Great service from everyone there. One improvement i can suggest is to the office though. Maybe a bigger seating area? Great job by the people there
I believe everything is fine, Service King was very good and very thorough I do have a little rattle but I have not checked what it could be the weather is not very nice here so I will check that out. The car seems to be great and I would recommend Service King they are very good at their trade. Very good service.
Good job well done thank you
The staff was professional and courteous. When morning comes and we inspect the repairs we expect nothing but outstanding results. Thank you.
The team at service king kept me informed throughout the entire process. They were very patient with me, as this was my first accident ever. Very personable, professional, intelligent staffing.
Excellent communication. Great repair work - my car looks like new! Highly satisfied and my car was actually done before the estimated date of completion. Great job Service King!!! I will refer family and friends to your business for their repair needs.
Great work and quick service!
Excelente servicio y sobretodo la atencin de la persona que me atendi muy amable y atento y muy profesional
Best service overall, they made everything pretty easy and fast.
Great team, great service! Thanks :)
Appreciate the frequent messages about the status of the repairs.
Larry and his team did a fantastic job. I couldn't have asked for a better experience.
Thanks for the great job that you guys did thank you
They fixed it before the due date they gave me. GREAT STAFF, respectful and professional.
Very efficient and fast. I got my car faster then expected and it was looking good as new!
Customer service was great I was helped immediately and if I had to wait I was given a time frame
I had the best and my first experience with this auto body center. I was absolutely amazed from customer service to the technicians. Thank you service king team
I was extremely satisfied with the service! I was constantly notified and updated about the progress of the car.
You guys did a great job fixing our car. Glad we came to you guys.
Daphne and Larry were thorough and kind throughout the whole process. Very satisfied with Service King!
While everyone there was very pleasant and professional, Larry McDevitt was the best. In the 30+ years I've been a car owner, Larry was the first to treat me as a customer and not "some woman" who wouldn't understand cars. I would definitely recommend SK to anyone that needs great service and repairs.
Service King was phenomenal in going the distance to get our car fixed in a timely manner. After we placed a call with Allstate to find an auto body shop, we quickly received a call from Service King and they were able to get us in right away. We met with Larry, and he was very helpful in answering our questions and guiding us through the whole process. We appreciate getting text updates on the progress of our car, the prompt customer service, and getting our car back in a week.
Job well done! Everyone was extremely helpful and courteous. I will definitely recommend Service King to anyone I know needing collision repair. Thank you!
Very professional and done when promised. You guys rock.
The service provided was excellent.
One of the best repair companies i have ever had my car repaired with
The car looks brand new, no malfunctions
Great work great customer service equals great review
Daphne kept me informed throughout the repairs and it looks and drives good as new! Thank you!
Daphne kept me up to date as the repair progressed.
Very professional. I have future work I am going to do to my car. I'm going there, they Go the extra mile. Highly recommended!!!
Vehicle Make : Volkswagen
Everything was done quickly and staff was extremely helpful. Repair was done perfectly and no complaints about anything.
I'm satisfied with the service. I admire the quick turnaround.
I'm glad I picked you guys again. The gentleman at your front desk deserves a raise! So give it to him or find a way.
Very quick and clean work.
Loved the text updates. I felt well cared for
Larry was very nice. My car looks great. I appreciated being kept up to date on the progress of the repairs to my car.
Bumper not completely attached. Will be returning.
Job well done professional
Vehicle Make : Volkswagen
Service and communication is great!
The best services I ever try.
Vehicle Make : Volkswagen
A fan that cools the engine broke after I drove it 30 miles. I'll be having to bring it back in ASAP.
Everything was great. Larry was very friendly.
Despite the repairs rates were a little more expensive, the quality of work seems well matched to the costs and especially the lifetime warranty. The customer service was fast, efficient, friendly and communication was better than other companies.
Vehicle Make : Mini Cooper
Great work and outstanding service!
Follow up was timely and consistent. Also, delivery was completed ahead of schedule. Thx
Very professional staff that made me fee my ca is in good hands.keep up the great work.
Very please with my experience at service King. They made everything super easy and stress free. Great customer service. Larry is awesome. Thanks again
The staff was very informative,and I am very happy with the job. Excellent work
Liked the text messages keeping us informed of the progress of repair.
Great people and service, completed right on schedule. The staff went above and beyond and delivered my vehicle to my house as I was unexpectedly in the hospital. Thank you for giving me one less thing to worry about.
The staff were wonderful and friendly. Larry went above and beyond to assist.
