Great team. stayed in contact daily to keep me informed and the work looks great.
From the moment I called to make an appointment, communications were excellent and made me feel very comfortable. I felt I was placing myself in professional, caring hands. Joy handled coordination for repair, insurance, car rental, and auto glass people to come in to replace my windshield while the car was in their shop. Joseph Sanchez coordinated the repairs and was kind enough to text updates daily. I really appreciated this aspect! I was thrilled with the work and happy to receive my completed car days earlier than I expected.
One appreciates the updates and caring information from the Abra managers. My car was cleaned and happy. Thank you!
Vehicle Make : Mercedes Benz
Extremely professional and thorough, I couldn't be happier.
Very friendly staffs and well done job. I’m very satisfied
Great job...my car looks better than before the damage. Fresh and shiny. The service was great and Joseph keep me informed about the progress. Thank you.
Nikki was great to work with and kept me updated throughout the entire process. I am very happy with the service and communication and would highly recommend Abra!
Everyone was so knowledgeable and helpful. I really appreciated the frequent updates. I will absolutely be using Abra again.
"Like it never happened" as the saying goes. I am very re-assured that the paint job has a lifetime guarantee. It's all in the details, and anyone can see your shop takes pride in these hard-to-master skills.
The numerous phone calls from the corporate head quarters while I was on vacation, waking me up every morning really were annoying.
Joe kept me well informed of the status of my car throughout the three days the repair took. The repaired part looked great and will recommend the Edmonds location to others who need work done.
Very pleased with the service I had
Thank you very much
This is our 2nd car we have fixed there, and another perfect job was done.
The repair was quicker than expected. I loved the updates via texts. The bumper looks brand new. Thank you so much.
Joe, You and the crew were beyond professional ! I have never had a more delightful experience with a auto body company. I will highly recommend your business to my friends and also give feedback directly to PEMCO. No wonder PEMCO recommends your company. Thanks again for a wonderful job on my baby.
Abra made the tragedy of having a damage vehicle an easy fix for me. Exceelent customer service from Joy and Joe. I was kept well informed and the entirw repair process was smooth. Thank you team!