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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 81 reviews 87%
4 star 7 reviews 8%
3 star 3 reviews 3%
2 star 2 reviews 2%
1 star 0 reviews 0%
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(All Vehicle Makes)
Michael S.
Vehicle Make : Jaguar
5 out of 5
3/1/2016
Repair looks first class. Very timely!
****C.
Vehicle Make : Porsche
3 out of 5
2/19/2016
There's a rattle coming from the rear of the vehicle. I am going to remove all my stuff from the trunk and see if it goes away.
Robert M.
Vehicle Make : Infiniti
5 out of 5
2/17/2016
Excellent quality of work by the technicians and excellent communication by the office staff.
Winn C.
Vehicle Make : Volkswagen
5 out of 5
1/30/2016
Everyone was very nice. I really liked the status updates that were texted to me.
Teresa B.
Vehicle Make : Acura
5 out of 5
1/28/2016
Russell was completely helpful with everything that needed to be done. Thanks for making this experience as pleasant as possible. Teresa B
Mike B.
Vehicle Make : Porsche
5 out of 5
1/28/2016
Excellent communication, courteous staff, and work was well done. Thank you!
Dustin V.
Vehicle Make : Audi
5 out of 5
1/20/2016
The Harper team was great to deal with. Their actions show that they take pride in customer service, great communication and quality workmanship. They did everything they could to get me OEM parts for my car but in the end I had to pay the difference because Shelter Insurance has no regard for safety and making sure that cars are put back together with quality parts. My son was hit my one of their clients and they were absolutely horrible to deal with. Can't say enough about the folks at Harper. Highly recommend them. Love the status dashboard web site that tells me where my car is in the repair process.
William G.
Vehicle Make : Hyundai
5 out of 5
1/18/2016
Thanks
John C.
Vehicle Make : Acura
5 out of 5
1/18/2016
Repair looks new
Jake T.
Vehicle Make : Infiniti
5 out of 5
1/15/2016
Best repair shop ever.
Connie W.
Vehicle Make : Volkswagen
5 out of 5
1/11/2016
Great staff
Cloyd B.
Vehicle Make : Volkswagen
5 out of 5
1/9/2016
Very professionally done, workmanship was excellent, staff was very professional. We will return if we need additional repairs.
Chris B.
Vehicle Make : Volkswagen
5 out of 5
12/26/2015
The collision repair that was completed on my car was superb. Metalwork and paintwork were flawless. Very pleased with quality of work and the craftsmanship and professionalism of the staff. Justin Maples and Graham were very open, honest, and upfront about the repair process and the schedule, and made the interactions with State Farm for supplemental estimates seamless, and also made interactions painless with Hertz for Car Rental. Both Justin Maples and Graham were a delight to work with, were great at guiding me through the process, and both represented your business very positively and favorably. This repair experience far exceeded my expectations. Thanks to both of them and also to the excellent craftsmen working behind the scenes performing the repairs. Denise was also always helpful and friendly taking care of the administrative support tasks. Please share my compliments to Justin, Graham, and Denise for a job well done and an excellent customer experience. Thank-you for a job well-done. Chris E. Beckham. 2001 New Beetle.
Tim K.
Vehicle Make : Infiniti
5 out of 5
12/18/2015
Harper Infinity was amazing to work with!! Thank you!
Vitaliy R.
Vehicle Make : Honda
5 out of 5
12/17/2015
I like very much the way you operate, how precise is your timing and promises. I'm impressed. Very good job!
Rick S.
Vehicle Make : Ford
5 out of 5
12/12/2015
Great team and excellent work
Shauna T.
Vehicle Make : Acura
5 out of 5
12/11/2015
The staff was very professional and went out of their way to meet my needs. Really appreciated the ride to pickup my rental vehicle. Our vehicle looks amazing. Thank you.
Peter H.
Vehicle Make : Volkswagen
5 out of 5
12/8/2015
You did an outstanding job right on time. Thanks
Laura W.
Vehicle Make : Volkswagen
5 out of 5
12/1/2015
Everyone was kind and helpful I loved the emails that kept me informed about the progress My Red Fury "car" looks fantastic
Wayne J.
Vehicle Make : Infiniti
3 out of 5
11/30/2015
Initial impression things look good. If anything discovered later, will contact you. Wayne J

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