Nouny V.
Vehicle Make : Toyota
The staff's are very friendly and courteous. My car was fixed on time as promised.
Michael E.
Vehicle Make : Honda
Thanks for the updates throughout the process of my car being fixed. Good job Rusty!
Priscilla W.
Vehicle Make : Chevrolet
Employees are always helpful and courteous. Rusty is exceptional. Always
keeps me informed.
William P.
Vehicle Make : Chevrolet
Rusty Clark exceeded the standard of Lone Star Chevy! I was very pleased with his updates and the quality of work.
William Ponder
Yolanda J.
Vehicle Make : Ford
You all did an awesome job on my suv. My vehicle look like it had never been damaged. 4 thumbs up!!! Thank you for the updates along the way and the pride your employees take in doing their job. Thank you all.
Barbara D.
Vehicle Make : Chevrolet
Rusty was very helpful. Pickup looks great.
Rosalind B.
Vehicle Make : Dodge
I asked if the team would do me a favor and check the air pressure in my left rear tire. They did that and checked them all at no
additional cost.
Rebecca O.
Vehicle Make : Chevrolet
I always enjoy working with Rusty. I appreciate his honesty and integrity.
Renata D.
Vehicle Make : GMC
Appreciated the communication throughout the process, it made the experience so much smoother.
Marissa L.
Vehicle Make : Dodge
The staff were very professional. They went above and beyond in making sure that I was satisfied 100%. Thank you!
Febra C.
Vehicle Make : Chevrolet
The team did a great job. Rusty was very helpful and informative. I am very pleased with the result
Mellanie K.
Vehicle Make : Honda
Rusty Clark went above and beyond the call of duty for making sure my repairs were completed the right way! We had a little hiccup with my repairs and he went to bat for me (and my vehicle) and made sure his customer service was top notch! I felt very comfortable working with him and his knowledge showed me that he cared about me as a customer. That's rare to find these days.
I would also like to say that Betty assisted me in a time of need while Rusty was at a corporate meeting. She didn't bat an eye or tell me that I was not her account. She dove right in head first to make sure I was taken care of while Rusty was out of the office this particular afternoon. That's what I call team work and kudos to the two of them for make me feel special!
Sincerely,
Melanie Killian
Desmond S.
Vehicle Make : Volkswagen
My car and the repairs were great! Rusty provided beyond expected customer service. He stayed in contact with me throughout the process and was more than helpful with any of my concerns. I would say though, that the girls at the front desk could have a little more life, they were kind of dry and impersonal. Overall very satisfied with the experience!
Kathryn D.
Vehicle Make : Chevrolet
Rusty has always done a great job keeping me in the loop about my repairs. Another job well done!
Douglas B.
Vehicle Make : GMC
You need to work on your email updates. I often got multiple updates, each with different completion dates for the repair.
Bruce M.
Vehicle Make : GMC
I am very pleased with the repairs. I would recommend Lone Star Chevrolet to anyone who needs collision repairs.
Robin H.
Vehicle Make : Chevrolet
Rusty was fabulous and his communication to me He kept me fully appraised as to what was taking place with my car. And when I picked my car up he came out to meet me and shake my hand And then when I went out to examine my car I noticed that not only was it repaired fantastically, but it was also clean. I know when I drop that car off it was in need of a car wash and vacuum but when I pick it up from you guys it was perfectly clean. I was so happy and so relieved. Thank you for your wonderful service
Gordon W.
Vehicle Make : Chrysler
excellent communication on the status of my repairs and completion
Mary K.
Vehicle Make : Chevrolet
We were completely pleased. I saw a USAA vehicle in the parking lot as we were leaving and stopped to relay our satisfaction to their employee.
Shudney C.
Vehicle Make : Chevrolet
The team did an excellent job and keeping me updated on the progress of my car.. Rusty provided excellent service..thank you
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