Anteii really put me at ease , he knew his job and he did it well. I could really trust him with my car.Anteii Brim is why I made the choice to go with service king can't thank him enough awesome employee.
The best customer service in the area and it's not forced, it's very rare now a days to find customer service as good as this shop especially in the stressful situation I was in..LARRY IS THE FACE OF SERVICE KING
Car looked great wife very happy. Job well done
Everything was done with a quickly manner, and they had kept me posted about everthing. Everyone there was so nice and always smiling. They got the job done.
Larry was very professional explaining how the entire process took place he showed me pictures of the bumper and the extent of the damage. The roes at the front desk were very professional and helpful also. Service King deserves a 10 for all services provided. I received texts messages on a daily basis regarding the status of my Kia Soul. The service was exceptional.
Friendlt customer service and quick repairs. Thank you very much!
Vehicle Make : Volkswagen
That was fast and quality I like good job !!
The staff at Sevice King are very helpful especially Larry, I am very happy with their service.
Everyone was friendly and courteous. My car was finished before the estimated time. The car looks like it was originally and works like it's supposed to.I was impressed with the system of. Keeping me informed of progress. I will definitely recommend your company. Thanks so much.
Great service, super fast repair, was done a day early! Everyone who worked there was very polite and helpful. Highly recommend.
Larry was amazing rep and the crew that did the work did a fantastic job!
No problems they did a great job
Great work, excellent service.
Thanks for the awesome service! I appreciate you guys going above & beyond, I especially enjoyed the constant updates about the status of my car. Thanks again!
From the ladies at the front office to the service advisor Larry McDevitt and with the professionalism of the technicians, Service King did a marvelous job
Thank you all!
Service King Tacoma provided the best service. I was kept up to date on the whole process and any changes. Communication was wonderful. I don't see service like this much in any industry. I am completely happy with the whole process. My car is pretty again and runs well. Thank you so much. I really appreciate you all.
Service was great, really appreciate the way I was kept updated on wat was going on..and so far so good as far as my car is performing
I was surprised by extra vacuuming the car
I was extremely satified with the work service king did on my car they went above and beyond my expectations. I would refere all my family, friends and co workers there.
Appreciate the cheerful attitude and helpful spirit. Larry was professional in his estimate & explained everything to my understanding. He is a superb asset for Service King. Work was completed on time and looks good as new. Thank you.
Great job on my car. Very fast turnover also, I was shocked I got my baby back for the weekend. Thanks alot Service King.
Awesome service. Daphne is great. Thoughtful and knoledgeable. Would definitely recommend them.
Outstanding customer service. Worked with my limited schedule and got the repairs done a week ahead of time so I would have ample time to prepare for my move across country.
Your service was excellent!! Couldn't have asked for more. My adviser Larry Mcdevitt was Awesome!!! I will highly recommend your company!!!
The staff was very friendly. They went beyond their to duties to help me out.
For me don't need to text so much
They did a great job. Let me know what was going on . In kept me up to date on everything. Very happy with the service.
Friendly Staff. They accommodated my needs and my schedule.I really please w the job well done!
I have been to service king multiple times and I must say keep up the good work!
Your team made a stressful situation alot easier on me. They were extremely helpful and pleasant.
I seriously cried when I saw it! Thank you so much!
I appreciated the wonderful customer service and text alerts about my vehicle. You guys are awesome! Keep up the great work!
Friendly, professional and on it! Had my car done earlier then quoted even with an extra repair. Love how everything is connected from insurance to the rental car. Thanks Service King!
I am over all very satisfied with your service. One big error was that it seems that my vehicle did not go through a final inspection (check off list) when we discovered that our car still had some minor front end damage (500-&600) when they had cleared it as ready. Unfortunately we had to wait another three days. Everyone was apologetic and gave us a gift card but the the whole incident makes you look amateurish
Professionalism and facility was far exceeded my expectations. This was the first time dealing with car accidents and their work ethic, prof final courtesy , explanations where thorough and made me feel quite at ease. I would recommend their services to all friends and family.
So far, everything looks good. Polite and knowledgeable customer service.
Super personable and helped with a tangled insurance situation! Thanks!
Thank you guys for the job well done. Hopefully I won't be back for someone hitting my car but rather to make it nicer than it already is :)
Your entire staff was absolutely very professional and nice to deal with! I would definitely return if ever in need of body work.thank you for the great job on my vehicle.
Customer service was top notch the job on the car made the car look better than it did when I got the car. I was very pleased with the timely service the car was completed early I will most definitely continue business with you guys thank you!
