Very professional service...
Always a pleasure having work done at your shop. Thank you.
I am very satisfied with the work that was done on my 2019 Honda. Everything was very professional and they provided photographs of my car while it was getting serviced in their shop. The staff was very nice and got my car fixed right away!
Daily texts last week saying it would be ready this past Monday, then bogus excuses for extra work and costs on the work I was paying for. After arguments the extra $250 or so was knocked off, but then $60 some was added back.
On the work covered by State Farm, more double talk related to a headlight resulting in another day’s delay.
Customer service was great love that I was informed on the progress my car looks great thanks for everything
Major repairs were done beautifully, but minor repair requests I asked for upon dropoff (touch-up paint on both side view mirrors and replacement of passenger side door trim guards/painting of passenger side door trim) were not done. I ended up touching up paint myself on one mirror today.
Friendly staff and great customer service. Very happy with my bumper repair.
My car looks amazing !! The door panel looks outstanding!! I didn’t recognize my own car Grateful
I appreciate the outstanding communication between Fix Auto and myself through either phone calls or emails keeping me updated at all times on the status of my vehicle while repairs were being conducted.
Absolutely great job fast as promised officiant and very professional
Luis was amazing called him several times With questions regarding my car he was reachable and had answered all the questions I had
María on the front desk was very kind and very polite
The entire process was so easy and quick
Thank you for fixing the damages my car and looks amazing again.
I would definitely choose u again if I ever need to !!!
I'm so happy the staff there we're so helpful and Juan did an amazing job
The Fix Auto Chicago team is always awesome and provides great service that no one can beat!
They made the whole process hassle free, excellent update system and great customer service. Could not ask for more!
There is only one word that express the level of customer service, technical capabilities and overall experience and that is SUPERIOR. My car looked like it just rolled out of the show room. Jack C. was very detailed and it showed in the quality of work on my vehicle. Maria K. made me feel like I was her priority as soon as I walked in the door. I will recommend Fix Auto Chicago to family and friends.
Great job finishing my car before the weekend Thank you Jack.
I found the team at Fix Auto Chicago to be professional, helpfully communicative and thorough. The body work done on my car makes it look like new.
Good service, happy with the work they did. Really helpful