looks as if nothing ever happened. I was a little disappointed that the price increased.
Being self-employed when I quote someone a price, I always stick with it.
Unless they change the rules. This was discussed with Ava but she had a
"I don't care attitude". Again I am very pleased with the way my car looks and I would recommend caliber collision to my friends.
Very friendly, also good work and got done sooner that expected.
They were great. Did what they said and delivered on time. Great experience.
Staff was extremely courteous. Work completed ahead of estimated date. Would recommend Caliber Collision to anyone.
Tim is an excellent communicator. Although there were delays (parts from Audi), Tim always made me feel that Caliber was watching out for me and my best interests. He also has done excellent follow up since I got my car back.
Staff was great! So helpful and made the whole process so easy!
Lack of communication
Lack of ownership
Lack of interest in the inconvenience caused by delays and poor communication
Tim was very professional and made sure that I had my car on time, my car looks great like it never had any issues I would recommend caliber to all my friends Co workers and fmaily
Great service. Kept us up to date and the quality of the work was excellent.
My car was even cleaned on the inside did not expect that
Thanks for doing the job in a very professional manner. They did what they said they would do. Completed the job when they said they would! They kept me informed of their progress all along the way. Tim communicated with me via text messages and with voice messages when necessary.
Awesome experience. I enjoyed the friendly staff, high level of professional service, and the text message updates about my vehicle.
Tim was great! And made my car look better than when I sent it in. And had it ready so I was able to go to work that night.
We are happy! You all did a great job!????
Pleased with quality of work and overall service
The manager, Greg, is already aware of our concerns. Thank you!
The people were very professional and went the extra mile to make certain that I was satisfied with the results. I would highly recommend their services for those that were in need of it.
Efficient, well done, and went the extra mile with the waxing and polishing.
Lynn is a wonderful mechanic. He does terrific work and is a true professional!
Some minor adjustments are necessary,
However all in all it was a very good job.
Vehicle Make : Volkswagen