Kim and Marci are super great, Kim is really friendly and has an excellent customer service. Marci did a great job in keeping me informed and updated about the status of my car, she also took my working schedule into consideration to schedule a pick up time, she was super nice in understanding how my working schedule changes and did her best to have the car ready.
One thing is that I was supposed to pick up the car on Friday or Saturday, but the car was not ready till Tuesday morning, however, Marci was really great in explaining to me why it took longer, I would be disappointed by that point only if Marci did not explain to me perfectly.
Courteous, professional, high quality workmanship and customer service. Thank you.
Great work done and great customer service.
Great job and they keep you well informed about the repair of your car I would recommend them to a friend.
Marcie did a great job of explaining the process to me and keeping me informed of the process. The entire team was friendly and courteous. It was a very smooth experience.
Excellent work, from the office to the shop
Vehicle Make : Land Rover
Excellent service. Thank you
Everyone who helped me at Abra was friendly and informative. Thank you!
Communication was excellent on all fronts. From day one until I picked up the car, I always knew what was going on and what to expect...never had to call once. Car was repaired beautifully.
Mike was extremely knowledgable and helpful throughout the repair process from beginning to end. Every person I spoke with seemed very competent and they were also very courteous. I felt that ABRA was well represented by the staff and the reputation of the company is important to them in that substandard repairs would not be tolerated.
Vehicle Make : Land Rover
From start to finish an excellent experience. Everyone was so professional. Work was done timely and being able to get the rental car right there was a huge bonus. Love the text messaging updates you all kept me so informed I never once had a question. Thanks you all for a job well done
Everyone was amazingly nice. Great cutstomer service. Loved that I was kept informed by texting, which didn't affect my busy workday. Scott was bery, very nice, though everyone I had contact was. Thank you for doing a great repair job on my little car. She is my favorite!
Amazing service. So well organized. Terrific communication. My car was not only repaired, but completely cleaned inside and out. So easy to work with! Staff was super nice as well.
Very friendly and professional
For the unfortunate multiple times I have been to ABRA to get my vehicles repaired, I am been treated like VIP since day one. Michael and the staff treat me like family and greet me by name upon entry. Everything about their team is the best. I recommend them to everyone. All my best- Dominic C
Excellent costumer service!! Very happy with the results