From the moment I walked in I was amazed to hear that Auto Nation was able to act IMMEDIATELY by receiving my vehicle and having a rental ready for me to sign out there on sight. I expected to wait for an open appoinment to be available, perhaps a day or two...but not IMEDIATELY! Throughout the repair process JP contacted me on more than one occasion to update me on the progress. A couple of times I called him but failed to reach him. I was so glad to see that he contacted me in a very timely manner. The repair was complete and I was quickly notified to pick my vehicle up and it looked EXCELLENT!!! I saw nothing less than top-notch professional work with a superb finish. Hats off to the hard-working mechanics and inspectors, as well as, the admin folks for pushing the necessary paperwork. I will definitely drive my 2016 Toyota tundra with extreme confidence showing off the great work Auto Nation put out. Thanks so much Auto Nation!!!
JP always kept me well informed on what was going on with my vehicle.
Everyone there is very helpful and understanding.
Our truck had been vandalized, and it was comforting knowing we were being fully taken care of by our Geico and Autonation team. Very smooth process.
Fabulous service from beginning to end!
Megan kept me updated on everything. Although the repair encompassed many things we couldn’t immediately see, the cosmetic repairs were on point. The car looks good and was really clean when I picked it up (way cleaner than it’s been thanks to two kids).
I was completely satisfied with the overall repair and experience. There was only one complaint and that was that I they forgot to put on the bracket for my licence plate
Roland was great to work with and he answered all questions for me. I appreciated the service provided by Roland.
Megan was professional and did a great job communicating throughout my experience. The work completed looks great!
Great customer care, and fast service
PJ I believe was my techs name made me feel completely in good hands. I feel that the price was right and he went above and beyond and made my entire car look new again. Thank you PJ. You are an invaluable asset to your company.
Meghan was very professional and kept in constant contact regarding the status of my clain. The car looks beautiful
Megan Chapa was awesome, she called us weekly to give us updates on the repairs on our vehicle. With her keeping on top of everything the work on our vehicle was completed a week ahead of schedule. She is a sterling individual. You are lucky to have her!
Keep up the awesome work, the team does a hell of a job
Excellent service...very caring...the personnel were extremely professional and very prompt...will recommend them to everyone
Excellent service, Roland Tapia answered all my questions, was very knowledgeable and professional! Thank you!
It was quick, and I am completely satisfied with the service I received.
They were awesome! Thanks
Megan was amazing! Super friendly and kept me well informed throughout the entire process! Exceeded my expectations I will never use anyone other than Auto Nation collision! My truck looks brand new!