You guys did a great job, but the headlights were angled directly toward the ground when we picked the vehicle up. We had to adjust them ourselves.
I felt wrk informed throughout the process.
I was very satisfied. Everyone there (not just the people I was working with) went out of there way to make sure I was all set. The job was done timely and extremely well. I chose Moody's because it was the more convenient location of the two options the insurance company gave me, but if I ever need collision work done again, I'll be going back because of the service! I'll be sure to recommend them to anyone I know who might be looking as well.
Mike was absolutely fantastic to work with. It was an imposition to have to take our car for repairs but Mike made the experience pleasant and less "painful".
The car looks fantastic.
Customer service was superb! The constant updates were appreciated!
The body work was top notch!!
great business, very friendly staff. Truck looks great. Thanks Steve Jones
Excellent customer service and work!
Everyone that I dealt with at the Moody's on Presumpscot St was excellent. Totally professional and friendly. They made everything so easy. Also, I was kept up to date on the status of my vehicle daily. Your customer service is second to none!
Vehicle Make : Volkswagen
Excellent service. I would highly recommend you.
Kept me informed every step of the way, by providing emails every other day, as well as phone calls...the personal touch!
Ellen and I want to thank everyone involved with repairing our vehicle.We will definitely recommend Moody's to everyone that may need their vehicle repaired.
Great service. Moody's Collision went above and beyond our expectations and our vehicle looks brand new.
Well done! Couldn't praise Augusta location staff more highly!
The staff at Moody's in Portland and Augusta made a difficult situation easier with prompt, knowledgeable, and courteous service; from the woman who took my call moments after the accident, to the man who walked us through the quote, to the man who called me every Monday to give me updates, and those who restored my car to a condition that you can't even tell it was damaged. Life is full of lousy or unfortunate situations, and those moments become infinitely easier to deal with when you're surrounded by helpful and kind people.
This was my first experience with Moody's Collision. I was greeted as I walked through the door. I was asked if I'd like to meet Mike when I stopped in to get some things out of my car (it was towed to the shop). It made me feel better to explain the circumstances of the accident even if it didn't matter much to the inspection or estimate of damage. Mike was nice, professional, and gave me some honest advice. For the next week and a half he called periodically to give me updates. I felt that I was being taken care of throughout. I will be a return customer. Thank you.
Vehicle Make : Volkswagen
Great people great service!
I loved everything. You and Horace Mann have made the procedure very simple. Thank you