Abra Auto Body Repair of America - Edmonds

Everyone at the shop was great. The only thing I'd change is the automated email updates--if you're going to continue to offer them, please make them useful. Thanks!

Very happy with the service!

Nikki and the Team at Abra did a fantastic job. They made me feel comfortable and communicated their progress throughout the whole process.

My experience at Abra could not have been better. The team at your Lynnwood store set the standard for excellent customer service. They deserve the highest accolades.

I really appreciate what you had done I’m very satisfied on Abra service my car looks great I like your informing every day. Thank you kindly Enat B

Great experience, with plenty of “keep informed” communication

Good job!

Great service. Very personable. And the car looks good.

Great service. Very personable. And the car looks good.

Couldn't have asked for better service. Greatly appreciated the daily updates and the quick turnaround.

Good communication throughout the process

I'm happy with the timely completion of the body work. I'm fully satisfied with the work.

Your team in the front office made me feel comfortable and they answered my question no matter how many I asked.

Excellent job.

My experience was beyond my expectations. ABRA takes care of you, period. They were fast, friendly, and professional. They called for my ride to the rental car agency, kept me informed throughout the process, and insured my satisfaction. I will absolutely refer my friends and family.

The job was done fast and really looks great.

Well done!

You have done the excellent auto body work. Thank you very much. We will recommend other people to your shop.

I dropped my car off for evaluation and possible repair on September 6th, 2018. It was not until October 16th that I received my car back, repaired, AFTER it took over 5 weeks just to determine that it was not a total loss and was in fact deemed worth repairing by my insurance. I’m aware that State Farm was waiting to receive more information and pictures for a few weeks. Only after many back and forth phone calls between Abra, State Farm, and myself did it seem like anything was being done. The finished product looks wonderful and I applaud the efforts of paying attention to little details like cleaning up the battery terminals. I am disappointed that I was not being kept more up to date on what was happening. At times it felt like I was being ignored. Overall I’d rate the repairs a solid 10/10 and customer service a 2/10. Thank you.

Matt was great, competent and helpful. Only concern with my whole experience was the mix up on estimates and seeking 2 deductibles. Quick efficient service