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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 694 reviews 80%
4 star 83 reviews 10%
3 star 22 reviews 3%
2 star 40 reviews 5%
1 star 29 reviews 3%
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(All Vehicle Makes)
Gloria L.
Vehicle Make : Chevrolet
5 out of 5
10/30/2020
I was very happy with the service I received. The staff was very friendly and courteous. My car looked brand new. The repair was done in a timely manner. I was updated every day on the progress of my repair which I really appreciated. I would recommend Auto Body USA to anyone that need a car repair.
Lee W.
Vehicle Make : Infiniti
4 out of 5
10/28/2020
THIS SHOP DID A VERY GOOD JOB ON MY CAR. CHRIS JACKSON WAS VERY HELPFUL TO ME WITH THE COMPLETE JOB FROM START TO FINISH. THANK ALL OF YOU!
Steven H.
Vehicle Make : GMC
3 out of 5
10/24/2020
I have given you 5 reviews im sick and tired if it one is enough . Leave me alone now!
Shannon H.
Vehicle Make : Chevrolet
5 out of 5
10/23/2020
Thanks so much to Pete S. and his team for the great repair.
Donald E.
Vehicle Make : Ford
5 out of 5
10/16/2020
Great service very fast turn around.Steve was great to work
Steve A.
Vehicle Make : Infiniti
5 out of 5
10/16/2020
Totally satisfied. Very professional and customer friendly.
Douglas T.
Vehicle Make : Jeep
5 out of 5
10/15/2020
Amazing work
Marilyn S.
Vehicle Make : Dodge
5 out of 5
10/14/2020
Everyone was so nice and helpful. Made sure I knew everything that was going on with the van. Thank you for helping me get through this as it was the first time I have ever had to get extensive work done in a vehicle.
Tamara C.
Vehicle Make : Lincoln
5 out of 5
10/13/2020
Very professional and will be making referrals.
Tyler S.
Vehicle Make : BMW
5 out of 5
10/9/2020
Dave was great to work with start to finish!
Samantha H.
Vehicle Make : Ford
5 out of 5
10/9/2020
Entire process was smooth and quick. Repairs look great.
Wayne H.
Vehicle Make : Chevrolet
5 out of 5
10/1/2020
all good
Jerry R.
Vehicle Make : Ford
5 out of 5
9/30/2020
Fast and very satisfied with the job thank you ????
Todd F.
Vehicle Make : Hyundai
5 out of 5
9/23/2020
Great as always
Susan E.
Vehicle Make : Toyota
5 out of 5
9/18/2020
Everyone was very helpful starting at the person answering the phone & on!
Ellen B.
Vehicle Make : Toyota
4 out of 5
9/17/2020
Angelo did a great job from start to finish even while he experienced some health challenges. He explained everything to me from the day I first had him look at my damage and during the repair process. He worked with me in dealing with the challenges from my insurance company and I apologize for all the problems and delays from my insurance.
Theresa H.
Vehicle Make : Ford
2 out of 5
9/12/2020
Maybe it was just really busy and things got missed, I've usually always had great experiences at westside. This time the door that was repaired is sharp on the edge, the car was dusty in spots I've not had dust before. I feel like I had to ask for my out of pocket quote for additional repairs several times and one of the things I asked for a quote to have repaired a couple times was never addressed. And the side of part of the repaired/replaced bumper isn't attaching fully. I also don't remember an additional scratch near the bumper needing repair but maybe that was there. Hopefully we can chat about next steps. Thank you, Theresa H
Janet H.
Vehicle Make : Ram
3 out of 5
9/10/2020
Repairs did take longer than originally planned due to parts not available Vehicle should have been rechecked upon drop off to identify any/all parts required and if not in stock already, get them ordered as job starts, not at the end Overall job was very well done but the several delays were frustrating
Mark D.
Vehicle Make : GMC
5 out of 5
9/2/2020
Appreciated the rapid turnaround on the repairs and also the help coordinating transportation and return of the rental vehicle.
David S.
Vehicle Make : Infiniti
5 out of 5
8/26/2020
Thanks for the great service and making everything right!

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