I was satisfied with the quickness and the updates daily. I just got home from work and used my passenger side door. When I closed it, it made a weird noise. I will be calling tomorrow, Friday the 22nd in the morning to have it looked at.
Your people are very nice. Dominic is a jewel. Car seems good. Glad I went to you.
It was an excellent job! The service and your team so nice and friendly
Wonderful coordination between Keenan, State Farm and car rental companies. Great continuous feedback on car while in shop. Very courteous staff. Will recommend Keenan to all.
Thanks for handling my repairs smoothly and promptly. Coordination with Enterorise was appreciated. All Keenan people I dealt with were calm, pleasant, and informative.
Communicated with me in an effective and timely manner to keep me constantly informed throughout the repair.
Very professional, job well done and kept me in the know while the repairs were being made.
Make sure snow and ice are cleared off the car befor final inspection and delivery.
Everything was first class from start to finish!
Repairs well done and car returned exceptionally clean.
The "promised by" date was pushed back 4 times. I understand some of the issues, but when calling to check the status I was lied to by customer service employees. After picking up the vehicle I noticed 2 problems within the first minute in the car, I would have thought a pre-release inspection should have found these issues.
Thank you , my car looks beautiful ! John Pinketti did a fantastic job! Everyone at Keenan was very nice and my car was ready and back to me quickly. Thanks Valentina
Thank you for doing a great job on our Prius. It was great that you kept us informed during the repair. Gill Godwin
"Above and beyond" is the way I would describe the service I received at Keenan these past few weeks. From start to finish, the customer service, car service, and helpfulness in explaining things was stellar. Thank you again for an incredible job. I will most certainly recommend Keenan to other friends (I already have!) and will come to Keenan again with any future needs.
I liked that they contacted me every step of the way. I?t was nice to get back to a car that was clean inside, too! I?t snowed the night before so my car was covered in snow. When I went out to clean off the snow and ice, a worker came out and helped. I?t was much appreciated because I?t was freezing cold and I have a toddler that I had to get in the car!
Vehicle Make : Mitsubishi
Everything was great. Loved the constant communication and updates.
It was easy to do, and the work is exceptional!