Good service it was done on the day that they said it will be done thank you
Beautiful peace of work you did. Keep up the good work!
Amazing service. Nothing but praise. Thank you so much for being kind as well as professional.
Excellence service . The agents were attentive the my needs.
It was excellent service and I appreciated the text message updates
Professional and courteous at all times. I would recommend ServiceKing to anyone and everyone.
My car came back better than I ever expected. Everyone at Service King should be very proud, you are so awesome!
Very professional and courteous
I will highly recommend your company whenever possible! The service and quality of the completed work were outstanding! Thank you most sincerely. Bob Brakke
Everyone was so helpful especially Dapne from the moment I arrived until I picked up my car. They also kept me informed about my car and when I picked up my car it was cleaned and fixed. Thank you for making a stressful experiences less so
Anteii was very professional and helpful. He kept me completely informed throughout the entire process. I felt taken care of!
I would like to personally thank each and everyone one of you! Your work is very efficient and well done.
Excellent experience job well done thank you
Everything was super smooth. Staff were courteous, knowledgeable, and quick. They helped make sure my rental was set and taken care of, gave me great advice, got the repairs done quickly, always let me know about changes and updates, I loved the texting service, and just everything was great! Plus it's nice to get my car back cleaner than I left it!
Thanks guys for everything and I'll be recommending your services to friends in the area!
Someone with a fixed up Sonata!
Great service! I'd even choose you guys if I had to pay out of pocket!
Friendly team willing to make my problem easily resolved.
I appreciate seeing that my car was taken car of inside and out besides the work I came for. I was pleased to see my car vacuumed and clean. Thanks.
The people that work there are super friendly and supportive. Hopefully I have no more car issues but I would go back in a heartbeat if I did!
You guys are very professional but at the same time have this very welcoming vibe you guys give off and makes us feel at ease with entrusting our vehicle in your hands. I am extremely grateful that the repair was expedient and hassle free
Everyone was kind,and thoughtful.
So the repair appears to be fine.
Please add a shop in the Olympia markrt.
Love the text message updates! Jourdan at the front desk was always there to answer questions! Great service.
Everyone was very friendly and helpful
Very pleased with Larry's warm & friendly comunication!
Service Kings did an awesome job repairing my vehicle in a timely manner. Their trusted staff were amazing and helpful throughout the entire process. I will recommend your services to my friends and family members. Thank you for everything Service Kings!
the only thing was I got a call the person said that the part for my Honda was not available from Honda to them. Yet Larry had ordered the part and all was good. The other guy didn't know what he was talking about, which had made me mad..
I'm going to recommend you to everyone. You guys are truly awesome! One of the few companies that is still keeping up great work instead of "half passing" things. Thank you so much!
Great customer service thank you
Amazing costomer service! Glad I got my work done here. Thank you !
I am very thankful that I choose Service King to repair my car. They do a very great job on my Toyota and I was able to pickup my vehicle on time.
The service was quality, curious and hassle free. The text updates where nice.
Excellent customer service with status updates as well as a person to talk with as needed.
Simple, easy, under estimate. Done Deal!
Service King did a great job Mr. Larry and his team was very flexible and understanding of my situation and provided me with great service!
Appreciated how Larry explained everything in detail. The experience will bring us back if anyone else decides to rear end us!
Great communication about service and status ofy vehicle. Beat my expectations with hpw fast the job was completed
Completely satisfied with the job. I'm extremely happy that Larry told me that the front could be fixed also.
Amazing experience and service. Im so happy I had Service King do the repairs on my vehicle! Larry was extremely informative and kept me up to date on my vehicle throughout the duration of repairs. I will recommend Service King for any and all repairs they may need.
The staff is very friendly and knowledgeable. Larry was great in explaining the damages and repairs so throughly with picture.
Richard was awesome and his communications were stellar. Extremely pleased with the work and professionalism
Impeccable service. I will highly recommend your services. Thank you.
From the moment I got an estimate at service king from Larry I knew the difference between service king and the other shops I visited prior. The service was excellent and repairs were finished ahead of schedule thank you.
Friendly,courteous,prompt quality repair service. Would use them again,recommend them.
So great service!!
I love your companie.
Thank you so much.
They were quick on the repairs. Larry kept me updated and was there when I picked my car up. Everyone was courteous and the thank you note was a pleasant surprise.
Super perfessional, I couldn't have asked for a better job done. The work done done quick and early and I wouldn't take my car anywhere else. Thank you so much for taking care of my car.
