The major part for the repair was already in before I dropped my car off, very fast repair work.
They did a very thorough job it looks fantastic like nothing ever happened I JUST WANT TO SAY THANKYOU!
Good morning, The workers at Abra Auto Body, are very courteous and very polite and efficient. I will bring my car here and tell my family and friends to bring their cars here. Thank you for a job well done.
On friday at 5pm we were called that our car was ready to come pick up. We were told we can pick up Saturday between 9-12. We were there by 11 and no one was at the shop or answering the phones. I understand there was weather but it was nothing out of the ordinary and there was no communication that they were closing or that our pickup window was cancelled. With all these automatic communications the expectation was high and the experience was great. The experience Saturday, not being able to pick up our car after coming all the way out there, and the lack of communication which was a huge shift in our experience is what was frustrating. Hope this helps. Please let us know when we can come pick up.
Everything went very well with the repair. I am very satisfied!!
So easy and very nice staff!!!
My car is back looking great. I like how they kept me posted with everything and it looks like nothing ever happened to my car. Thanks
Great customer service, follow ups and communication.
Before my car accident my Chevy Equinox 2010 was driving nice and quiet. Now the damage on the outside has been repaired and they claim the suspension has also been repaired and parts replaced. But all I hear now is knocking as I’m driving my car and it was not like that before the accident . An employee from Abra Auto Body Repair of America states that he drove my vehicle after the repairs and he did not hear any knocking. The minute I drove my car off their lot in Berwyn the knocking started. The Manger from the Berwyn location told me to take the car in on Wednesday of this week so that his mechanic can take a look at the car. He drove my car into his shop and heard the knocking I heard. I will wait and see what the mechanic says is the problem with my car and then I will be contacting Farmers Insurance and updating them with his findings.
Friendly fast and excellent communication with myself and insurance company. Very satisfied customer.
Very polite and professional staff, explained the process, kept me informed, clean establishment. I would definitely recommend ABRA (Wireton Rd, Blue Island) to anyone looking for a good auto repair shop.
The awesome customer service along with professional pride is what you see coming in the door. I was pleasantly satisfied with the process and completion to the end result of my repairs. Keep up the good work, high standards of services and customer care. Thank you! Carolle Mastin
I paid my $500 deductible to repair my driver side mirror and fender from a hit and run accident. While the damages were fixed, the full functionality of my mirror was not restored by the time Abra told me my car was ready. Now I have to return to Abra during my work week to see if they can “fix” it. This is an inconvenience since I was told by your staff that my car was done and ready.
Vehicle Make : Volkswagen
It was an expert Job all around. Your guys have some skills.
Walt was awesome and the work was performed well.
Yes I was completely satisfied with your service the way you kept me informed as to the progress of my car I would recommend you to anyone
My car looks good as new and I was so surprised that you all cleaned the inside. Every person I dealt with was extremely nice and professional