Was very pleased with overall experience with Abra. Did a great job in matching paint color to my 2002 Tundra Truck. Satisfied to the extent that I brought my Lexus in for some minor work. Once again, pleased with the work that was done. My daughter plans on taking her Corolla there for some minor dent repair. Rick
Communicated well throughout the repair process and all the employees were very friendly and considerate!
The repair requested was quick and efficient. The quality of work looks great. Abra kept me in the loop at all times and gave confidence that they were working quickly to get my vehicle back to me. Thank you Abra for a job well done.
Walt was straight forward and effiecient in processing the estimate. Joelle was friendly and pleasant with every phone call and update. Steve was determined to make sure the job was done right and the work was held to a high standard. The ABRA team did do a good job in communicating the delay of 3 additonal days due to additional paint to make it look flawless. I appreciate the attention to detail and quality of work. Thank you!
Walt was wnderful! He was kind and thought, and gave us updates via phone and email daily. The car looks and works great. Thank you!
Thank you all so much for turning this into a pleasant experience. It **** that the accident happened but you guys took fantastic care of me and my car. It's beautiful thank you all at Abra. I will tell everyone I know about you guys.
Thank you ,
The work was well done and completed in a timely manner.
Thank you guys for being so amazing to me, the customer service was amazing, my car was fixed right away and everything went so smooth, from calling to make an appointment, to picking up my car.
Joel was awesome and offered great customer service! Dave prepared my car quick and the result was perfect.
Mr. David Prak and team helped me tremendously throughout the repair process. They gave me constant updates via phone and email. Car looks better than before, it has been stressful dealing with aftermath of accidents but I am very glad I was able to choose ABRA for repairs. Thank you again.
From the very beginning, at the satellite location, I had an excellent experience. Everyone is willing to work on your problem and makes it their priority. They understand that time is precious and work diligently to provide quality with that in mind. USAA recommended I get a second opinion for my repair and I'm glad I pursued it through Abra. I would go back in a heartbeat for any repairs or services needed in the future. Thank you for the genuine, hard, and honest work!
It seems to be very early to answer a question like what you have asked. I won't know the real answer to that until many months have passed!
Nicely done. Detail waxing a very pleasant surprise!
Insurance approved my repairs on the morning of 7/13. Evening of 7/14 I called to see the status of repairs and was told they hadn't been approved. Abra said they needed to update the system and then apparently found the approval from the day prior. Repairs were not started until 7/17. Car was supposed to be completed 7/21. I returned my rental on the evening of 7/20. Afternoon of 7/21, Abra rep, David, remembers that the tire needs to be replaced and alignment done. Car then goes to Les Schwab and was not done the afternoon of 7/21 because it got to Les Schwab too late.
When the car first went to Abra. I dropped off at South Hill. I got a call from the River Road location that they had my car (which was fine), but then I got a call from another Abra rep who had no idea where my car was and asked me where it was.
Vehicle Make : Land Rover
The work was excellent
Thank you guys keep doing such wonderful work
You guys were amazing, and the man I worked with was one of the most professional and friendly people I've ever met
My car was repaired very quickly and I received very friendly, informative service. I had a great overall experience.
The receptionist was exceptional. She kept me informed, was extremely courteous, and made the repair and rental car process incredibly easy.
The car looks great too!