I have not dealt with insurance in a long time. I was very impressed with how easy Dustys made it for me to get my car repaired. Everything went very smoothly and the communication was very good throughout. My car looked better than it did before the accident. Thank you!
Left scratches on my car.
Overall excellent service from all members of the team. One small observation: the young lady at the front desk (not Linda, the other young lady), was asked by a co-worker if she needed any help. As I was waiting to be helped, she pointed at me and said "well, that guy needs help". Not a big deal, but maybe a little more professionalism would help. I'm not used to service providers pointing at me and referring to me as "that guy". The next costumer might take offense.
Thanks again for the great service from everyone!
It was hand led well from start to finish. Jessica kept me updated and the was completed on time.
Front desk staff were knowledgeable and friendly. Jessica was great; I really appreciated being kept informed on such a regular basis.
Wonderful job. You guys went above and beyond even cleaning the inside of my car! Will definitely keep you in mind if I ever need something else.
Very professional and helpful throughout. When I picked up the car the man who checked out the final work with me spent quite awhile going above and beyond filling in some scratches that were not part of the work. It was very much appreciated.
I've never had a collision before and never needed to hire a firm for body work/ repair. I didn't know what to expect, but I am ****,000% satisfied. The work is stellar and the service was fantastic. Allan was my point of contact and he has been supremely helpful and keep me in the loop of repair progress and unexpected delays. I hope never to need car repairs agin, but if I do, I know who to call. Thanks you!!
I was blown away by Dusty's service! You guys help deal with insurance, arranged the rental car ... just went above and beyond and meant so much! You had amazing customer service and everyone was so nice!
Keep up the amazing work. Thank you for working so hard and making this such a great experience.
Went way beyond my expectations or any other experience I've had before!
Thank you for being completely professional, helpful, and friendly throughout the whole process. This was the first time I had to repair a car due to a collision, so I truly appreciate the guidance I received from the Dusty's Collision employees while I was going through the process for the first time. I brought my car to Dusty's annoyed that I had to deal with repairing it, but after looking at the repair work I am completely convinced that my car is as good as new. Thanks for the good work! You have definitely earned my recommendation if anyone I know needs collision repairs. Also, thank you for dealing directly with my insurance company throughout the process. Thanks!
Thank you for making this a stress free situation
If you have not started on our van tires please do not. We are very unhappy with the service on our Subaru and would prefer to take our van elsewhere. We will follow up with our complaints Monday because our Subaru is not safe to drive. We need it fixed right away.
Great job, I like the text updates
The repairs on our GMC Acadia were done quickly, with excellent quality and vehicle was returned in pristine condition inside and out.
Thanks Bob Cutler
Professional, understanding and kind. And fast!!