The team was very curitious and very patient to hear back from the insurance company. The process was very stressful for me because it was the first accident that I had ever been in but the team was so caring! Definitely would come back to Abra for repairs in the future.
I am currently in ElPaso,TX and had a friend pick my vehicle up. So, I can’t speak to the actual work, although it looked great in pics and she said everything looked right. As far as my experience with regards to customer service...top notch!
Very good service & Good status reports!!!
Best customer service experience so far!!
Friendly and helpful. The entire process was also quick and simple. A very good experience for my first time at a body shop.
Thanks my vehicle looks great
Keep up the good work. You can’t even tell my door was dented. My dodge looks just like I bought it.
The customer service needs to be improved. Every time except I was told they would call back later in the day or the next day they never followed through. I always had to call them back. If you say you are going to call the customer back at a certain date it time then I expect that to happen. It never did. Unacceptable customer service.
Staff were very professional and kept updating us on the progress of the repair.
Fast, professional, and friendly. Love ABRA!
They are awesome over there. Every time I go in I'm greeted and welcomed in.
I will be coming in on Monday to resolve my issue.
The service seemed weird. I drop the car of one day and they said they’ll check with everything and would text me. The next day I never received a text and called them and they said they hadn’t even estimated it yet. So I wait two more days and they still didn’t text me again. And on Friday my car still isn’t done. They had to order a new part and now I have to bring it in again
The team at Lakewood was awesome! My car looks gorgeous! Such a great staff and a great result!!
Job was done quickly ,and car look very good.