Suzanna E.
Vehicle Make : Volkswagen
Great service. Over delivered on expectations. Thank you all.
**** V.
Vehicle Make : Honda
Workmanship was great. Car-rental pick up and drop off was convenient. Interaction with my insurance company was taken care of. Thanks!
Philip F.
Vehicle Make : Chevrolet
Great job
Debora W.
Vehicle Make : Honda
Everyone I spoke with was extremely nice - courteous and professional. All details were explained so that I had no questions. And I appreciated the rental car being dropped off at the shop so I didn't have to pick it up. All in all, a great team you have at Bill Rapp!
Molly K.
Vehicle Make : GMC
They handled everything for me so I didnt have to deal with my insurance company. I think the emails are a little excessive but did appreciate how fast my car was finished.
Kathryn S.
Vehicle Make : Chevrolet
Customer service was beyond amazing. Initially was going to go to Federico's (previously had body work done there), but not much availability, so Liberty Mutual recommended Bill Rapp. Glad I listened! Great work and great service!
Matthew V.
Vehicle Make : Subaru
The work was done well, I just wish the communication had been better. I didn't hear anything after I dropped off my car until I got a call two weeks later to pick it up within the next 4 hours. You don't need to contact me
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