Your service was very good. Is any way I can get some information about your insurance? I am planning to change my car insurance.
The backup camera does not work. I will have to go back and get it fixed. The car already took over two weeks to get it back. I am disappointment that no one check the camera since the trunk was replaced.
Brian and the team did a wonderful job fixing my Audi.
Too many to write. I should’ve taken more time and inspected a closure but I was in a hurry because I had other things to do. But then when I got home and took a close look at it, it looks like an amateur did it.
Pleasant eperience. Thank you!
The only negative is that i received notication that my car repair was being comete and be ready soon. I called several 9hours later to get an update so that i could arrange for a ride to pick up my car. I was TOLD that they will call me when it was ready, As if my inqury was unreasonable! I inform the person i was only trying to get a time frame inorder to arrange a ride to pick up my vehicle. She stated they have to QA the car and will CALL me when it was READY. I then inquired about the text message and was informed that was just a update text. Mind you my car was not ready until 6 hours later. I don't blame the sender of the text but the receptionist who poorly explain the process
The staff was friendly and knowledgeable, the service was great, and the cost seemed appropriate.
Quick and easy to work with.
Great work and Customer service.
I was very satisfied with the way I was treated at service king and the customer service was very excellent I don’t remember the last time I was taken care of at full service where the customer comes first!
From the moment I turned in my car until picking it up! It was awesome!
Example:Today,my husband and I went to Burger King (not Service King)lol for lunch and was not greeted, did not say “will be right w/you” both girls had their backs to us, and when she called out the order and handed it, then she turned around and went to the drive up monitor where the other girl was at and they were both taking orders, I said “hello “ and got a quick glance then ignored, at that moment my husband and I left the store, and we were the only ones there! We were on a time crunch so we missed our lunch ( not by choice) so I wanted to thank all of the staff for my nice experience because this accident was not my fault and I had to make time so I did come in during my lunch break and dreaded working extra hours to make up for it, but you had me in and out of there with a rental car and it only set me back 15 minutes! Wow, you guys are awesome! From now, my family is going to be doing business with you!
Oh and the text message updates really kept me informed.
Service was excellent. Even washed my car after replacing a bumper.
Everyone was very nice and professional, thank you!
Dawn and Megan kept me informed of my car repair status throughout the process. Furthermore, my car was fixed to my entire satisfaction and returned to me one day before the promised delivery date.
Outstanding work! Thanks for repairing my car in a timely fashion!
My car looked great and smelled brand new! Thank you for the great repair work and Megan, in communicating with me and my company. Thank you for you excellent service. -hl
So courteous and very kind .. Mr Brian and the Geico rep. They really made me feel welcome and updated. Thank you for completing the repair schedule well ahead of time. I’m extremely happy with the repair made. Keep up the good work.
Exceeded customer expectations
Amazing customer service experience and the updates on my car were exceptional. I'm extremely pleased with everything and will recommend in the future.
You are very honest people with real integrity. Thank you for your compassion.