I was kept up to date on the status of the vehicle and the shop did a great job on the repair
All seems great! Thanks.
And thanks for the courtesy given and the COVID awareness and practices.
Great job with the repair and very professional staff. Also, great with communication.
I appreciated the calls and texts about the status of my car. It now looks like a new car! Great job!!
They were great at keeping me informed every step of the process, texting me daily update status on my car. It was taken care of quickly. Everyone was courteous which made this frustrating ordeal easier on us. Thank you all!
Vehicle Make : Volkswagen
Everything about my experience was excellent. I would definitely use your shop again.
I enjoyed my interactions with Sara. She was very amiable and professional. She was also very communicative by informing me with updates regarding my vehicle. She made my experience very pleasant.
The lady up front was beyond nice and made my experience 100 times better.
Very proactive team to contact me for estimate, scheduling the work, and upon completion. Very pleased with the work that Dustin and is team did!
The car is not only completely repaired but I also detail cleaned.
Well done again. Will return for future work. Thanks.
Great job! Appreciate the service provided by Sarah and Andrew. Very satisfied with car Craft!
I really appreciated the daily updates on my status. I found all the employees polite and very professional. I was thrilled that my car was returned perfectly repaired, as well as washed and detailed. I’m a very happy customer. Thank you.
I was informed during the entire process on the repairs to my car. Dustin was very helpful, polite and courteous, as well as the receptionist.
Our Jeep looks great...Thank you for providing us with regular updates throughout the repair process and for making the damaged area of our vehicle look new again!
Jill & David Ray
Nice, timely, and good work
Excellent customer service and quality repair. Being a USAA certified shop and dealing directly with USAA on repair matters made this as pleasant a process as possible under the circumstances. I wouldn't want to use you again (no offense), but if I needed to, I would not hesitate.
I had an amazing experience Dustin and Sarah were very nice and easy to work with!
You guys were great! Awesome friendly staff! Fast service!! I'm happy with my service there and I will return again for more work! Thanks!!