My car was repaired quickly and I was sent frequent updates to let me know what was happening. I would recommend Cole's to anyone who needs damage repaired.
Friendly staff. Quick turnaround. Helped with scheduling.
Staff was extremely professional. They kept me updated daily either through phone calls or texts. My truck looked great when it was completed. Would highly recommend.
Vehicle Make : Mitsubishi
Absolutely satisfied car looks beautiful
Amanda was incredibly professional and friendly! Great employee you have!
I am impressed with the pleasant professionalism
I experienced. All personnel at Coles were genuine in their interactions with me. I got notifications all during the process. I am now back in my new car. The car looks good as new and runs well,. There was seamless coordination with my temporary replacement vehicle. I received help from the young Enterprise liaison man, who carried items out of my SUBARU and placed my stuff in the BMW I got to use temporarily! I am very pleased and if need arises, I will use Coles again.
Vehicle Make : Land Rover
Excellent service and friendly staff!
Fast business, everything is back to normal
Repair works appear to be done very well. Excellent customer services- timely friendly and courteous. Thank you.
Great job! I’ll be recommending you.
From a customer service perspective, your 2 front desk reps were some of the best I have encountered in any industry. They are a big asset to your company. Give em a raise!
Thanks for another great job.
It was a pleasure working with your company. The staff was very knowledgeable and courteous. We were given numerous updates on the status of our car and the car was completed earlier than we expected. When we picked up our car, it had been cleaned inside and out. We would highly recommend Cole’s.
I an so happy with the service we got. It was so simple! State farm gave me a list of places to get the car fixed, I chose Cole's, (and I'm glad I did) brought the car in, and boom! Done! They kept me updated on what was going on and the car looks as good as new. I will always be highly recommending Cole's to anyone! Thanks so much! The car looks amazing!!
Great attention to detail and I appreciate Coles taking care of all the interfacing with the insurance company. good communication throughout the repair job. it was a very big job and there were lots of parts involved and things to pay attention to. everything came back with factory-like fit and finish. thanks!
I was BEYOND surprised with my car!!!! In fact, I feel that I love my car even more now! Not only were the necessary items replaced, but my car also looked BRAND NEW!!! I know that cars don’t last forever, but I am now hoping mine does! I feel like I’ve fallen in love with my car all over again! Thank you so much for bringing my 2010 Nissan Rogue back to life!!! :-D
My vehicle looks like new. Service was fast and efficient. The staff is great. They kept me informed. I would highly recommend Coles.
Excellent customer care excellent service would radiate 10 stars
Great job. Very professional from start to finish.