Vehicle Make : Mercedes Benz
Everyone at Sun Motors is always so polite and understands customer service, I appreciate that.
Very happy with the repair the car looks great and was washed and detailed when I picked it up which was awesome. Jeremy and Trace were both very nice and took care of everything. Sun motors is the only place I like taking my car.
Excellent service from Jeremy & Tracey + counter atteendent. Thank you
The fact that Jeremy was able to repair the car immediately was well worth the 50 mile trip to the dealership. That Bob Burkholder let me test drive a car while mine was in the shop means that I will be buying my third car from Sun Motors.
Excellent work and customer service!
My car was scheduled to be fixed in November, then I got a call to move it to December because someone was on FMLA leave. I was told it would be finished in one week, and I could get it on Monday. It ended up not being ready until Thursday. This caused a problem because my daughter came home from college, and we had to share a car for 5 days. I wouldn't have scheduled it in Dec if I knew it would late in being fixed. It was a frustrating experience.
Also, I don't understand why your initial estimate to fix it was so far off. Your estimate came in at $2000, then the insurance estimate came in at $2500 then you had to get $900 more dollars from insurance.
I have sent an email to Paula Zizzi with comments
Been very happy with Sun Motors - thanks for your help.
Great work and a very quick turnaround. My expectations were exceeded.
Porsche service center emloyees are very unkind and rude. Especially the one who receives the customer call and technician christian. And Jeremy from collision center yelled at me because I call him few times in an hour. I will never visit here to fix my car or other service.
Car perfectly repaired. Pleasantly surprised to see that the interior of the car was detailed, just like new. Adele provided wonderful, courteous, and professional service. Dan M
They where helpful and did the work in a timely fashion
Enjoyed working with your team and Jeremy.
Thank you for cleaning our car after it was serviced. It looked great.
Adele is doing an amazing job and went out of her way to make sure everything went perfect with my car repair.She should be praised for her committment for complete customer satisfaction.The tech who worked on my car did an amazing job as well.thank you for everything
Work was completed promptly. Everyone was very nice. Will return.