Ellen W.
Vehicle Make : Toyota
You kept us constantly in the loop. We didn’t have to call once
to get a status update. We knew moment to moment
what you were doing and when it would be finished.
When completed the quality of the workmanship was pure perfection!
Incidentally the car was an embarrassing cluttered mess inside when we brought
In, but when we picked it up it not only looked like new on the ouside but
like new on the inside as well with our personal effects stacked neatly in the
trunk— totally unexpected!
Kayla K.
Vehicle Make : Toyota
We got a text that said the car was done even though it was not completely done.
Arthur S.
Vehicle Make : Nissan
Jerry professional staf and they kept me updated.
A+.
Thanks Arthur
Michael S.
Vehicle Make : Subaru
Very courteous
Maxine R.
Vehicle Make : Toyota
I enjoy dealing with them...
Amanda G.
Vehicle Make : Hyundai
Chris was a pleasure to work with. I'd definitely go back to your location.
Steven B.
Vehicle Make : Toyota
I wouldn't take my vehicles anywhere else, your work is first class and all the people are friendly. EVEN THE BUCKETS ARE FREE????????
An Paul.
Vehicle Make : Nissan
Excellent care!
Sherry B.
Vehicle Make : Nissan
?? ?? ?? ?? ??
Thank you to the outstanding service
Paula S.
Vehicle Make : Honda
I appreciated the friendly service and the timely updates about the repairs.
Douglas P.
Vehicle Make : Chevrolet
I will always use **** Hanna’s due to there customer service and the service they give. Great job they all do
Jeffrey T.
Vehicle Make : Honda
The radio on a 2006 Honda Accord has a security shut-off when the power is dis-connected. **** Hanna didn't tell us that. Took 4-hours of my time to research the problem and fix it. I called **** Hanna 3 days ago and no return calls. The car was delivered (customer pickup)with all of the shop grime over all of the car except the areas repaired. The shop was closed when I arrived to pickup the car 2:30 P.M. I made them reopen. I had to insist that the damage appraiser follow me to examine the car. The appraiser told me of several things they did, "extra". I'm still looking for the rest of the unfinished or replaced cables that worked before the car went into the Hanna
Shop. I am Very Disappointed with the work!
Anne P.
Vehicle Make : Kia
I felt like I was treated very well! Really appreciate that you covered the rental car so I wouldn't have to miss work
Mary C.
Vehicle Make : Honda
Good work on your part! Car looks good as new! very nice folks there, & I appreciated the communication to keep me updated.
Lizbeth V.
Vehicle Make : Honda
All went well! Great customer service!
Justin S.
Vehicle Make : Ford
Good job
Kim L.
Vehicle Make : Jeep
I would have liked to have a better explanation of the payment process. I received a confusing message making me think that would have a balance to pay. However I did not have a balance. It sent me into a panic. My vehicle looks amazing and I was happy with the work done other than that confusion.
Scotty D.
Vehicle Make : Toyota
Keep up the great work.
Christy W.
Vehicle Make : Subaru
I loved the text updates I received all along the way. Service was exceptional.
Maxine R.
Vehicle Make : Toyota
A job well done, appears to be very thorough, amazingly clean when we picked it up. Quickly done and good job keeping me informed. Thanks, Maxine
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