I was never notified my car repairs were finished and my car was ready for pick up. I was getting text messages periodically over the course of the repairs. I was sent two messages with two dates in which my car should be done. On the later date I got another message letting me know my car was nearing completion, but nothing more. They let my car sit finished for 2 days without notifying me that it could be picked up. The only reason I found out it was done was enterprise which my rental was though called and said I had to return the rental because the car had been done for two days and the insurance company was not going to pay for the rental further. I went to pick up my car that evening, it was locked inside the building. I had to take the rental home for an additional night because of this. Therefore having to pay out of pocket for a days worth of rent for the car. Very terrible communication. It cost me money I should have never been responsible to pay!
Unfortunately I have needed my car repaired twice in the past year. Both times the staff were great to work with and my car was done within the time frame I was given. I highly recommend!!
Brian and the Collision Center were very nice to work with! They always kept me updated and informed. Thank you for everything!
I would like to thank all the wonderful employees for the great service. Very Nice job and great service I will be back. Thank you again.
Great communication with me. A+ on customer service.
Awesome staff! 1st experience with The Collision Center and I couldn’t be happier that my insurance company recommended you! Thank you so much for making my car look brand new again!
Looks great! Fast service too. Thank you!
The team was amazing and my car came out fantastic. Will definitely be coming here again if needed!!
Very pleased to get my truck sooner than first told
Brian was the best. Stayed in contact with us regarding any changes or updates. We picked the vehicle up after hours and Brian called right away the next morning to make sure we were completely satisfied. The work on the vehicle was EXCELLENT. We will definitely recommend the Collision Center
Very happy with the team at the Collision Center! They have done a great job each time we have been there.
GREAT job, looks like a new truck. Thank you
Very nice job and thanks for washing afterward!
I am very pleased, excellent job and fast return to me
They did a great job an will use then again if needed
Very pleased! Car looks great and you guys were so nice!
Very nice helpful and accommodating
The customer service was fantastic! They got the car done before it was scheduled to be done which was greatly appreciated because we needed to have it back. I would recommend them to anyone!
Very professional, job well done & vehicle was cleaned prior to pickup. Very happy with the service provided.
***** you are a 5 star business. Thank you again.