When my car was hit I called Lexus of Tampa Bay to ask where I should take my car to repair the ding in my door. They referred me to the Autonation Collision Center . Kenny provided me with exceptional customer service.He contacted Enterprise on my behalf and I was in a rental in minutes .Two days later my car was ready. The repair exceeded my expectations. The car looked good as new.Additionally ,I left money in the car . I thought I’d cleaned it out. It was in the cup holder when I picked up the car.
Great communication and updates
Vehicle Make : Mercedes Benz
The whole process was very easy and they were very accomodating
Amanda was amazing. Professional, kind, and efficient. Had an excellent experience. Thank you!
Amanda did a great job of keeping me informed of where my vehicle was through out the entire process.
Great service and great work. The car looks new. Thank you!
Personal are friendly, they keep me informed on all repairs as they happen
Your staff did an excellent job on my repair! They were very professional friendly and efficient.
I don’t like being lied too and kept in the dark !
Very professional, efficient, and focused group. Thanks for your fine care.
Regards- RS Hart
Chip and Amanda at the Lexus of Tampa Bay collision center did a wonderful job. They scheduled the repair and had the rental car ready for me when I arrived. The repair was completed thoroughly and expeditiously. The workmanship by the mechanics and body shop specialists is flawless. My BMW looks beautiful.
Amanda and Chip were very professional. They kept me updated on my vehicle and answered any questions I had in a timely manner. My car came back looking brand new! I loved it, thank you guys and thanks to your team.
Great job and done perfectly, professionally and ahead of time.
Excellent service, wonderful communication about car repair progress, fantastic customer service
The facility was extremely professional. From Allision who answered the phone and took messages that were always responded to in a timely fashion to Amanda Pastora who was consistent in keeping me informed regarding the progress of the repair. She was also extremely helpful in guiding me through the process with the insurance company prior to the repair. I never expected to have such a pleasant experience after a car accident. It always nice to be pleasantly surprised!
I'm really greatful! My car looks absolutely stunning! I would recommend Lexus to anyone and everyone.. Customer service was amazing everyone was so great everyone was super nice and super informative. Thank you so much Lexus!
The work done by Chip was excellent. While the vehicle was finished a day later than originally estimated, I was informed daily of the progress by Amanda. Thank you.
Great job! Like the daily updates! Completed a day early!
Great communication from Chip and Amanda