Kyle P.
Vehicle Make : Nissan
Lenah was very friendly, fast, efficent & professional with her quote & car was done in a very fast manor!
Paige M.
Vehicle Make : Toyota
I got four estimates for my car and Hall’s was not only the best price, but I also liked the facility best. The parking lot wasn’t crowded, the office space was clean, the people were friendly, and it seemed like the most organized auto shop I went to. My car was in the shop for longer than expected, but it was worth the wait. To me it seemed that Hall’s was aware and attentitive to the fact that auto repair is expensive (even though it wasn’t coming out of my pocket) and that not having a car was inconvenient. But, they worked as quickly as they could, and put a lot of effort forward to make sure I got not only a good price but the best quality bumper put on my car. The shop came recommended by a Ken Towery employee who said Hall’s was reasonably priced and did a good job, even to his picky standards. I have to say I agree with him now that I’ve experienced Hall’s. And, when I got in my car I noticed it had been cleaned. Not only was the exterior cleaned, but it was vacuumed, dusted, and the windows were wiped off. It was like having a new car all over again! All in all, the service was great, and even though my car was in the shop for way longer than expected, I never felt that I needed to get angry at Hall’s because Shannon was so nice and even grateful that I was okay-ing the extended stays, and my car was returned to me in perfect condition. It was obvious my car was in good hands. Job well done!
Shirley F.
Vehicle Make : Lincoln
Finished the work in a timely manner
Robert W.
Vehicle Make : Mercedes
The service and work were both outstanding. I was hit from behind and now the car looks like it never happened.
Donna W.
Vehicle Make : Toyota
Very good service.Thank you
Darrell C.
Vehicle Make : Toyota
best shop in town
Alison E.
Vehicle Make : Subaru
We could not have been treated better. Thank you!
Joel M.
Vehicle Make : Nissan
Car looks good. Thanks.
Felanice Y.
Vehicle Make : Toyota
They finished my car faster than the original date and time.
Henry F.
Vehicle Make : Mitsubishi
Missed my original appointment and they were able to accommodate a new appointment that was convenient for me. thanks
**** G.
Vehicle Make : Nissan
Carstar, Hall's Collision does great work and I have been satisfied with work they have done in the past. However, this time I requested that I would be contacted with information regarding my car instead of my husband because I am easier to get a hold of. All emails were sent to his email address instead of mine, I was called when the car was complete. I spoke with someone at the office about this issue. Also, when I picked up my car the bumper was a bit loose and had to be sent back to tighten the screws on the side so that the headlights were not further recessed one side more than the other.
Jennifer D.
Vehicle Make : Nissan
We love Hall’s! The staff is friendly, the updates are timely and informative, and the work is top-notch.
Silvia S.
Vehicle Make : Nissan
I will recommend to others. Excellent job and experience. Best price in Louisville.
Laura B.
Vehicle Make : Honda
We voice our opinion about your employee James, who seem to be disgruntled about something and that was showing through when he talked to us. We had questions and the answers were short and snappy. Since then we have corrected the problem that we brought up, and it only took me a few minutes to do it. Other than that the paint job was fabulous and Tim's customer service was outstanding! If we have any Automotive work that needs to be done in the future I am sure we will come to you first. Thanks
Mikeal P.
Vehicle Make : Lexus
Work looks good and representatives were very polite and responsive as well as focused on ways to minimize cost exceptions/add-ons.
Mikeal P
Patricia, Ken.
Vehicle Make : Ford
Working with Tim Carver was a pleasure.
Guillermo C.
Vehicle Make : GMC
Great experience, excellent customer care especially from Lenah ****, who kept me informed every step during the repairs. I would recommend this place to all my friends and family members!
Thanks for your excellent care and dedication
Hanivis Cruz
Brad B.
Vehicle Make : Toyota
Mark ****treated myself and my vehicle great. I highly recommend Hall's!
Laura S.
Vehicle Make : Mazda
Looked great!
Paul M.
Vehicle Make : Acura
Good work
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