I'm satisfied with the bumper and the new parts but some reason now my brakes are hissing when I cruise or hit the breaks.
Richard and Larry were fantastic! Text messages were a great feature!
If you were looking for level "10" service, this shop in Tacoma, WA is an easy 12.
The receptionist and staff were great! They were able to solve a problem when last names and claim numbers were transposed/crossed and helped me switch car seats between cars. Thanks! However, I was disappointed with the finished product. The space between my new bumper and the area above my rear wheel wells don't seem to be flush, or smooth. I did bring this to Larry's attention, he admittedly agreed, but nothing was rectified. Nice crew though.
I really was pleased with the constant updates through text. Very convenient. The customer service was very nice and respectful at all times and answered all questions without doubt.
Very courteous crew, they took care of me and my car. Once my car was fixed they also gave me a card and 2 pieces of chocolate. :) loved it.
The Tacoma Service King is phenomenal! Excellent customer service and made everything simple and kept me at ease. An "11" out of 10 stars!!
Vehicle was not repaired to my satisfaction but I accepted it with the understanding that they will try and fix it once they can get the approval from the insurance company I am supposed to be advised no later than the 27th of July though the service people were very nice and tried to be Supportive and understanding they said that it was nothing they could do
Amazing experience! I was informed every step of the way. We will be using you again if the need occurs!
Larry was the main person who assisted me. He was very helpful and professional from beginning to end. Larry and the manager provided excellent customer service. I am extremely happy with the work and will come here again if I need to.
Everyone there was nice and willing to help out.
The job was done well. Can't even tell there was damage to the car.
Very professional and friendly. The work is also very good
I was extremely impressed by the professionalism, positive attitude, and customer care that each employee demonstrated. I am also in the customer service business and know firsthand the value of superior service. I am proud to have Service King as a Tacoma business and will give my highest recommendation for years to come!
Dave and his team were really great. They kept me updated on the progress of the vehicle. I am really glad that they took such great care of our needs. Thanks for the great service.
I enjoyed the constant updates! Never had to wonder :)
Excellent customer service from beginning to end. Loved the everyday updates. Larry really seemed to care about me and my car even though it's 14 yrs old but looks like new again!
The service was great and the car looked great when you got done with it.
Excellent job, and great service.
Timely and great customer service.
Everyone was very helpful and my car looks brand new!!!
Great work. Fast service.
The work was done well and only took a few days. Will be back????
Thank you for getting my car back to me so soon
From start to finish, I had courteous and efficient service! Thanks for getting me in and out quickly when I dropped off my car and when I picked it up!
Keep doing what your doing!
You guys are amazing! The process was seemless.
Kept me very well informed. Thank you!
My 01 ML 430 AMG WAS DONE IN A TIMELY MANNER! (U KEPT ME INFORMED EVERY FEW DAYS.) REPAIRS LOOK GREAT! DEFINITELY 10/10 AND I'D DEFINITELY RECOMMEND UR REPAIR FACILITY 2 FRIEND N FAMITY OR USE AGAIN!!! THX. J.
Larry took very good care of me, ensuring that I knew what was happening every step of the way. The repairs were done on time and exceeded my expectation.
Larry mcdirvit was extremely helpful. The work was done faster than expected. I am very pleased.Larry was a level 11. Thank you.
Excellent service. Professional, nice and courteous people.
Dropped my car off on Monday, was done by Friday. That was great.
Excellent staff and fast service. I will recommend to my fellow military friends.
Vehicle Make : Mitsubishi
The entire experience was very smooth and professional. I appreciate Jordan and Larry's friendliness. Thank you for making a stressful time easier to deal with.
Pleasant, great work, kept me infprmed.
Vehicle Make : Volkswagen
Larry was exceptional... will recommend Service King in Tacoma because of Larry and company!
Thank you for being there to help erase a bad experience. Walking past my car and seeing a huge dent that need not be can ruin
A good day. You guys made it like it never happened. Thank you and thank you even more for being a USAA provider. It means a lot for veterans. For the front desk clerk, thank you for being prompt. But please smile more. The stress of going to a repair shop is huge on customers. A smiling face at first contact really helps during stressful and busy times.
The Service King team in Tacoma delivered excellent customer service. Everyone was helpful and the mechanics did a great job repairing and painting. I would recommend this service to anyone who gets into an accident.
All the folks where very helpful, the work was done to my satisfaction. A job well done, thankyou.
They were excellent and very patience with my mustang. Thanks so much!