Service King Lake Forest

Thanks for the updates throughout the process and thanks to Brett.

Great experience.

Great service and professionalism. Everyone was very informative.

Car looks great Thank you

Great prompt service and communications

6 days late and not fixed. Frustrated, unhappy and unsatisfied

Brie was awesome. A true testsment to your brand and company name (except she was a service queen)

Bree was absolutely wonderful and so professional in every way. She kept me updated every day. My car was finished earlier than estimated thanks to everyone at Service King!

Great!

The rep, Bree, is the best you can find in this industry!

Great staff. Very friendly and professional at the same time.

Great service with Brie! I liked recieving the updates. Car completed on time. Overall complete satisfaction! Thank you!

So far so good. Loved our representative, Brie Christensen. It’s only been a day, so hoping everything stays good and we have no problem!

Thank you for your service. I want to particularly thank your employee, Marie, for her professional and kind service. From beginning to end, Marie gave me updates and greeted me whenever I came to your business. She was extremely cordial every time I needed something. She also went out of her way to be nice to my boys when i came to pick up my car. She made this process much less painful than it could have been and it was greatly appreciated. I will recommend your business on the quality of your work and employees such as Marie. Thank you very much!

Do not contact me. Take me off this stupid auto text list. My experience with Brett and Service King was miserable.

Bree was great. She made the process easy and I greatly appreciated the updates. The whole experience was great!

The whole process was easy. I was getting updates weekly.

Great job! Thank you for the continual updates.

I was initially told I would be able to receive a ride home from the facility but was not told it would be in my car. Also, there is a ding on my screen of my Tesla . I have notified Bree and have been told they will get back to me. Bree has been wonderful.

I called and spoke with a manager at my location explained I was not going through insurance, paying out of pocket, no rental at that time. How long to repair my bumper, just a simple repaint, no broken clips or hidden damages. I was told if I brought it in the following week (on Tuesday after work) I would have the car back on that Friday. i received a message that the car was in on Thursday and on track. I received a call/text too on Friday my car had just made it in to the booth. Wouldn’t be ready until Monday. I was not happy because when I was suppose to get the car back, it was just now getting started. I had now already paid for a car service for three days that I should not have needed to pay for. Then I had to pay for a car service for three additional days and move my work schedule around so I could pick up my car before closing on Monday. I received a text again stating it’s on track and if any issues will be notified. I am heading down on Monday to pick up my car and call to let them know I am on my way. I was told it’s not done and being painted and still needs sealer. It wound be done until the next day. I ask why I kept getting texts stating it’s on track for completion but it wasn’t either day promised, and never was notified in advance. I had to pay just about $100+ in car services and move my work schedule twice to pick it up. I am so upset and disappointed in their service and the fact I was (as I see it) deceived and lied to. I was put in an I conconvent position multiple times and MORE costly situation then I ever should have been put in. On top of this the system that tells me my car is on track it a crock and misleading. I would like a supervisor or manager to contact me.